We have other current jobs related to this field that you can find below
-
Tampa, Florida, United States JPMorganChase Full timeJob Description Job Summary The Treasury and Chief Investment Office Firmwide Resolution & Recovery Technology, Operations and Shared Services team is a Firmwide function responsible for management and governance of the Firm's strategy and Resolution plans for its Critical Operations, technology and shared services, as well as the management information...
-
Continuity and Recovery Operations Specialist
14 hours ago
Tampa, Florida, United States Trulieve Full timeJob Overview"Trulieve: Cultivating Patient Care"Are you passionate about contributing to a rapidly expanding sector? If you are driven by a desire to assist individuals in need, this position may align with your aspirations.At Trulieve, our mission is to provide our patients with the relief they seek through trusted products. Our plants are cultivated in a...
-
Bilingual Accounts Recovery Specialist
6 days ago
Tampa, Florida, United States Sherloq Solutions Full timePosition OverviewAre you eager to be part of a dynamic and fast-paced organization that values teamwork and individual contributions? Sherloq Solutions is seeking dedicated individuals to join our recovery division. As a Recovery Specialist, you will be equipped with the necessary skills to engage with consumers through phone communication, focusing on...
-
Tampa, Florida, United States Sherloq Solutions Full timePosition OverviewAre you eager to contribute to a dynamic and fast-paced organization that values teamwork? At Sherloq Solutions, we have a legacy of over a century in the community, and we are seeking dedicated individuals to join our recovery department. As a Recovery Specialist, you will utilize your skills to connect with consumers via phone, negotiate,...
-
Registered Nurse
6 days ago
Tampa, Florida, United States BayCare Health System Full timeAbout BayCare Health System:BayCare Health System stands as a prominent employer in the Tampa Bay region, encompassing a network of 16 community hospitals, a long-term acute care facility, home health services, outpatient centers, and a vast array of physicians. Our commitment to a progressive philosophy is grounded in trust, dignity, respect,...
-
Registered Nurse
6 days ago
Tampa, Florida, United States BayCare Health System Full timeAt BayCare Health System, we take pride in being a leading employer in the Tampa Bay region. Our extensive network includes 16 community hospitals, a long-term acute care facility, home health services, outpatient centers, and a vast number of physicians. Supported by over 30,000 dedicated team members, we foster a progressive philosophy grounded in trust,...
-
Customer Service Specialist
6 days ago
Tampa, Florida, United States ABC Recovery Center Full timeJob Overview:As a vital member of our team at ABC Recovery Center, you will engage with clients through various communication channels, primarily focusing on assisting them with inquiries related to vehicle safety and compliance.Key Responsibilities:- Manage incoming calls in both English and Spanish, ensuring a high level of customer satisfaction.- Address...
-
Customer Service Representative
3 months ago
Tampa, United States Blackstone Medical Services Full timeJob DescriptionJob DescriptionJob Title: Customer Service Representative (Device Recovery Department)Job Summary: Blackstone is the #1 home sleep testing company in the country! Our patients use our testing device to see if they have sleep apnea or not. We ship out our devices to the patients and the Device Recovery department is in charge of getting the...
-
Animal Care Specialist
6 days ago
Tampa, Florida, United States Hillsborough County (Florida) Full timeBecome a Vital Part of Our Team as an Animal Care Specialist at Hillsborough County Pet Resource CenterPosition OverviewWe are seeking empathetic and committed Animal Care Specialists to make a meaningful difference in the lives of animals within our community. Our dedicated team works hand-in-hand with Veterinarians to provide outstanding care to animals in...
-
Environmental Remediation Specialist
1 day ago
Tampa, Florida, United States Moran Environmental Recovery Full timeEnvironmental Remediation Opportunities at Moran Environmental RecoveryMoran Environmental Recovery is a leading environmental services company that provides specialized solutions to various industries, including Energy, Commercial, Marine, Railroad, and Government sectors. Our services encompass routine maintenance work and large-scale site remediation...
-
Customer Relations Specialist
5 days ago
Tampa, Florida, United States FLORIDA DIGESTIVE HEALTH SPEC Full timePosition Overview:In this role, the Client Services Specialist operates under moderate guidance to proactively identify and fulfill the needs of both internal and external stakeholders. This position emphasizes delivering prompt and collaborative support while striving to enhance customer satisfaction and loyalty.Key Responsibilities:Build and maintain...
-
Customer Support Specialist
5 days ago
Tampa, Florida, United States FLORIDA DIGESTIVE HEALTH SPEC Full timePosition Overview:In this role, the Client Services Specialist operates under moderate guidance to proactively identify and fulfill the needs of both internal and external stakeholders. This position is dedicated to delivering prompt and collaborative support while continuously seeking opportunities to enhance customer satisfaction and loyalty.Key...
-
Part-Time Administrative Support Specialist
2 days ago
Tampa, Florida, United States Riverside Recovery of Tampa Full timeReceptionist and Administrative SupportRiverside Recovery of Tampa is a prominent organization dedicated to providing treatment solutions for adults facing challenges with substance use. We are currently in search of a part-time Receptionist and Administrative Support Specialist.Key Responsibilities:Ensure the confidentiality of all clients, staff, and...
-
Liquidity Methodology Specialist
13 hours ago
Tampa, Florida, United States Citigroup Inc Full timeJob Title: Liquidity Methodology SpecialistCitigroup Inc. is seeking a highly skilled Liquidity Methodology Specialist to join its Liquidity Management team. As a key member of this team, you will play a critical role in measuring, reporting, and managing liquidity risk across the firm.Key Responsibilities:Support the development, enhancement, maintenance,...
-
Outreach Care Specialist
1 month ago
Tampa, Florida, United States Elevance Health Full timeOutreach Care Specialist - Florida Location : This is a field-based position (50% - 75% of the time). Seeking candidates that reside in the state of Florida . Work Schedule : Monday - Friday, Flexibility to work between 8am - 7pm EST and weekend availability as needed. The Outreach Care Specialist is responsible for ensuring that...
-
Tampa, United States BayCare Health System Full timeAt BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a...
-
Tampa, United States AdventHealth Tampa Full timeAll the benefits and perks you need for you and your family: Career Development Whole Person Wellbeing Resources Mental Health Resources and Support Our promise to you: Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind...
-
Claims Adjustment Specialist
6 days ago
Tampa, Florida, United States Loggerhead Full timePosition OverviewThe Claims Adjustment Specialist plays a vital role within Loggerhead's Claims division, tasked with the reception, investigation, and resolution of straightforward first-party homeowner claims. This position also involves providing support to the claims team through various administrative tasks. The specialist operates under standard...
-
Tampa, United States BayCare Health System Full timeAt BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a...
-
Outreach Care Specialist
1 month ago
Tampa, United States Elevance Health Full timeDescription Outreach Care Specialist - Florida Location : This is a field-based position (50% - 75% of the time). Seeking candidates that reside in the state of Florida . Work Schedule : Monday - Friday, Flexibility to work between 8am - 7pm EST and weekend availability as needed. The Outreach Care Specialist ...
Member Care Recovery Resolution Specialist
1 month ago
Member Care Advocate (Collections)
This position requires a thorough understanding of financial institution operations and the role of bankruptcies, collections, credit reporting, repossessions, deceased members, estates, probate, legal proceedings, judgements, and foreclosures within the credit union, as well as all pertinent policies and regulations. Must have extensive knowledge of bankruptcy law, federal regulations including FCRA, FDCPA, and NCUA requirements regarding loans, negative shares, and charge-offs.
Duties and Responsibilities:
Core duties and responsibilities include the following. Other duties may be assigned by management
- Responsible for repossessions, redemptions, remarketing, and recovery of collateral. Requires improving efficiencies, liquidation of collateral and reducing losses to the credit union in a timely manner. Mails right to cure, right to redeem, notice of sale and deficiency/surplus notices. Works with repossession agencies, auctions, and attorneys. Follows appropriate state guidelines on repossession of vehicles – including proper notification and timeframes. Handles all redemption and reinstatement calls and return the collateral if necessary.
- Responsible for filing, monitoring, following-up on Lenders Protection claims, skip claims, product refunds, CPI claims or refunds and damage claims on repossessed vehicles withing 60 days of the repossession sale.
- Processes, validates, and submits all invoices for payment to include posting to member’s accounts.
- Post auction liquidation and recovery proceeds, Trustee and estate payments and ancillary product (warranty, gap, tire maintenance, etc.) refunds, CPI claims, GAP and other dealer-sold insurances.
- Places approved repossessions with the appropriate remarketing vendors based on criteria given and actively monitors repossession agents, auctions, and sale results to ensure timely disposal of repossessed collateral in a timely fashion through auto auctions and other sales.
- Move collateral to auction, set floor values, write down loans to appraised value, review and approve bids from auction, review and convert titles for sale. Responsible for approving vendor requested fees, assisting with approval/counter offers of auction sales. Work with remarketing companies on title work for sale at auction and releasing titles to remarketing vendors. Maintains relationships with remarketing vendor teams. Review and analyze auction condition report, floor sale price and offers received on collateral.
- Review all tow notices, and place calls to the tow companies and members as needed. Secure the collateral if necessary. File the appropriate claims.
- Track the status of all vehicles or collateral assigned for repossession to ensure to ensure repossession agency is actively pursuing repossession of collateral. Maintain updated repossession reports.
- Coordinates transport on voluntary surrenders. Completes local condition reports on voluntarily surrendered units.
- Administers, processes, and records all bankruptcy cases for the Credit Union. Requires attention to detail and ability to assess the credit union’s risk level associated with bankruptcy filings and render recommendations/decisions accordingly.
- Review, prepare and send accounts to attorney for preparation and filings of Proof of Claims, reaffirmation agreements, motions for relief of stay and objections. Work with member’s attorney to negotiate reaffirmation agreements, voluntary vehicle surrenders and other issues.
- Monitor Chapter 13 Bankruptcy plans
- Administers, processes, and records all foreclosure, estate, and probate cases for the Credit Union. May represent the Credit Union in legal hearings and originates legal actions as required.
- Reviews relationships on deceased accounts for possible offset, holding funds, closing of accounts or lines of credit, disposition of collateral (auto, RV, boat).
- Responsible for recovery and collection efforts on charged-off accounts and negative shares in compliance with established federal, state, credit union guidelines and procedures for delinquent accounts. The main objective is to recover monies otherwise deemed uncollectable either due to delinquency date, collateral value, or borrower’s ability to pay.
- Review and prepare any accounts that should be turned over for legal action or handled by an outside collection agency. Works directly with attorneys to file suit, accept settlements, and provide administrative support, updates, and post recoveries. Processes assignments to counsel for the executions of judgment. Establish and monitor payment plans and settlements.
- Assists with crediting and/or debiting GLs and loans, modifying/updating account information, restricting accounts due to garnishments, levy's, and other duties as assigned.
- Responsible for compliance with the Fair and Accurate Credit Transactions Act (FACTA), the Bank Secrecy Act (BSA) and the Anti-Money Laundering Act, including monitoring illegal activity.
- Always promote and protect the interests of the credit union.
- Perform other duties as assigned.
Competencies:
- Technical capacity
- Communication proficiency
- Dependability
- Ethical conduct
- Sound judgement
- Time management
- Problem solving/analysis
Education and Experience:
- 2 years college or bachelor’s degree preferred.
- Three to five years’ prior collection, loss mitigation, bankruptcy, estate and recovery experience, or similar/related experience required. Prior banking, consumer lending, paralegal and/or financial institution experience preferred.
- Ability to become a notary.
- Comprehensive knowledge and understanding of collection practices as mandated by The Fair Debt Collection Practices Act. Thorough understanding of repossession and written-off loans/judgments preferred.
- Possesses strong working knowledge of the components associated with Chapter 7, 11 & 13 Bankruptcy, and writs and garnishments.
- Strong knowledge of various asset types such as non-performing residential first mortgages, second mortgages, credit lines, commercial and consumer loans, judgments, deficiencies, and charged-off debts preferred.
- Courtesy, tact, diplomacy and negotiation skills are essential elements of the job. Work involves much personal contact with others inside and/or outside of the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
- Strong written, verbal, organizational, and interpersonal skills.
- Goal and team oriented. Ability to work independently as well as within a group setting.
- Detail oriented, strong organizational skills, self-motivated, flexible (ability to work overtime as needed).
