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Housekeeping Public Space Attendant

3 months ago

Hampton, United States Courtyard by Marriott Hampton Coliseum Central Full time
Job DescriptionJob Description

YOUR NEXT DESTINATION AWAITS

Careers at Commonwealth Lodging

Top Notch Talent + World Class Hospitality

We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management.

Core Values: Team First, Own It, Relationship Oriented, Professionalism, Integrity/Honesty

POSITION OVERVIEW: The Public Space Attendant is responsible for cleaning and maintaining all items and surfaces in designated areas, ensuring hotels standards of cleanliness.

QUALIFICATIONS, EDUCATION & EXPERIENCE:

  • High School Graduate or General Education Degree (GED): or Work Equivalent
  • Prefer 1-2 years experience in hospitality industry in similar position.
  • Previous guest/customer relations training preferred.
  • Exert physical effort in lifting/transporting at least 50 pounds.
  • Push/pull carts and other equipment up to 125 pounds.
  • Endure various physical movements throughout the work areas.
  • Satisfactorily communicate with guests, management and co-workers to their understanding.
  • Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays.
  • Knowledge of proper cleaning techniques, requirements, and use of equipment
  • Knowledge of proper chemical handling
  • Must be able to reach above head and shoulder height to perform job duties.

RESPONSIBILITES:

  • Use all chemicals in accordance with OSHA regulations and hotel requirements.
  • Maintain public areas to include lobby, meeting space and restrooms.
  • Ensure the public areas are clean and tidy. Be sure to report anything missing or in need of repair
  • Ensure any areas assigned to you, e.g. (public restrooms, the fitness center, etc.) are kept stocked, clean and crisp.
  • Provide a warm greeting and a smile with all the guests you encounter. Assist guests with questions that they may have or direct them to someone that can
  • Assist with delivery of front desk requests as needed, i.e., rollaways, cribs, towels, etc.
  • Assist with keeping storage room stocked.
  • Monitor pool and fitness area. Remove dirty towels and re-stock towels if needed.
  • Maintain knowledge of all hotel features/services, hours of operation, room rates, special packages and promotions, daily house count and expected arrivals/departures and scheduled daily group activities.

This job description is not intended to provide a complete and comprehensive list of all job duties, requirements and responsibilities. Instead, it is provided as a general overview of the expectations for the position.

WORK ENVIROMENT: Guest Rooms, Guest and Service Corridors, Housekeeping Office. Job involves working under variable temperature conditions and noise levels, in indoor settings, and around fumes and/or odor hazards, dust and/or mite hazards, biohazards and chemicals.