Front Desk Shift Supervisor

2 months ago

Saint Louis, United States Clayton Valet Full time
Job DescriptionJob Description
Front Desk Shift Supervisor - CondominiumsClayton Valet is looking for a responsible, motivated, and reliable individual who exhibit a professional appearance, a positive attitude, and consistent availability. The Shift Supervisor will be responsible for completing all of the tasks of a Front Desk/Concierge attendant while assisting the Site Supervisor in day-to-day operations. Position available now in the Central West End areaCompensation/Benefits:
  • $17.50/hr starting
  • 30 minute paid break
  • Annual performance reviews
  • 401(k) 4% Match - available after 3 months of employment
  • Health/Vision/Dental Insurance - available after working 1 year of FT hours
  • PTO - one week of PTO after 90 days, two weeks of PTO after 1 year of employment
  • Holiday Pay (Time and a half for select holidays)
  • Weekly Pay


Shifts Available:
  • Afternoons: 3pm-11pm
  • Monday - Friday
Primary Job Responsibilities:
  • Welcome all residents and guests to the property and announce all guests to residents before providing access
  • Answer front desk telephones, forward calls, and take accurate phone messages as needed
  • Coordinate entry of housekeepers and contractors per specifications from residents/tenants
  • Maintain strict insurance verification for any contractor or vendor
  • Assist the Site Supervisor with employee documentation as needed
  • Monitor and coordinate dock deliveries upon arrival
  • Accept and assist with deliveries, mail, packages and dry cleaning in accordance with policy guidelines
  • Maintain strict adherence to key control policy and log in all key requests
  • Record all events that have occurred during the shift in BuildingLink daily log
  • Carefully monitor all surveillance and report problems to the Community Manager immediately.
  • Respond to emergencies efficiently
  • Work as a team in cooperation with others, displaying a willingness to be helpful at all times
  • Make sure that all services are provided in a friendly, courteous, professional, and timely manner
  • Perform other duties as assigned by management


Job Requirements:
  • Must pass drug screening and annual criminal background check
  • Good written and oral communication skills
  • Proficient in reading, writing, and speaking English
  • Computer literate in Microsoft Office
  • Ability to take direction, and work independently without daily instruction
  • Demonstrate excellent interpersonal communication skills
  • Good organizational skills
  • Ability to utilize problem-solving skills in fast-paced environment
  • Adept learner
  • High school diploma or GED
  • Experience with BuldingLink software (preferred)
  • 2-3 years of customer service or front desk experience preferred

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