Sr. Business Analyst

3 weeks ago

Louisville, United States Stax Full time
Job DescriptionJob DescriptionDescription:

The Senior Business Analyst holds a critical role within the business technology ecosystem for Stax processing platforms. While this position will have a vast knowledge of the end-to-end payment lifecycle, the focus of his position will be the functionality of our proprietary Clearing platform and its incoming and outgoing transaction cycles. While this immediate position is a sole contributor role, there will be opportunities for growth into management positions at Stax.



Essential Duties & Responsibilities:

  • Analyze network certification requirements with each of the supporting brands that you represent, I.E. Visa, MasterCard, American Express, or Discover.
  • Work as part of the agile development team and hold the UAT responsibility for the Network Requirements that you’re assigned to.
  • Manage issues throughout the product development process including problem identification, root cause analysis, and stakeholder communication.
  • Responsible for communications between technology and operations/lines of businesses for the product you’re assigned.
  • Assists Product Management to manage, track, and report platform performance throughout its transactional lifecycle.
  • Guides the product development team as they execute projects in the pipeline
  • Develop requirements, and user stories as the Network requirements change.
  • Document current state processes and technical payment processing capabilities
  • Act as one of the relationship liaisons between the Network and Stax
  • Provide updates to developers and project managers in regard to project timelines, and challenge contingency plans to project risks & roadblocks.
  • Will perform consulting or strategic analysis with internal and external stakeholders; therefore excellent oral and written communication skills are a must.


Environment & Physical Demands:

  • This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines
  • This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand as necessary
Requirements:
  • 10+ years of experience within payments in an operational, technical, or business capacity for merchant clients.
  • Experience in US Payments Clearing systems
  • Proficient in the use of Microsoft software such as Outlook, Word, Excel, Project Manager, PowerPoint
  • Proficient in the ability to understand multiple file specifications and associate them with raw data file review in an effort to support UAT & QA testing between the platform and the supported Networks.
  • Excellent verbal and written communication skills, able to develop, document, and explain technology strategy to diverse audiences.
  • High level of experience in business analysis, merchant product management, or technology related to payments.
  • Robust knowledge of Network requirements (Visa, MasterCard, American Express, and Discover) and Clearing platform processes preferred, specifically for North America.
  • Must be able to effectively collaborate with cross-functional teams and peers
  • Excellent time management, organizational, and prioritization skills and ability to balance multiple, at times conflicting, priorities
  • Ability to act as a leader/consensus builder in a matrixed organization across internal and external resources

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