Front Desk/Greeter
3 weeks ago
Position: Greeter/Front Desk
Location: Hanna Cars Bradenton
Summary:
As we expand and enhance our operations, we are seeking an energetic and personable Greeter to join our team. In this role, you will serve as the front-line representative for our dealership, welcoming sales customers with a warm smile and directing them to the appropriate Sales Department team member. Your enthusiasm and professional demeanor will set the tone for a positive customer experience.
Key Responsibilities:
- Customer Engagement: Greet customers as they enter the showroom, promptly determining the nature of their visit and providing a friendly, professional welcome.
- Information Collection: Gather and record basic customer demographic information using our dealership sales control system.
- Customer Assistance: Distribute brochures and other informational materials, answer basic inquiries, and refer more detailed questions to the appropriate team member.
- Department Coordination: Direct customers to the correct department, alert salespeople to waiting customers, or introduce customers to a salesperson as needed.
- Service Department Support: Welcome customers in the service department during peak hours and collect basic customer information.
- Administrative Tasks: Scan and file documents, sort and distribute mail, manage supplies for the customer waiting area and break room.
- Additional Support: Serve as telephone backup and clerical support as needed.
- Professionalism: Maintain a polished appearance and a high standard of professionalism at all times.
Job Requirements:
- Customer Focus: Enthusiastic, customer service-driven individual with a keen attention to detail.
- Adaptability: Comfortable working in a fast-paced environment and able to multitask effectively.
- Communication Skills: Excellent verbal and written communication skills are essential.
- Technical Skills: Superior data entry abilities and proficiency in Microsoft Word and Excel; experience with DealerTrack DMS and Vauto preferred but not required.
- Licensing and Background: Valid U.S. Driver’s license with a clean driving record; must pass background checks, including MVR, drug test, and credit report.
Schedule:
- Day and evening shifts, including weekends and holidays as needed.
Equal Opportunity Employer:
We are committed to creating a diverse environment and are proud to be an Equal Opportunity Employer (EOE). All applicants will be required to undergo pre-employment testing, including background checks, motor vehicle records, drug testing, credit reports, and verification of a valid driver’s license.
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