Customer Service Representative

3 weeks ago


Birmingham, United States CorVel Full time

** Customer Service Representative**

**Job Category****:** Administrative (Field) **Requisition Number****:** CUSTO04494 Showing 1 location **Job Details**

**Description**

**JOB SUMMARY:**

Responsible for account management and office support, including analytics, general office management, and marketing of case management, bill review, and all other CorVel services.

**ABOUT CORVEL:**

CorVel is a national provider of industry-leading risk management solutions for the workers compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 3,500 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT).

A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

**ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:**

* Run and analyze internal reports, including tracking both client and internal key performance indicators

* Plan and organize activities, conferences, client and staff events

* Answer and return phone calls and emails from internal and external clients and healthcare providers

* Assist with accounts payable and receivable and asset tracking

* Assist with culture initiatives, employee onboarding, and other HR related support functions

* Maintain & follow CorVel Employee Dress Code, and hygiene requirements

* Requires punctual and consistent attendance

* General office duties

* Additional duties as assigned

* Maintain a clean driving record to maintain compliance with our internal and external requirements

* Occasional travel to customer sites may be required

**KNOWLEDGE & SKILLS:**

* Effective oral, written and interpersonal communication skills

* Good organization, time management skills, and ability to multitask

* Strong analytical skills

* Detail Oriented

* Proficiency with Microsoft Office applications, particularly Excel and PowerPoint

**EDUCATION/EXPERIENCE:**

* College degree required (or equivalent work experience)

* Masters degree preferred

* Customer service experience preferred

**CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.**

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**



  • Birmingham, United States Service Supply Full time

    ** Customer Service Representative** **Job Category****:** ISALES **Requisition Number****:** CUSTO001584 Showing 1 location **Job Details** **Description** **Position Overview:** Develop sales and profits through regular contact with current low volume accounts and customer prospects. Maintain and strengthen current customer accounts, ensuring customer...


  • Birmingham, United States Service Supply Full time

    ** Customer Service Representative** **Job Category****:** ISALES **Requisition Number****:** CUSTO001584 Showing 1 location **Job Details** **Description** **Position Overview:** Develop sales and profits through regular contact with current low volume accounts and customer prospects. Maintain and strengthen current customer accounts, ensuring customer...


  • Birmingham, United States Johnson Service Group (IL) Full time

    Job Description ** Johnson Service Group (JSG) is a nationally recognized professional staffing and recruiting firm that is looking for an experienced Customer Care Representative to fill a two- year assignment in the Birmingham, AL area. Job Title: Customer Care Representative Work Location: Birmingham, AL Rate of pay: $16.00 Please send me your resume to...


  • Birmingham, United States Johnson Service Group Full time

    Job DescriptionJob Description Job Description** Johnson Service Group (JSG) is a nationally recognized professional staffing and recruiting firm that is looking for an experienced Customer Care Representative to fill a two- year assignment in the Birmingham, AL area.Job Title: Customer Care RepresentativeWork Location:  Birmingham, ALRate of pay: ...


  • Birmingham, United States Johnson Service Group (IL) Full time

    Date: 06/10/24 Job Title: Customer Care Representative Work Location: Birmingham, AL Rate of pay: $16.00 per hour Please send me your resume to lmccarron@jsginc.com Requirements: Previous cash-handling experience Face-to-face customer service skills Computer skills Familiar with Microsoft Office suite Good communication skills Strong decision-making skills...


  • Birmingham, United States Johnson Service Group Full time

    Job DescriptionJob Description · Date: 06/10/24Job Title: Customer Care RepresentativeWork Location:  Birmingham, ALRate of pay:  $16.00 per hourPlease send me your resume to lmccarron@jsginc.comRequirements:Previous cash-handling experienceFace-to-face customer service skillsComputer skillsFamiliar with Microsoft Office suiteGood communication...

  • Sales Representative

    2 months ago


    Birmingham, United States Alfa Insurance Sales Representative Full time

    Job DescriptionJob DescriptionBenefits/PerksAnnual incentive reward trip for top performers to beautiful destinations in the southeastOpportunity for annual performance bonusDiscounts on your auto insurance (underwriting approval required)Benefits include: Health, dental, supplemental cancer, vision insurance, and 401(k) plan,Paid time off bank to include 3...


  • Birmingham, United States Patterson Companies Full time

    We Are Patterson! Patterson Companies, Inc. is focused on providing the best products, technologies, services and business solutions to the animal and oral health markets. We are seeking a motivated individual with a strong customer service aptitude Customer Service, Customer Service Representative, Sales Representative, Representative, Manufacturing, Retail


  • Birmingham, United States FYZICAL Therapy and Balance Centers Full time

    If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Birmingham, AL, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role...


  • Birmingham, United States WATKINS CLEANERS INC Full time

    Job DescriptionJob DescriptionJob SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, detail their clothes and orders, retrieve completed orders from the conveyor, and provide helpful solutions that ensure they have a great customer service experience with our...


  • Birmingham, United States FYZICAL Therapy and Balance Centers Full time

    Job DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Birmingham, AL, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our...


  • Birmingham, United States FYZICAL Therapy and Balance Centers Full time

    Job DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Birmingham, AL, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our...


  • Birmingham, United States Patient Account Representative Full time

    Palmetto Infusion provides comprehensive ambulatory and home-based infusion services to both acute and chronically ill patients. Our centers care for people by providing patients and their families with a convenient, affordable, and safe place to receive infusion treatments. We strive for more than personal service - always delivering a warm and attentive...


  • Birmingham, United States Million Air Full time

    Job DescriptionJob DescriptionDo you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 in you? Interested in a complete benefits package including medical, dental, vision, and paid time off, along with competitive pay? Then you will love being a...


  • Birmingham, United States Womack Machine Supply Full time

    **Job Details** **Customer Service Representative - (411)** This details all the information about the job posting. Share this job as a link in your status update to LinkedIn. **** Job Title Customer Service Representative Job Description **SUMMARY:** Through participation in the call rotation, maintains and improves Customer relationships, manages order...


  • Birmingham, United States Womack Machine Supply Full time

    **Job Details** **Customer Service Representative - (411)** This details all the information about the job posting. Share this job as a link in your status update to LinkedIn. **** Job Title Customer Service Representative Job Description **SUMMARY:** Through participation in the call rotation, maintains and improves Customer relationships, manages order...


  • Birmingham, United States WATKINS CLEANERS INC Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceEmployee discountsFlexible scheduleFree uniformsVision insuranceJob SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, detail their clothes and orders, retrieve completed orders from...


  • Birmingham, United States WATKINS CLEANERS INC Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceEmployee discountsFlexible scheduleFree uniformsVision insuranceJob SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, detail their clothes and orders, retrieve completed orders from...


  • Birmingham, United States Patterson Full time

    **Patterson isn't just a place to work, it's a partner that cares about your success.** One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring...


  • Birmingham, United States Darrell Walker Workforce Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeDirect Hire OpportunityPay: $18.00 / hourCommercial Products Customer Service RepresentativeThe CSR position is fast paced and requires the ability to multi-task, email correspondence and processing of customer purchase orders. Order entry management and maintenance of completed sales...