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Front Desk Shift Supervisor
2 months ago
Front Desk Shift Supervisor - CondominiumsClayton Valet is looking for a responsible, motivated, and reliable individual who exhibit a professional appearance, a positive attitude, and consistent availability. The Shift Supervisor will be responsible for completing all of the tasks of a Front Desk/Concierge attendant while assisting the Site Supervisor in day-to-day operations. Position available now in the Central West End areaCompensation/Benefits:
- $17.50/hr starting
- 30 minute paid break
- Annual performance reviews
- 401(k) 4% Match - available after 3 months of employment
- Health/Vision/Dental Insurance - available after working 1 year of FT hours
- PTO - one week of PTO after 90 days, two weeks of PTO after 1 year of employment
- Holiday Pay (Time and a half for select holidays)
- Weekly Pay
- Afternoons: 3pm-11pm
- Monday - Friday
- Welcome all residents and guests to the property and announce all guests to residents before providing access
- Answer front desk telephones, forward calls, and take accurate phone messages as needed
- Coordinate entry of housekeepers and contractors per specifications from residents/tenants
- Maintain strict insurance verification for any contractor or vendor
- Assist the Site Supervisor with employee documentation as needed
- Monitor and coordinate dock deliveries upon arrival
- Accept and assist with deliveries, mail, packages and dry cleaning in accordance with policy guidelines
- Maintain strict adherence to key control policy and log in all key requests
- Record all events that have occurred during the shift in BuildingLink daily log
- Carefully monitor all surveillance and report problems to the Community Manager immediately.
- Respond to emergencies efficiently
- Work as a team in cooperation with others, displaying a willingness to be helpful at all times
- Make sure that all services are provided in a friendly, courteous, professional, and timely manner
- Perform other duties as assigned by management
- Must pass drug screening and annual criminal background check
- Good written and oral communication skills
- Proficient in reading, writing, and speaking English
- Computer literate in Microsoft Office
- Ability to take direction, and work independently without daily instruction
- Demonstrate excellent interpersonal communication skills
- Good organizational skills
- Ability to utilize problem-solving skills in fast-paced environment
- Adept learner
- High school diploma or GED
- Experience with BuldingLink software (preferred)
- 2-3 years of customer service or front desk experience preferred
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