Customer Service Representative

2 months ago


Easley, United States Allstate - Chad Kish Agency Full time
Job DescriptionJob Description

Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.


Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Flexible Schedule

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Hands on Training


Responsibilities
  • Process customer policy change requests.
  • Secure all Trailing Documents from customers.
  • Handle all incoming claim calls from customers.
  • Complete Evidence of Insurance requests.
  • Document each customer contact in eAgent.
  • Immediately greet all customers, entering the office, in a friendly and helpful manner.
  • Take premium payments from customers.
  • Ask each customer for referrals and explain our referral program.
  • Treat each customer contact as a cross and up-sell opportunity including financial products.
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
  • Answer incoming phone calls on the first ring.
  • Return all phone messages promptly.
  • Share training and education knowledge and expertise with team members.
  • Thoroughly understand and follow all underwriting, rating and compliance requirements.
  • Maintain knowledge of new products.
  • Prospecting and generating new businessthrough leads & referral sources.
  • Generating insurance quotes.
  • Provideexceptional customer service.
  • Be outstanding at relationship building.

Requirements
  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Be a great self-starter with a sense of urgency.
  • Excellent Communication/interpersonal skills.
  • Must have ability to multi-task.
  • A Property & Casualty license is preferred but will train good individual.
  • Professional phone etiquette.
  • Career minded vision.
  • Follow through and exceed current and prospective client expectations.
  • Problem-Solving Capabilities.
  • Works well with other employees and is a team player with a positive attitude.


  • Easley, South Carolina, United States Jax, LLC dba Golden Corral Full time

    Job SummaryWe are seeking a highly motivated and friendly Customer Service Representative to join our team at Jax, LLC dba Golden Corral. As a Customer Service Representative, you will be responsible for providing exceptional guest service, ensuring a positive dining experience, and maintaining a clean and organized environment.Key ResponsibilitiesGuest...


  • Easley, South Carolina, United States Allstate - Chad Kish Agency Full time

    Job DescriptionAt Allstate - Chad Kish Agency, we are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, processing policy change requests, and maintaining knowledge of our products.We are looking for a...


  • Easley, South Carolina, United States Walmart Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Frontline Cashier Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional customer service and ensuring a seamless shopping experience for our members.Key ResponsibilitiesProvide outstanding customer service by...


  • Easley, South Carolina, United States Walmart Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Frontline Cashier Associate to join our team at Sam's Club. As a Frontline Cashier Associate, you will play a critical role in providing exceptional customer service and ensuring a positive shopping experience for our members.Key ResponsibilitiesProvide exceptional customer service by...


  • Easley, South Carolina, United States Prisma Health Full time

    About the RoleWe are seeking a skilled Customer Experience Representative to join our team at Prisma Health. As a key member of our Coffee Shop team, you will be responsible for providing exceptional customer service and preparing high-quality beverages and food products.Key ResponsibilitiesPrepare and serve beverages and food products to customers, adhering...


  • Easley, South Carolina, United States Prisma Health Full time

    About the RoleWe are seeking a skilled Customer Experience Representative to join our team at Prisma Health. As a key member of our Coffee Shop team, you will be responsible for providing exceptional customer service and preparing high-quality beverages and food products.Key ResponsibilitiesPrepare and serve beverages and food products to customers, adhering...


  • Easley, South Carolina, United States Prisma Health Full time

    Job SummaryWe are seeking a skilled Customer Experience Representative to join our team at Prisma Health. As a key member of our Coffee Shop team, you will be responsible for providing exceptional customer service, preparing beverages and food products, and maintaining a clean and safe environment.Key ResponsibilitiesProvide quality beverages and food...


  • Easley, South Carolina, United States Prisma Health Full time

    About the RoleWe are seeking a skilled Customer Experience Representative to join our team at Prisma Health. As a key member of our Coffee Shop team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our patients, employees, and customers.Key ResponsibilitiesPrepare and serve high-quality beverages and...


  • Easley, South Carolina, United States Pro Cut Metal Roofing Full time

    Job OverviewPro Cut Metal Roofing is seeking a highly skilled Sales Representative to join our team. As an Inside Sales Specialist, you will play a crucial role in driving sales growth and providing exceptional customer service.Key ResponsibilitiesCustomer Interaction: Interact with customers and contractors in a professional manner, guiding them through...

  • Customer Service Rep

    2 weeks ago


    Easley, United States Chase Professionals Full time

    Client in Easley/ Powdersville, SC is searching for qualified candidate to fill a Customer Service Representative position on a temp-to-perm basis. Hours: 8 am-5 pm (M-F) Pay: $15.00 Characteristic preferences of potential candidates at Powdersville Customer Service, Service, Processing, Retail, Staffing, Customer, Payment


  • Easley, South Carolina, United States Allstate - Chad Kish Agency Full time

    Job OverviewBecome a part of Allstate - Chad Kish Agency, a distinguished insurance provider, offering a blend of remote flexibility and community engagement. Our mission is to deliver outstanding service to our clients while fostering a supportive work environment.As an Insurance Sales and Customer Support Representative, you will play a vital role in our...


  • Easley, South Carolina, United States Prisma Health Full time

    Transform Healthcare with UsJob SummaryTo deliver exceptional customer experiences and provide high-quality beverages in a fast-paced healthcare environment. This role requires the ability to work with industrial cappuccino machines, prepare custom drinks, and provide stellar service to patients, employees, and customers. Key ResponsibilitiesPrepare and...


  • Easley, South Carolina, United States Prisma Health Full time

    Empower health. Serve with empathy. Make a difference.Position OverviewThe Patient Service Representative is integral to the management and operation of the front office within a medical practice. This role encompasses various front office responsibilities, ensuring smooth patient interactions and administrative efficiency.Key Responsibilities Ensure...


  • Easley, South Carolina, United States Prisma Health Full time

    Job SummaryThis is a dynamic role that requires a high level of public contact and excellent interpersonal skills. As a Patient Services Representative, you will be responsible for aspects of Physician Practice front office management and operation as assigned.Key ResponsibilitiesResponsible for complete and accurate patient registration, pre-certification,...


  • Easley, South Carolina, United States Prisma Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Prisma Health. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare providers.Key ResponsibilitiesProvide accurate and timely patient...


  • Easley, South Carolina, United States Prisma Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Prisma Health. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our medical team.Key ResponsibilitiesRegister patients, verify insurance information, and...


  • Easley, South Carolina, United States Perfect Delivery Full time

    About the RoleWe are seeking a skilled and reliable Delivery Driver to join our team at Perfect Delivery. As a key member of our team, you will be responsible for delivering exceptional customer service while ensuring timely and efficient delivery of our products.Key ResponsibilitiesOperate a company vehicle to deliver products to customers in a safe and...

  • Sales Representative

    4 weeks ago


    Easley, South Carolina, United States Pro Cut Metal Roofing Full time

    Job OverviewPro Cut Metal Roofing is seeking a highly skilled Sales Representative to join our team. As an Inside Sales Specialist, you will play a crucial role in driving sales growth and providing exceptional customer service.Key ResponsibilitiesCustomer Interaction: Interact with customers and contractors in a professional manner, guiding them through...


  • Easley, United States Prisma Health Full time

    Incumbents are responsible for aspects of Physician Practice front office management and operation as assigned. May be responsible for some or all front office functions as detailed in the next section. Accountabilities. Responsible for complete and Patient Services, Representative, Patient, Payment, Claims, Insurance, Healthcare


  • Easley, South Carolina, United States Prisma Health Full time

    Empower health. Serve with empathy. Make a difference.Position OverviewThe Patient Service Representative is integral to the management and operations of the front office within a physician practice. This role encompasses various front office responsibilities as outlined below.Key Responsibilities Ensure thorough and precise patient registration,...