Assistant Manager Ski School Inventory

1 month ago

Stowe, United States Vail Resorts Full time
Job DescriptionJob Description

 

Continue Your Experience of a Lifetime
Vail Resorts provides a variety of opportunities for employees to grow in their passion for the outdoors while building lifelong connections with teammates and guests from around the world.  

 

As you move from season to season, or begin a year-round career, you’ll continue to receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

 

Our team members are the core of our mission. Providing the Experience of a Lifetime for our guests starts with you. 

 

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

 

Employee Benefits

•    Ski/Mountain Perks Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

 

To Learn More, please review the Benefits Eligibility Summary

 

Job Summary: 

The Assistant Manager of Ski and Ride School Inventory focusses on the optimization of all scheduling, private lessons and inventory management at the Stowe Ski and Ride School.  They are accountable for financial success, guest experience, and employee experience by accurate and appropriate management of our labor to meet business demand. They liaise with Product Sales and Services to choose the best instructors for private lessons while balancing instructor ranking, guest requests, and instructor availability.  They will also develop innovative ideas, work across departments, and re-imagine operations to drive guest satisfaction and growth.  As part of an operational management team, they will report to the Ski and Ride School Manger and work alongside them to lead the Ski and Ride School as a whole. 

 

Job Specifications:

  • Outlet: Stowe
  • The budgeted range starts at $27.00 - $31.00 / hour. Actual pay will be adjusted based on experience
  • Shift & Schedule Availability: Full Time
  • Skill Level: Advanced 

 

Job Responsibilities:

  • Direct and monitor staffing and scheduling of all products and to ensure exceptional guest experience, alignment with Resort and Company goals, and financial success.
  • Lead, role model, and support Ski and Ride School, Resort, and Company safety programs. Stay current on guest and employee health and safety initiatives.
  • Work with management team to provide tools, training, and tactics to ensure the quality of products and services for our guests.
  • Work alongside all Ski and Ride School Supervisors and other Assistant Manager to ensure staffing, scheduling, and accurate payroll for all programming.
  • Liaise with Product Sales and Services to ensure best private lesson assignments for guests while balancing instructor ranking and schedule availability.
  • Resolve any guest complaints or issues when necessary.
  • Maintain a global view of SRS inventory management and private lesson assignments. Work closely with the SRS Manager to make scheduling adjustments to contribute to the success of the entire school.
  • Communicate and work with other departments to create an environment of support and trust that will benefit staff and guests.
  • Implement and hold staff accountable to both Ski & Snowboard School & company policies and procedures.  Adhere to and model the Company’s mission, vision, and values.
  • Actively seek information to remain current in the industry and remain involved with professional organizations (PSIA/AASI).
  • Other duties as assigned

Job Requirements:

  • High School diploma or equivalent
  • Proficiency with Microsoft Office Suite and RPOS
  • Fluent communicating in both written and verbal English
  • Excellent communication skills
  • Conflict resolution skills
  • Able to work well in a team
  • Leadership development
  • Must be able to work flexible schedule including weekends, nights, weekdays, evenings, & holidays
  • Able to work in inclement weather
  • Experience working with children

Preferred Skills:

  • PSIA/AASI certification
  • Adaptive experience and/or certifications
  • College degree in education
  • 1 year of inventory management in a related field
  • 1 year of experience at the supervisory level

 

The expected pay range is $27.00 - $31.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Requisition ID  503996
Reference Date: 08/02/2024 
Job Code Function: Ski/Snow School  

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