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Front Desk Representative
1 month ago
Job Title: Front Desk Representative
Location: Saint Louis, MO
Company: Percepta House
Department: Office
Job Summary:
We are looking for a Front Desk Representative to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As the first point of contact for our company, you will ensure a positive customer experience and provide support across the organization.
Key Responsibilities:
- Greet and Welcome Guests: Provide a warm and friendly welcome to all visitors and clients.
- Answer and Direct Phone Calls: Manage incoming calls, answer inquiries, and direct calls to appropriate personnel.
- Manage Appointments: Schedule and confirm appointments for clients and visitors.
- Administrative Support: Assist with a variety of administrative tasks, including copying, faxing, taking notes, and maintaining records.
- Receive and Distribute Mail: Sort and distribute incoming mail, packages, and deliveries.
- Maintain Security: Follow security procedures for guests and monitor logbooks.
- Ensure Reception Area is Tidy: Keep the front desk and reception area clean, organized, and presentable.
- Assist with Event Coordination: Support the organization and coordination of company events, meetings, and conferences.
- Provide General Information: Offer basic and accurate information in-person and via phone/email.
- Monitor Office Supplies: Track and order office supplies as needed.
Qualifications:
- High school diploma or equivalent; additional certification in Office Management is a plus.
- Proficient in Microsoft Office Suite
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Customer service orientation
- Professional appearance and demeanor
Job Posted by ApplicantPro
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