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Team Lead Ski School Support

2 months ago

Stowe, United States Vail Resorts Full time
Job DescriptionJob Description

 

Continue Your Experience of a Lifetime
Vail Resorts provides a variety of opportunities for employees to grow in their passion for the outdoors while building lifelong connections with teammates and guests from around the world.  

 

As you move from season to season, or begin a year-round career, you’ll continue to receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

 

Our team members are the core of our mission. Providing the Experience of a Lifetime for our guests starts with you. 

 

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

 

Employee Benefits

•    Ski/Mountain Perks Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

 

To Learn More, please review the Benefits Eligibility Summary

 

Job Summary:

The Ski and Ride School Support Staff Team Lead is responsible for leading the Ski and Ride School Support Staff. This includes scheduling and directing daily activities in support of operations of the Ski and Ride School. The Team Lead is responsible for ensuring the image, appearance, and functionality of indoor facilities and outdoor teaching areas. Plus daily set up and tear down, lunch service, and assistance with check-in and check-out procedures of child students. They will also spend time with small children performing indoor activities, and on-hill assisting with ski school classes. Support Staff Team Lead will also help support operational teams with payroll and other duties as assigned.

  

Job Specifications:

  • Expected Pay Range: $25.00 - $30.00 / hour

  • Shift & Schedule Availability: Full Time

  • Skill Level: Advanced  

  

Job Responsibilities:

  • Monitor and maintain the quality of the Ski and Ride School facilities, support lessons, and ensure smooth operations.

  • Manage staffing levels to daily needs for Support Staff and Instructor Aides.

  • Manage snack, lunch and other indoor activities.

  • Manage the “comfort corner” for sad children working through separation anxiety and those being checked-out early.

  • Work with small children to facilitate appropriate games and activities in both indoor and outdoor settings.

  • Assist with ski school classes and lead indoor activities.

  • Monitor and review support staff performance on a regular basis.

  • Work with all SRS Management team to support and achieve Guest Experience targets for the success of the Ski & Ride School.

  • Understand, lead and model safety standards and the safety business plan for Ski and Ride.

  • Establish and review mutual seasonal goals and performance objectives with Instructor Aides and Support Staff, providing

    feedback and coaching.

  • Communicate effectively with leadership, peers and other departments to create an environment of support and trust that will

    benefit staff and guests.

  • Understand, lead and model the Company’s mission, vision and values.

  • Other duties as assigned

  

Job Requirements:

  • High School Diploma or GED Equivalent required  

  • Previous experience working with children

  • Previous leadership experience

  • Microsoft Office Suite Proficiency

  • Fluent verbal and written communication in English

  • Must be able to work weekends and holidays

  • Excellent communication skills

  • Ability to ski and/or snowboard at an intermediate level

  • Able to work in and build cross functional teams

  • Flexible and adaptable to changing environments

  • Teaching Experience (ski and ride school or equivalent)

  • Previous supervisory experience

  • RPOS/ProConnect Proficiency

 

The expected pay range is $25.00 - $30.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Requisition ID  502881
Reference Date: 07/16/2024 
Job Code Function: Ski/Snow School