Representative - Front Desk

3 weeks ago


Phoenix, United States Optima Medical Full time
Job DescriptionJob DescriptionAbout Optima MedicalOptima Medical is an Arizona-based medical group consisting of several locations and 90 medical providers, who care for more than 120,000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities “Live Better, Live Longer” through personalized healthcare, with a focus on preventing the nation’s top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard. Optima is currently seeking a Front Desk Representative to perform various duties to ensure we run at optimal efficiency. The ideal Front Desk Representative will be expected to prioritize and balance tasks while working in a fast-paced environment.


Front Desk Receptionist Responsibilities:
  • Verify insurance coverage.
  • Collect past due balances and copayments upon checking in.
  • Answer phones and relay messages.
  • Confirming patient appointments.
  • Schedule initial and follow up appointments.
  • Input/Update patient information, including insurance.
Front Desk Receptionist Qualifications:
  • 1yr Medical Front Office (Preferred)
  • 1yr Customer services experience (Required)
  • Experience with EMR
  • Excellent written and verbal communication skills
  • Detail oriented
  • Positive attitude that welcomes teamwork
  • Multitask efficiently.
  • Timeliness and dependability
Why join our team as a Front Desk Receptionist?
  • Paid time off
  • 401k
  • Health benefits (medical/vision/dental)
  • Paid holidays
  • Supportive and positive work environment


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