Account Manager

4 weeks ago

Tampa, United States AFC Logistics Transport Full time
Job DescriptionJob DescriptionDescription:

The Account Manager is responsible for the retention and growth of a portfolio of client accounts. By nurturing and building relationships, providing great service and customer experience, the AM will have ownership of volume and revenue goals. The AM will ensure the clients experience from a total fulfillment perspective (load shipments, provider of solutions and problem solver) are adhered to. The AM will also liaison between the client and internal team members, identifying and resolving customer/carrier issues.



Daily Duties:

  • Building loads and ensure accurate order entry and updating of loads to meet company and customer expectations
  • Management of load lifecycle to ensure we’re servicing loads at the customers’ expectations and companies’ financial performance expectations
  • Working with internal teams to support capacity (Carrier sales), pricing, and the asset division to provide the customer with the best experience
  • Utilize market knowledge and continue to learn and implement newly found knowledge
  • Negotiate both internally and externally to drive the best financial performance for the organization
  • Build relationships with the customer to ensure we are continuing to grow and meet both the company and customers growth expectations
  • Must understand and utilize technology from Google suite to our transportation management system
  • Clear communication, both internally and externally
  • Meet or exceed customer expectations around their scorecard and compliance requirements
  • Meet or exceed company created KPI’s and ramp up schedule
  • Create strategic plans around customer book of business to ensure we’re meeting and exceeding expectations at the customer level
  • Be both strategic and tactical when working internally and externally to facilitate growth
  • Monitor and promptly respond to all customer and carrier communications, ensuring timely support, including weekends, holidays, before and after regular business hours, maintaining a high level of responsiveness and customer service.
  • Additional responsibilities added by management as needed

This is not a comprehensive list of duties for the role and can/will be modified and directed by leadership at any point in time.


KPI’s

  • Load volume
  • Total revenue
  • Monthly review of accounts
  • Response time to requests
  • Order entry (error/success rate)
  • Account growth


Requirements:

Requirements


Skills

  • Ability to thrive in a fast-paced environment and meet performance metrics.
  • Strong negotiation skills – persuasiveness, aggressiveness, confidence, resilience.
  • Entrepreneurial and competitive spirit, passion, self-motivation.
  • Organization and attention to detail.
  • Adaptability, multi-tasking ability, sense of urgency.
  • Confident decision-making skills, problem-solving ability, and issue resolution skills.


Education

  • Bachelor’s Degree Preferred
  • Minimum of 3 years account management experience, preferably within the 3rd party logistics industry.


  • Accounting Manager

    3 weeks ago

    Tampa, United States HireUp Talent Full time

    Job DescriptionJob DescriptionSalary: $90K to $115KHireUp Talent is searching for an Accounting Manager for one of our clients located in the Tampa/Brandon area. This is a permanent full-time position on site with a growing company with a small business mentality focused on collaboration and mission. The Accounting Manager oversees the accounting department...

  • Accounting Manager

    1 day ago

    Tampa, United States Triage Partners LLC Full time

    Established and growing exponentially, Triage Partners is proud to be celebrating over 20 years in business as the National Premier Provider in the telecommunications industry! With exceptional customer focus in mind, we provide a variety of services including fiber and cable installation services, engineering design, as well as integrated supply chain...

  • Accounting Manager

    5 days ago

    Tampa, United States Triage Partners, LLC Full time

    Established and growing exponentially, Triage Partners is proud to be celebrating over 20 years in business as the National Premier Provider in the telecommunications industry! With exceptional customer focus in mind, we provide a variety of services including fiber and cable installation services, engineering design, as well as integrated supply chain...

  • Accounting Manager

    3 weeks ago

    Tampa, United States Hiregy Full time

    Job ID 19499 – Accounting ManagerLocation: Tampa, 33618Pay: Starting at $75K+ DOEType: Direct hireJob description: Manage accounting workflow, ensuring timely and accurate completion of tasks. Review the work of bookkeepers to ensure accuracy and compliance with accounting standards and firm policies. Make journal entries as necessary to maintain...

  • Accounting Manager

    3 weeks ago

    Tampa, United States Ferreri Search Full time

    The Accounting Manager oversees preparation of financial statements, supervises accounting staff (4 – 5 Accountants), and ensures financial records are maintained in compliance with accepted policies and procedures. The Manager is also responsible for full cycle accounting, including preparation of monthly financial statements, for maintaining accounting...

  • Account Manager

    4 weeks ago

    Tampa, United States Monstera Talent Ltd Full time

    Job DescriptionJob DescriptionAccount Manager - Tampa, FL (Full-time, Onsite)Join our client’s team as an Account Manager based in Tampa, FL, and immerse yourself in a rewarding role where you'll drive sales, enhance customer relationships, and contribute to the success of our dynamic team. We prioritize growth and success, offering an environment...

  • Account Manager

    3 weeks ago

    Tampa, United States MP Full time

    Job DescriptionJob DescriptionMP is a full-service HR and payroll services provider headquartered in Beverly, Massachusetts. Our powerful HCM platform and team of HR professionals provide a full range of solutions, from payroll and time and attendance to benefits administration, talent acquisition, HR consulting services and more to help clients reduce risk,...

  • Account Manager

    1 week ago

    Tampa, United States Veolia Full time

    Role Summary -- The Account Manager will serve as a sales and account management representative to the assigned accounts, will demonstrate leadership in communicating business goals, programs, and processes for an area or business segment. This individual will utilize experience or expertise to solve problems, develop and execute objectives for self and...

  • Account Manager

    1 day ago

    Tampa, United States Veolia Full time

    Role Summary -- The Account Manager will serve as a sales and account management representative to the assigned accounts, will demonstrate leadership in communicating business goals, programs, and processes for an area or business segment. This individual will utilize experience or expertise to solve problems, develop and execute objectives for self and...

  • Senior Accounting Manager

    1 day ago

    Tampa, United States Rello Search Partners Full time

    Senior Accounting ManagerWe are seeking an outstanding Senior Accounting Manager to join our clients company headquarters. This company is undergoing significant transformation this year, experiencing rapid expansion while refining and enhancing their systems and processes to facilitate this growth. The ideal candidate will have a mix of accounting and...

  • Senior Accounting Manager

    2 days ago

    Tampa, United States Rello Search Partners Full time

    Senior Accounting ManagerWe are seeking an outstanding Senior Accounting Manager to join our clients company headquarters. This company is undergoing significant transformation this year, experiencing rapid expansion while refining and enhancing their systems and processes to facilitate this growth. The ideal candidate will have a mix of accounting and...

  • Broker/Account Manager

    3 weeks ago

    Tampa, Florida, United States Arthur J Gallagher Risk Management Services, Inc Full time

    At Risk Placement Services, we're more than just a team – we thrive on collaboration, creativity, and tackling challenges head-on. Our culture fosters an environment where every idea counts, and every individual's contribution matters. Step into a world of excitement and innovation as we work with top-rated carriers to design robust coverage for our...

  • Broker/Account Manager

    4 weeks ago

    Tampa, United States Arthur J Gallagher Risk Management Services, Inc Full time

    At Risk Placement Services, we're more than just a team – we thrive on collaboration, creativity, and tackling challenges head-on. Our culture fosters an environment where every idea counts, and every individual's contribution matters. Step into a world of excitement and innovation as we work with top-rated carriers to design robust coverage for...

  • Account Manager

    2 days ago

    Tampa, United States Rent A Wheel Rent a Tire Full time

    ESSENTIAL FUNCTIONS: - Follow all State and Federal collection laws. - Organize and carry out all activities in the collection department. - Meet or exceed company collection guidelines. - Perform rental order verifications as requested by management. - Team with store sales staff on initial rental decisions. - Receive payments and post amount paid to...

  • Accounting Manager

    5 days ago

    Tampa, United States Taylor White Full time

    One of our long-term clients, a growing, private equity-owned company, is looking to add to their existing strong team. Are you looking for an accounting leadership role that promotes a positive and collaborative culture, all while working for a simp Accounting Manager, Accounting, Manager, Leadership, Staffing

  • Accounting Manager

    5 days ago

    Tampa, United States Taylor White Accounting & Finance Placement Full time

    One of our long-term clients, a growing, private equity-owned company, is looking to add to their existing strong team. Are you looking for an accounting leadership role that promotes a positive and collaborative culture, all while working for a simp Accounting Manager, Accounting, Manager, Leadership, Staffing

  • Account Manager

    1 week ago

    Tampa, United States Palmetto Technoloy Group Full time

    General Overview: Dart Tech Services, Inc. is a leader  in the IT Outsourcing industry for small to medium-sized businesses, helping them achieve business goals with technology strategy.  We are currently seeking an energetic and talented Account Manager to join our team. In this role, you will work directly with existing Dart customers to assess their...

  • Account Manager

    15 hours ago

    Tampa, United States Palmetto Technoloy Group Full time

    General Overview: Dart Tech Services, Inc. is a leader  in the IT Outsourcing industry for small to medium-sized businesses, helping them achieve business goals with technology strategy.  We are currently seeking an energetic and talented Account Manager to join our team. In this role, you will work directly with existing Dart customers to assess their...

  • Account Manager

    3 weeks ago

    Tampa, United States Palmetto Technology Group, Inc. Full time

    Job DescriptionJob DescriptionGeneral Overview: Dart Tech Services, Inc. is a leader  in the IT Outsourcing industry for small to medium-sized businesses, helping them achieve business goals with technology strategy.  We are currently seeking an energetic and talented Account Manager to join our team. In this role, you will work directly with existing Dart...

  • Account Manager

    1 week ago

    Tampa, United States Palmetto Technoloy Group Full time

    General Overview: Dart Tech Services, Inc. is a leader in the IT Outsourcing industry for small to medium-sized businesses, helping them achieve business goals with technology strategy. We are currently seeking an energetic and talented Account Manager to join our team. In this role, you will work directly with existing Dart customers to assess their current...