Telecommunicator

4 months ago

Birmingham, United States Shelby County 911 Full time
Job DescriptionJob Description

The Shelby County Emergency Management Communications District (Shelby County 911) is looking for positive, professional, mature, enthusiastic, flexible, and responsible individuals to become 911 Telecommunicators.

Our Telecommunicators perform a variety of telephone and computer aided operational duties including 911 call taking and dispatching of law enforcement, fire, and emergency medical services. We also assist the public with routine non-emergency and business-related calls.

For those with a focused interest in public safety, you will find this a great entry to a rewarding career in emergency communications. This is an excellent opportunity to make a difference in someone's life and the community while partnering with our men and women in the field.

911 Telecommunicators serve as calltakers and dispatchers. As a new Telecommunicator, you will receive classroom and hands-on training to answer both 911 emergency calls and routine non-emergency calls in a communications center. In one call, you will offer life-saving support to a citizen in need and in the next, handle a routine referral to a public safety agency. You will learn to answer complex emergency calls, use appropriate de-escalation techniques, and develop interviewing skills to gather necessary information for first responders in the field.

You may also have the opportunity to train as a dispatcher working directly with responding patrol units; using radios, telephones, and computer systems to provide information and support to law enforcement officers and fire fighters in the field.

To be successful, you must be fast to respond with direct and correct decisions, able to take charge of conversations, able to obtain accurate information from callers, enter information into a computer system while talking, correctly prioritize emergencies, determine the appropriate units to send to calls, and maintain accurate records.

Rarely do individuals have the opportunity to be the calm in someone's storm on a daily basis. Each day your calm voice, professional demeanor and specialized training will allow you to assist individuals who may truly be having the worst day of their lives.

Make the difference in someone's life, become a 911 Telecommunicator with Shelby County 911.


  • Telecommunications Analyst

    2 weeks ago

    Birmingham, Alabama, United States TEKsystems Full time

    About the RoleWe are seeking a highly skilled Telecommunications Analyst to join our team at TEKsystems. As a Telecommunications Analyst, you will play a critical role in supporting the installation, relocation, and decommissioning of telecommunications infrastructure.Key ResponsibilitiesOn-Site Support: Provide on-site technical support for construction and...

  • Telecommunications Construction Supervisor

    2 weeks ago

    Birmingham, Alabama, United States Ervin Cable Full time

    About the RoleWe are seeking a highly skilled and experienced Telecommunications Construction Supervisor to join our team at Ervin Cable. As a key member of our construction crew, you will be responsible for overseeing the installation, maintenance, and repair of telecommunications equipment.Key ResponsibilitiesSupervise and coordinate the activities of our...

  • Telecommunications Analyst

    4 weeks ago

    Birmingham, United States TEKsystems Full time

    Description: The Telecommunications Analyst will perform on-site TO field support of construction and general TO projects. This on-site TO field support will include the coordination of work activities performed by IS Field Operations personnel and or contractors related to the installation, relocation and or decommissioning of TO infrastructure (transport,...

  • Telecommunications Analyst

    4 weeks ago

    Birmingham, United States TEKsystems Full time

    Description: The Telecommunications Analyst will perform on-site TO field support of construction and general TO projects. This on-site TO field support will include the coordination of work activities performed by IS Field Operations personnel and or contractors related to the installation, relocation and or decommissioning of TO infrastructure (transport,...

  • Telecommunications Analyst

    2 weeks ago

    Birmingham, United States TEKsystems Full time

    *Description:* The Telecommunications Analyst will perform on-site TO field support of construction and general TO projects. This on-site TO field support will include the coordination of work activities performed by IS Field Operations personnel and or contractors related to the installation, relocation and or decommissioning of TO infrastructure...

  • Telecommunications Field Support Specialist

    4 weeks ago

    Birmingham, Alabama, United States TEKsystems Full time

    Position OverviewThe Telecommunications Analyst is responsible for providing on-site field support for various construction and telecommunications projects. This role involves the effective coordination of activities carried out by IS Field Operations personnel and contractors, focusing on the installation, relocation, and decommissioning of...

  • Telecommunications Readiness Engineer

    4 weeks ago

    Birmingham, Alabama, United States MasTec Full time

    Overview:MasTec Communications Group stands as a premier national infrastructure construction entity, delivering comprehensive communication services across the United States. Our expertise encompasses both wireline and wireless solutions, specializing in cell tower construction, RF engineering, broadband fiber optic cable installation, and emergency...

  • Telecommunications Analyst

    4 weeks ago

    Birmingham, AL, United States TEKsystems Careers Full time

    *Description:* The Telecommunications Analyst will perform on-site TO field support of construction and general TO projects. This on-site TO field support will include the coordination of work activities performed by IS Field Operations personnel and or contractors related to the installation, relocation and or decommissioning of TO infrastructure...

  • Telecommunications Analyst

    4 weeks ago

    Birmingham, United States TEKsystems Full time

    Description: The Telecommunications Analyst will perform on-site TO field support of construction and general TO projects. This on-site TO field support will include the coordination of work activities performed by IS Field Operations personnel and or contractors related to the installation, relocation and or decommissioning of TO infrastructure (transport,...

  • Telecommunications Analyst with Security Clearance

    4 weeks ago

    Birmingham, AL, United States TEKsystems Careers Full time

    The Telecommunications Analyst will perform on-site TO field support of construction and general TO projects. This on-site TO field support will include the coordination of work activities performed by IS Field Operations personnel and or contractors related to the installation, relocation and or decommissioning of TO infrastructure (transport, data, and...

  • Telecommunications Equipment Installer

    1 week ago

    Birmingham, AL, USA, United States Ervin Cable Full time

    Job SummaryWe are seeking a skilled Underground Operator to join our team at Ervin Cable. As a key member of our construction team, you will be responsible for installing, maintaining, and repairing telecommunications equipment in various locations.Key ResponsibilitiesAccess specific areas to install, maintain, and/or repair telecommunications...

  • Telecommunications Analyst

    4 weeks ago

    Birmingham, AL, United States TEKsystems Full time

    Description:The Telecommunications Analyst will perform on-site TO field support of construction and general TO projects. This on-site TO field support will include the coordination of work activities performed by IS Field Operations personnel and or contractors related to the installation, relocation and or decommissioning of TO infrastructure (transport,...

  • Telecommunications Analyst

    4 weeks ago

    Birmingham, AL, United States TEKsystems Full time

    Description:The Telecommunications Analyst will perform on-site TO field support of construction and general TO projects. This on-site TO field support will include the coordination of work activities performed by IS Field Operations personnel and or contractors related to the installation, relocation and or decommissioning of TO infrastructure (transport,...

  • Telecommunications Sales Representative

    4 weeks ago

    Birmingham, Alabama, United States Eli and Co Full time

    Position Overview:Are you enthusiastic about cutting-edge technology and adept at delivering outstanding customer support? If you thrive in dynamic settings and enjoy assisting clients in selecting the ideal products, this role is for you. As a Wireless Sales Associate at Eli and Co, you will play a crucial role in our vibrant sales team. Your primary focus...

  • Telecommunications Sales Representative

    4 weeks ago

    Birmingham, Alabama, United States Eli and Co Full time

    Position Overview:Are you enthusiastic about cutting-edge technology and adept at delivering outstanding customer experiences? If you thrive in energetic settings and enjoy assisting customers in selecting the ideal products, this role is for you. As a Wireless Sales Associate at Eli and Co, you will play a crucial role in our vibrant sales atmosphere. Your...

  • Telecommunications Sales Specialist

    4 weeks ago

    Birmingham, Alabama, United States Eli and Co Full time

    Position Overview:Are you enthusiastic about cutting-edge technology and adept at delivering outstanding customer support? If you thrive in dynamic settings and enjoy assisting customers in selecting the ideal products, this role is tailored for you. As a Wireless Sales Associate at Eli and Co, you will play a crucial role in our vibrant sales team. Your...

  • Telecommunications Sales Representative

    4 weeks ago

    Birmingham, Alabama, United States Eli and Co Full time

    Are you enthusiastic about technology and adept at delivering outstanding customer service? Do you thrive in dynamic settings and take pleasure in assisting customers in selecting the ideal products? As a Wireless Sales Associate at Eli and Co, you will play a crucial role in our vibrant sales atmosphere. Your primary focus will be on providing exceptional...

  • Telecommunications Sales Specialist

    4 weeks ago

    Birmingham, Alabama, United States Eli and Co Full time

    Are you enthusiastic about technology and adept at delivering outstanding customer experiences? Do you thrive in dynamic settings and take pleasure in assisting customers in selecting the ideal products? As a Wireless Sales Associate at Eli and Co, you will play a vital role in our vibrant sales atmosphere. In this position, your primary focus will be on...

  • Telecommunications Analyst

    4 weeks ago

    Birmingham, AL, United States TEKsystems Full time

    Description:The Telecommunications Analyst will perform on-site TO field support of construction and general TO projects. This on-site TO field support will include the coordination of work activities performed by IS Field Operations personnel and or contractors related to the installation, relocation and or decommissioning of TO infrastructure (transport,...

  • Telecommunications Specialist

    3 weeks ago

    Birmingham, Alabama, United States America's First Full time

    Position Overview: As a vital member of our team, you will provide assistance to current and prospective members through their phone inquiries, clarifying our offerings, addressing concerns, and directing calls to the relevant departments.Key Responsibilities:Support members and potential members with their phone inquiries; provide information about our...