Director of Facilities

Director of Facilities

Facilities

Mission Statement:

Father Bill’s & MainSpring is committed to ending and preventing homelessness in Southern Massachusetts with programs that provide emergency and permanent housing and help people obtain skills, jobs, housing, and services. We help people who are struggling with homelessness or are at risk of homelessness to achieve self-sufficiency.

Father Bill’s & MainSpring is a growing and dynamic social service agency with particular expertise in emergency and permanent housing, job training and placement, and prevention services for individuals and families in need. Over the next five years, our strategic focus includes an increase in affordable, permanent supportive housing, a more efficient model of care for families experiencing homelessness, commitment to an enhanced delivery model to reduce the need for shelter, and improved community relations in order to achieve these goals. Our staff are thoughtful and caring individuals who share our passion for these ideals and creative approaches to helping people improve their lives.

We offer a generous benefits package and a comprehensive orientation and training program, as well as ample opportunities for advancement for qualified individuals who show a commitment to our Mission.

Position Summary:

The Director of Facilities will lead a department which oversees 20+ properties (maintenance, repair and capital improvements) in addition to 100+ leased units in the community and commercial offices. This individual must have an understanding and empathy for those dealing with homelessness and other related issues. This individual will also supervise all building and facility preventive maintenance and repair activities as well as planning and implementation for capital improvements projects. The person in this position will work as part of a team and effectively collaborate with staff delivering programs and services in buildings owned and operated by FBMS, as well as those leased on behalf of our Family Shelter program. FBMS has an excellent reputation and strong relationships with many public funders, nonprofit partners, and private landlords. It also has a longstanding commitment to program and strategic planning, and to evaluation of its performance outcomes and trends. This individual will continue to strengthen, develop, and expand this work.

Master’s Degree preferred with at least five years of comparable experience and four or more years of supervisory experience strongly preferred. This full-time position reports directly to the Senior Director of Operations.

Essential Responsibilities:

Leadership

· Leads facilities team toward FBMS’ mission, values, strategic plan and annual operational and financial plans.

· Develops strong positive relationships with outside partners, such as regulators, contractors, and local consultants to ensure successful accomplishment of projects and initiatives.

· Maintains strong partnerships and communication with internal stakeholders, including service and operations staff and other departments.

· Identifies internal and external expectations and exceeds them.

· Leads in a manner that is diplomatic, inclusive, transparent, communicative, open and fair, promoting high performance.

· Manages team including hiring, managing performance and developing team members.

· Thrives while managing multiple simultaneous projects with little room for error.

· Highly organized with strong attention to detail and ability to meet deadlines.

· Comfortable and skilled in working with budgets and data.

· Strong analytical and planning skills.

Facilities Management

· Lead the facilities team in, developing and implementing long and short range maintenance plans/programs (e.g. emergency response plans, emergency management plans, annual budget, etc.) for the purpose of ensuring resources are effectively utilized.

· Support team in implementing preventative and predictive maintenance systems, housekeeping and repairs, continuously improving productivity, reliability and costs.

· Oversee FBMS’ 10-year capital improvement plan, in partnership with the Finance team ensuring specifications for major capital improvements are within local/state/federal regulations

· Support Facilities team to adhere to all building and unit inspection schedules, completing repairs and planning renovations, sanitation, contracted services, and unit turnover. This includes a large portfolio of FBMS-operated permanent housing programs.

· Oversee all FBMS commercial office space maintenance, communication, leasing, and planning.

· Manage Donations Center, supporting team of staff and volunteers responsible for inventory and distribution of supplies.

· Collaborate with all departments and site staff in communicating and collaborating on maintenance activities.

· Responsible for compliance with all regulatory authorities.

Financial Management

· Develop regular reports on progress, budgets and expenditures as it relates to various departmental activities, including leased housing and facility maintenance.

· Manage vendor relationships regarding building maintenance and improvement, focusing on streamlining and consolidating vendors where possible.

· Monitor fund balances of assigned programs and related financial activity for the purpose of ensuring that expenses are within budget limits and/or fiscal practices are followed.

· In partnership with the Finance Department, maintain annual operating and capital budgets for the department, ensuring proper control and appropriate improvement plans are in place.

Fleet Management

· Oversee agencies company owned vehicles

· Focus on safety and maintenance of fleet

Safety and Security

· Actively promotes and personally observes safety and security procedures.

· Develops systems and protocols to regularly monitor safety for all staff.

Skills & Competencies:

· Empathy: An understanding and empathy for those dealing with homelessness and related issues.

· Professionalism: Maintains the highest level of professionalism in the delivery of services, building of relationships, collaboration with co-workers, and representation of Father Bill’s & MainSpring within the organization and the community.

· Communication: Speaks appropriately in positive and/or negative conversations with supervisors, co-workers, volunteers, donors and constituents; Articulates the goals of Father Bill’s & MainSpring.

· Record-Keeping: Routine clerical or record-keeping incidental to the essential responsibilities of the job (including, but not limited to, data entry and case file updates).

· Job Knowledge: Possesses the practical and technical knowledge required on the job.

· Attendance: Acceptable overall attendance record, consistently at work and on time.

· Reliability: Relied upon regarding task completion and follow-up. Follows instructions, responds to management direction and solicits feedback to improve performance.

· Initiative: Seeks out new assignments and is willing to be flexible with additional duties.

· Adherence to Policy: Follows safety and workplace expectations, regulations and processes as defined in the Employee Handbook.

· Work Ethic: Demonstrates a commitment to the Mission and adheres to the Operating Principles of Father Bill’s & MainSpring and works as part of a team toward a common goal.

Other:

· Travel: Local travel may be required. Valid driver’s license and good driving record required.

· Physical Demands: The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations under the Americans with Disabilities Act (ADA) may be made to enable individuals with disabilities to perform the essential functions.

o Must be able to verbally convey detailed information or important instructions or ideas accurately or quickly.

o Must be able to hear average or normal conversations and receive ordinary information.

o Average visual acuity is necessary.

o Must be able to stand/sit for extended periods of time, climb ladders and lift at least 30 pounds.

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities required of the employee. Other duties as assigned may be part of the job.

Father Bill’s & MainSpring is an equal opportunity employer.