Customer Service Attendant

2 months ago

Birmingham, United States Alabama Goodwill Industries Inc Full time
Job DescriptionJob Description

Goodwill is hiring

$13/hr. Full Time With Benefits


Under the general supervision of the Donation Centers Manager, a trainer, or another designee, the Donation Center Attendant is responsible for customer service, facility security and maintenance, greeting and assisting donors, breakdown of donations, and maintenance of accurate donor records. Also, may be responsible for covering work shifts and working at different donation sites as needed, which are regularly permanently assigned, or closer to the team member's home.


ESSENTIAL FUNCTIONS:

  • Ensures 100% donor and customer delight.
  • Greets donors in a prompt, friendly, and courteous manner; unloads donations from vehicles, offer tax receipts, and maintains accurate daily counts of donations.
  • Sorts donations and secures items to be transported to stores and warehouses.
  • Keeps a record of donations.
  • Responsible for ordering and maintaining supplies in an efficient manner.
  • Responsible for securing and appropriately using those supplies.
  • Adheres to all AGI personnel policies and procedures; follows good safety and security practices, including reporting safety hazards and injuries to the operations leadership team and/or risk management.
  • Maintain a positive attitude, regardless of weather and conditions.

MINIMUM QUALIFICATIONS:

  • Read, write, and communicate verbally and perform basic math skills.
  • Must be able to work independently.
  • Open availability is needed.
  • Ability to perform the essential functions with or without accommodation.
  • Must have reliable means of transportation. and a valid driver's license.

PHYSICAL REQUIREMENTS:

  • Ability to bend, reach and stand for extended periods of time.
  • Must be able to lift 50lbs

Alabama Goodwill Industries (AGI) is an Equal Opportunity Employer committed to creating a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Job Type: Full-time



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