Hospitality Manager
3 months ago
- Dental insurance
- Health insurance
- Opportunity for advancement
- Training & development
- Vision insurance
NW Hospitality Grouo is a locally owned company that runs award winning local restaurants, Amaro's Table, Cecilia and most recently, Gustav's. Our concepts all boast scratch kitchens and craft bars and located in Vancouver, Washington. With an established reputation of sincere, impeccable service, consistent quality and a high level of standards, true hospitality is at the forefront of everything we do. We prides ourselves on providing a uniquely elevated dining experience that is warm, inviting, and approachable.
Our company believes that in order for our team to maintain a high caliber of principles and impeccable guest satisfaction, they must be supported by strong leadership. We are looking for managers who are inherently detail oriented, self motivated and driven to create memorable guest experiences. Candidates should have a minimum of 2 years in a leadership role within the hospitality industry.
You will be working with a progressive and committed management team that works together closely. Manager development and coaching is paramount to our success as team leaders, so a willingness to grow and adapt is essential. Our company, NW Hospitality Group is continuing to expand, providing many avenues of healthy growth opportunities.
Benefits:
- Competitive compensation and benefits based on experience.
- Excellent healthcare, dental and vision benefits.
- Closed for the following holidays: 4th of July, Thanksgiving, Christmas Eve and Christmas Day.
- Work with dedicated professionals with ample avenues for growth
Expectations:
- Must be a morning person Our leaders must set the tone throughout our busy breakfast service.
- Salaried managers work 50 hour work weeks. Hourly positions will be close to 40 hours.
- Ability to work weekends.
- Open availability is preferred.
- Train employees in food preparation, customer service, sanitation, and safety procedures.
- Collaborate with General Manager to maintain standards and systems.
- Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
- Observe and evaluate employees and work procedures in order to ensure quality standards and service.
- Oversee schedules, assign duties, responsibilities, and work activities to employees in accordance with position requirements.
- Receive food and beverage deliveries, checking orders to ensure accuracy and quality.
- Assist in performing personnel actions such as hiring and firing staff in consultation with other managers as necessary.
- Follow through with equipment maintenance schedules and help arrange for repairs.
- Handle cash and credit card transactions accurately.
- Engage with guests throughout their experience and resolve guest complaints regarding food quality, service or facilities.
- Maintain restaurant opening and closing procedures with accuracy.
- Work with management to develop departmental objectives, budgets, policies, procedures, and strategies.
- Monitor budgets and payroll records and review financial transactions in order to ensure that expenditures are authorized and budgeted.
- Monitor compliance with health, OSHA and fire regulations.
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