Retail Floor Lead

2 months ago

Boston, United States Vuori, Inc Full time
Job DescriptionJob DescriptionCompany Description

Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success.

Job Description

The role of Retail Store Floor Lead at Vuori is to lead the retail sales team by example, forging connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy, optimistic outlook. Also, encouraging the team on how to maintain Vuori’s standards in retail sales and customer experiences. The Floor Lead is a key part of the store leadership team and as such supervises the retail floor and takes initiative, delegates work and is a “go to” person. Under the direction of the Store Manager, the floor lead position assists in any leadership duties that arise, thereby working directly with both the Store Manager and Assistant Store Manager.

Create an unforgettable customer experience

  • Works with the sales team to ensure each customer receives the best experience possible.
  • Takes ownership of the sales floor and sales team to ensure customer experience is the first priority.
  • Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit.
  • Forge lasting relationships with customers by engaging with them about product details, new product and replenishment and invite them to upcoming events.
  • Be knowledgeable on what’s new and what’s selling well and shares with both the customer and team.

Be the business

  • Leads the team on the day to day operations of the store when the Store Manager or Assistant Store Manager is not in.
  • Motivates the sales team and achieves sales goals in a team-based commission environment.
  • Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
  • Leads the team in the completion of projects while keeping the focus on customer experience.
  • Communicate inventory needs to support the business goal

Leadership/Ownership

  • Works with Retail Store Manager on daily maintenance, sales strategy, community and team management to ensure the business runs smoothly and successfully.
  • Leads the team in daily maintenance of the store including restocking product, maintaining visual merchandising and cleaning.
  • Utilizes the utmost responsibility, attention to protocol and safety standards in closing/opening the store daily.
  • Under the guidance of the Retail Store Manager, encourages employees to give 100%, adhere to punctuality and role responsibilities at all times.
Qualifications

  • Available morning and/or evening, work 8 hour shifts, 5 days/week, available at least 1 weekend day.
  • Must be a leader in punctuality and attendance, adhering to scheduled shifts.
  • Ability to develop relationships with customers and colleagues.
  • A customer service expert, creates experiences and develops relationships with customers, embraces the social aspect of sales and the ability to positively and proactively handle customer concerns.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to quickly learn new procedures and processes.
  • Strong organizational skills and follow through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability and initiative.
  • Eager to develop new skills and responsive to feedback.


Additional Information

Pay Range:  $21-$24 per hour w/ commission

Benefits:

  • Health Insurance
  • Paid Time Off
  • Employee Discount
  • 401(k)

All your information will be kept confidential according to EEO guidelines.

  • Retail Floor Lead

    1 day ago

    Boston, Massachusetts, United States Vuori, Inc Full time

    Job DescriptionVuori, Inc. is a dynamic and innovative athletic apparel company that is redefining the industry. We are seeking a highly motivated and experienced Retail Floor Lead to join our team and lead the way in delivering exceptional customer experiences.Key ResponsibilitiesCustomer ExperienceWork closely with the sales team to ensure each customer...

  • Floor Lead

    4 days ago

    Boston, United States Mejuri Full time

    Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweler to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri...

  • Retail Team Lead

    1 week ago

    Boston, United States New Balance Athletics, Inc. Full time

    Who We Are: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders...

  • Retail Sales Associate

    1 week ago

    Boston, United States Retail For The People Full time

    Immediate Availability for fashion lovers!Come join the store team as a Sales Associate for a new store opening October 2024 on Newbury Street in the heart of Boston's premiere shopping destination!Our client, a global fashion brand at the forefront of trend-driven, lower-impact and accessible apparel has big plans ahead. This brand quickly became the...

  • Floor Lead

    2 weeks ago

    Boston, United States Mejuri Full time

    Mejuri is the category-defining fine jewelry brand redefining luxury, your way.Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweler to rethink the way women purchase jewelry-for themselves.In only seven years, and with a team of over 75% women, Mejuri has...

  • Retail Sales Associate

    7 days ago

    Boston, United States Retail For The People Full time

    Immediate Availability for fashion lovers! Come join the store team as a Sales Associate for a new store opening October 2024 on Newbury Street in the heart of Boston's premiere shopping destination! Our client, a global fashion brand at the forefront of trend-driven, lower-impact and accessible apparel has big plans ahead. This brand quickly became the...

  • Assistant Store Manager

    3 days ago

    Boston, Massachusetts, United States Retail For The People Full time

    Job DescriptionWe are seeking experienced Store Managers to join our network of elite fashion and luxury professionals. This position would be for a store located in a high-end retail environment.At Retail for the People, we are known as the premier provider of luxury and immersive store experiences. We are on the lookout for exceptional individuals who want...

  • Retail, Team Lead Sales

    3 weeks ago

    Boston, United States Crocs Full time

    Select how often (in days) to receive an alert: What You'll Do Deliver outstanding service to our consumers using our V.I.B.E.S service model Proactively contribute to creating an enjoyable team environment that encourages the sharing of suggestions, ideas and concerns Coordinate, delegate, prioritize and meet store deadlines, ensuring follow up on daily...

  • Retail Store Keyholder

    7 days ago

    Boston, United States Retail For The People Full time

    As one of the leading online fashion brands, this fashion brand's stores are nothing short of exhilarating! This brand focuses on creating world-class in store customer experiences, building brand loyalty, hosting influencer events, and driving sales through client relationships. This brand is looking for a Keyholder based in Boston who is ready to lead a...

  • Commercial Flooring Careers

    3 weeks ago

    Boston, United States CentiMark Corporation Full time

    Job DescriptionJob DescriptionQuestMark Flooring - Boston, MA - Full Time*Salaried and hourly positions available - SIGNING BONUS***QuestMark is looking for local experienced employees**Join our fast-growing service division: * FOREMEN * ESTIMATORS* SUPERINTENDENT * SALES REPRESENTATIVES * - Bring your crew!QuestMark, a division of CentiMark Corporation,...

  • Commercial Flooring Careers

    2 months ago

    Boston, United States CentiMark Corporation Full time

    Job DescriptionJob DescriptionQuestMark Flooring - Boston, MA - Full Time*Salaried and hourly positions available - SIGNING BONUS***QuestMark is looking for local experienced employees**Join our fast-growing service division: * FOREMEN * ESTIMATORS* SUPERINTENDENT * SALES REPRESENTATIVES * - Bring your crew!QuestMark, a division of CentiMark Corporation,...

  • Commercial Flooring Careers

    5 days ago

    Boston, United States CentiMark Corporation Full time

    Job DescriptionJob DescriptionQuestMark Flooring - Boston, MA - Full Time*Salaried and hourly positions available - SIGNING BONUS***QuestMark is looking for local experienced employees**Join our fast-growing service division: * FOREMEN * ESTIMATORS* SUPERINTENDENT * SALES REPRESENTATIVES * - Bring your crew!QuestMark, a division of CentiMark Corporation,...

  • Retail - Associate

    2 months ago

    Boston, United States SSA Group Full time

    JFK Presidential Library and Museum, Boston, Massachusetts, United States of America Job Description Posted Tuesday, June 25, 2024 at 4:00 AM | Expires Tuesday, July 2, 2024 at 3:59 AM Retail Associate Who are we: SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase...

  • Retail Shift Lead

    3 weeks ago

    Boston, United States Emerging Blue Jobs Full time

    Job DescriptionJob DescriptionRetail Shift Lead We are hiring a Retail Shift Leader for our client, a renowned baking and kitchen brand, at their new retail pop-up shop in Fairfax, VA.Reports to General ManagerThe Retail Shift Leader functions with limited supervision and is responsible for all supervisory duties during the assigned shift, including opening...

  • Retail Shift Lead

    3 weeks ago

    Boston, United States Emerging Blue Jobs Full time

    Job DescriptionJob DescriptionRetail Shift Lead We are hiring a Retail Shift Leader for our client, a renowned baking and kitchen brand, at their new retail pop-up shop in Boston, MA.Dates: September 25th - December 31st.Reports to General ManagerThe Retail Shift Leader functions with limited supervision and is responsible for all supervisory duties during...

  • Service Lead

    1 day ago

    Boston, United States Burberry Full time

    Service Lead Department: RETAIL OFFLINE Location: Boston, Massachusetts (US-MA), US INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was...

  • Service Lead

    1 week ago

    Boston, United States Burberry Full time

    Department: RETAIL OFFLINE Location: Boston, Massachusetts (US-MA), US At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers, and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central...

  • Commercial Flooring Specialist

    3 days ago

    Boston, Massachusetts, United States CentiMark Corporation Full time

    Job OverviewWe are seeking a highly skilled and experienced Commercial Flooring Specialist to join our team at CentiMark Corporation. As a leading provider of commercial and industrial flooring services, we are committed to delivering exceptional results and exceeding our customers' expectations.About the RoleAs a Commercial Flooring Specialist, you will be...

  • Service Lead

    2 weeks ago

    Boston, United States Burberry Limited Full time

    INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.    We aim to...

  • Retail Associate

    1 week ago

    Boston, United States Aritzia Full time

    THE TEAM The mission of the Retail team is to deliver world-class client experiences.THE OPPORTUNITY Your future starts now. Join our high-performance Retail team as we deliver Everyday Luxury to the world. We’re proud to offer industry leading wages starting at $20-$30/hr with unlimited growth potential. You’ll experience a world-class Retail education....