Medical Receptionist
2 weeks ago
We are seeking a dynamic and empathetic Medical Front Desk Receptionist to join our team. As the first point of contact for our clients, you will play a crucial role in providing a welcoming and supportive environment. You will be responsible for managing the front desk operations, assisting clients with appointments, and facilitating communication between patients and healthcare providers.
This position is located in Glendale, CA , Temporary 6-month assignment, Monday- Friday 8:00am- 5:00pm, Hybrid Schedule, Pay rate is $20.00- $25.00 D.O.E..
Responsibilities:
- Greet patients and visitors in a friendly and professional manner.
- Answer phone calls, schedule appointments, and manage appointment calendars.
- Collect patient information and verify insurance coverage.
- Coordinate with healthcare providers to ensure smooth patient flow.
- Maintain cleanliness and organization of the reception area.
- Assist with administrative tasks such as filing, data entry, and scanning documents.
- Respond to inquiries and provide information about our services.
- Handle patient concerns and escalate issues as needed.
- Adhere to confidentiality and privacy policies in handling patient information.
- Collaborate with other team members to optimize patient experience and satisfaction.
Requirements:
- High school diploma or equivalent.
- Bilingual English & Spanish Preferred
- Previous experience in a mental healthcare setting preferred.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Proficiency in computer applications such as MS Office and electronic medical records (EMR) systems.
- Ability to multitask and work effectively in a fast-paced environment.
- Empathy and compassion towards individuals seeking mental health services.
Equal Opportunity Employer considering qualified candidates in accordance with state and federal laws, including those with criminal histories, in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
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