Receptionist

3 weeks ago

Glendale, United States Glen Park Senior Living Full time
Job DescriptionJob DescriptionJob description

Full Time Receptionist for Assisted Living Community

****One year min experience as Receptionist in a Retirement Community****

We are looking for a Full Time Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist in a Retirement Community, you will be the first point of contact for our resident’s family, coordinating physicians, home health agencies, and other medical and non-medical residential services.

Our Receptionist’s duties include offering administrative support across the community. You will welcome guests and greet people who visit the business an accommodate walk-in facility tours. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. If you like talking and working with Seniors and has great compassion for them, this is value added to be a successful receptionist in a Retirement community.

You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Responsibilities

  • Greet and welcome guests as soon as they arrive at the office
  • Direct visitors to the appropriate person and office, and accommodate Facility Tours
  • Answer, screen and forward incoming phone calls
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Provide basic and accurate information in-person and via phone/email
  • Receive, sort and distribute daily mail/deliveries
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
  • Order front office supplies and keep inventory of stock
  • Update calendars and schedule meetings
  • Arrange travel and accommodations, and prepare vouchers
  • Keep updated records of office expenses and costs
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Skills

  • Proven work experience as a Receptionist, Front Office Representative or similar role
  • Proficiency in Microsoft Office Suite
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude

Job Type: Full-time

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Night shift
  • Weekends as needed

Ability to commute/relocate:

  • Glendale, CA: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: In person

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