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Community Manager

2 months ago

Raleigh, United States Continental Realty Full time
Job DescriptionJob Description

Position: Community Manager for The Village – Raleigh, NC

Role Overview

As the Community Manager you will manage the apartment community to increase profitability through day-to-day operational and financial management as well as overall resident satisfaction. This community contains 300 apartments and townhomes, and the staff is comprised of an Assistant Community Manager, Leasing Specialist and Service Team.

Most Important Responsibilities

  • Prepares and maintains the revenue, expenses, physical and economical occupancy in accordance with the budget and projections.
  • Manages community inspections in accordance with CRC requirements.
  • Successfully manages renewals for resident retention and rent growth goals.
  • Assist with coaching and developing all team members.
  • Reporting on traffic and market trends to capture reasons for leasing and any objections, which will result in regular pricing recommendations.
  • Manage marketing efforts throughout the year to assist in traffic generation and building relationships in the market.
  • Delinquency management.
  • Ensure make readies are complete, so we continue to deliver a quality product in a timely fashion.
  • Works directly with Regional Manager and Asset Management to report on the state of the community, market, and financial performance and make necessary recommendations.
  • Strong organizational, multi-tasking and problem-solving skills.
  • Responds to any potential housing violations and liability concerns about the community.
  • Overseeing large capital projects and communicating between multiple departments.

Most Important Qualifications

  • Minimum of 5 years industry experience and Community Manager exp leading a team.
  • Demonstrated ability to train and coach team members.
  • NALP or CAM certification preferred.
  • Ability to effectively write reports and business correspondence.
  • Knowledge of federal, state, and local laws, regulations concerning the multifamily industry, fair housing requirements, and employee safety.
  • Demonstrated ability to independently handle resident issues.
  • Organization skills, strong follow up, attention to detail and ability to multitask.

Voted a Top Workplace locally and nationally for the past several years in a row. We own & operate all of our assets (approx 10,000 units) and invest in the long-term.

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