Current jobs related to Service Lead - Boston - Burberry
-
Service Lead
2 months ago
Boston, United States Big Lots Full timeJob Description - Service Lead (24009824) Description Primarily responsible for leading the service team including cashiering, and recovery-related functions and is accountable for customer service and operational front-end standards. Provides leadership and clear direction to associates and actively participates in the customer-facing and service aspects of...
-
Service Lead RN
4 weeks ago
Boston, Massachusetts, United States Tufts Medical Center Full timeJob Title: Service Lead RNJoin Tufts Medical Center, a leading integrated health system, as a Service Lead RN and play a critical role in delivering exceptional patient care. As a key member of our nursing leadership team, you will oversee daily clinical and administrative operations, ensuring seamless coordination of care and services.Key...
-
Client Services Lead
2 weeks ago
Boston, United States Miniluxe Full timePosition: Client Experience Lead About MiniLuxe Over the last decade, we have been reimagining and revolutionizing the world's most used but least regulated beauty service: Nail Care. We celebrate self-care as an everyday luxury for everyone, anywhere, at any time. We are doing this by becoming the world's leading ethical and clean nail-care brand with a...
-
Service Lead RN
4 weeks ago
Boston, Massachusetts, United States Tufts Medical Center Full timeJob SummaryWe are seeking a highly skilled and experienced Service Lead RN to join our team at Tufts Medical Center. As a key member of our nursing leadership team, you will be responsible for overseeing the daily clinical and administrative operations of our designated unit/program or service.Key ResponsibilitiesPlan, organize, and oversee daily clinical...
-
Customer Service Lead
2 weeks ago
Boston, Massachusetts, United States FedEx Office and Print Services Full timeJob Summary:The Customer Service Lead is responsible for delivering exceptional customer experiences in a fast-paced retail environment. This role requires a strong consultative approach, with the ability to anticipate customer needs and provide solutions. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for...
-
Food Service Lead
2 weeks ago
Boston, Massachusetts, United States Clover Food Lab Full timeJob OverviewClover Food Lab is seeking a skilled Front of House Lead to join our team. As a key member of our restaurant staff, you will be responsible for creating a welcoming and engaging atmosphere for our customers.Key ResponsibilitiesLead a team of order-takers and engage with customers to provide exceptional serviceWork with the manager to build sales...
-
High Specialized Cleaning
3 months ago
Boston, United States Controlled Contamination Service Full timeControlled Contamination Services has been a national provider of facility solutions, technical and decontamination services, since 1993. Our clients are in the Life Sciences, Technology, IT, Defense and Aerospace industries. Utilizing state of the art strategies, processes and human capital, CCS ensures the highest degree of service and integrity for the...
-
Service Lead RN
1 week ago
Boston, Massachusetts, United States Tufts Medical Center Full timeJob Profile SummaryThis role focuses on providing professional and non-professional nursing care services in accordance with physician orders. The Service Lead RN is responsible for assessing, planning, implementing, and evaluating the care needs of a designated group of patients or providing nursing care and identified clinical support tasks within the...
-
High Specialized Cleaning
3 weeks ago
Boston, United States Controlled Contamination Service Full timeControlled Contamination Services has been a national provider of facility solutions, technical and decontamination services, since 1993. Our clients are in the Life Sciences, Technology, IT, Defense, and Aerospace industries. Utilizing state-of-the-art strategies, processes, and human capital, CCS ensures the highest degree of service and integrity for the...
-
Customer Service Lead
1 week ago
Boston, Massachusetts, United States FedEx Office and Print Services Full timeJob Summary:The Customer Service Lead is a key member of the FedEx Office and Print Services team, responsible for delivering exceptional customer experiences and ensuring the smooth operation of our retail stores. This role requires a strong consultative approach, with the ability to anticipate customer needs and provide tailored solutions.Key...
-
High Specialized Cleaning
2 months ago
Boston, United States Controlled Contamination Service Full timeJob DetailsLevel Experienced Job Location Boston, MA Position Type Full Time Salary Range $20.00 - $21.00 Hourly Travel Percentage None Job Shift Any DescriptionControlled Contamination Services has been a national provider of facility solutions, technical and decontamination services, since 1993. Our clients are in the Life Sciences, Technology, IT, Defense...
-
Membership Service Lead
2 months ago
Boston, United States The Salvation Army Eastern Territory Full timeOverview: Membership Service Lead responsibilities include selling and/or verifying memberships through POS system, providing information, and answering questions about available programs. This position assumes a leadership role for the Customer Service Associate role and takes on certain responsibilities in the absence of the Sales Manager. The Salvation...
-
High Specialized Cleaning
4 weeks ago
Boston, United States Controlled Contamination Service Full timeControlled Contamination Services has been a national provider of facility solutions, technical and decontamination services, since 1993. Our clients are in the Life Sciences, Technology, IT, Defense and Aerospace industries. Utilizing state of the art strategies, processes and human capital, CCS ensures the highest degree of service and integrity for the...
-
Customer Service Team Lead
4 weeks ago
Boston, Massachusetts, United States Whole Foods Market Full timeCustomer Service SupervisorAt Whole Foods Market, we're seeking a skilled Customer Service Supervisor to join our team. As a key member of our store operations, you'll play a vital role in ensuring exceptional customer experiences.Key Responsibilities:Supervise and delegate tasks to Team Members to maintain a high-performing teamAssist in training Team...
-
Service Lead RN
1 week ago
Boston, United States Tufts Medicine Full timeJob DescriptionJob Profile SummaryThis role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders. In addition, this role focuses on performing the following Clinical Nurse duties: Assesses, plans, implements, and evaluates the care needs of a designated group of patients or provides nursing care and...
-
Service Lead RN
3 weeks ago
Boston, United States Tufts Medical Center Full timeJob Profile Summary This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders. In addition, this role focuses on performing the following Clinical Nurse duties: Assesses, plans, implements, and evaluates the care needs of a designated group of patients or provides nursing care and...
-
Service Lead RN
1 month ago
Boston, United States Tufts Medicine Full timeJob Profile Summary This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders. In addition, this role focuses on performing the following Clinical Nurse duties: Assesses, plans, implements, and evaluates the care needs of a designated group of patients or provides nursing care and identified...
-
Service Lead RN
3 weeks ago
Boston, United States Tufts Medical Center Full timeJob Profile Summary This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders. In addition, this role focuses on performing the following Clinical Nurse duties: Assesses, plans, implements, and evaluates the care needs of a designated group of patients or provides nursing care and...
-
Service Lead RN
2 weeks ago
Boston, United States Tufts Medical Center Full timeJob Profile Summary This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders. In addition, this role focuses on performing the following Clinical Nurse duties: Assesses, plans, implements, and evaluates the care needs of a designated group of patients or provides nursing care and...
-
Service Lead RN
1 month ago
Boston, United States Tufts Medical Center Full timeJob Profile Summary This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders. In addition, this role focuses on performing the following Clinical Nurse duties: Assesses, plans, implements, and evaluates the care needs of a designated group of patients or provides nursing care and identified...
Service Lead
2 months ago
Service Lead Department: RETAIL OFFLINE Location: Boston, Massachusetts (US-MA), US INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. JOB PURPOSE Daily floor supervision of sales team ensuring great customer experiences and thereby driving sales goal attainment and providing real-time performance coaching to drive the overall Burberry Experience. RESPONSIBILITIES Supervise, assist and motivate sales associates to consistently deliver high-value experiences on the selling floor to every client; act as a “quality control” supervisor ensuring that every interaction with a customer is memorable. Partner with associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs. Lead a high performing customer facing and service orientated team. Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Burberry Experience in line with brand strategies. Manage the customer flow to ensure the best possible service and that no client is left unattended. Set the pace and standard to deliver excellent service to customers. Drive partnership on the selling floor between sales associates, specialists, stock associates and operations team. Coach “in the moment” and after every transaction and client interaction, reach out to associates to talk through the successes and opportunities and ensure proper follow-through on follow up actions. Develop and retain talented employees, by recognising and rewarding performance through monthly development plans and annual performance reviews. Lead by example by delivering the Burberry Experience to customers when necessary. Partner with GM, SM and S&P to take ownership of Burberry Experience training within the store. Use morning and weekly meetings to constantly reinforce key elements of the Burberry Experience through role-play, providing tips and talking through difficulties of individual associates. Partner with store management to set goal expectations. Deliver formal performance feedback in partnership with store management through monthly Burberry Experience Development Plans. Resolve difficult customer issues and escalate to management when necessary. In absence of store management, responsible for processing post-void transactions, authorising promotional discounts and employee sales. Drive the digital experience in store and use digital resources to communicate whenever face-to-face is not possible. Hold a good understanding of the business and effectively communicate needs and ideas to bring the business to next level. Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operations. Assist with the opening and closing of store which includes securing doors, windows and merchandise, successful alarming of store and POS procedures. Additional duties as required. PERSONAL PROFILE Advanced knowledge of POS system. Previous experience with Apple mobile devices and comfortable with the use of digital tools. 1-2 years previous supervisory or management experience in retail sales. MEASURES OF SUCCESS Monthly Burberry Experience evaluation score. Managing performance improvement and development of associates. Improvement in every KPI within the retail scorecard. FOOTER Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. #J-18808-Ljbffr
