HR Technology Specialist
1 month ago
Job Summary: The HR Technology Specialist is responsible for managing and optimizing the organization's Human Resource Information Systems (HRIS) and other HR technology platforms. This role involves configuring, maintaining, and troubleshooting HR technology systems, ensuring data integrity, and providing technical support to HR staff and employees. The HR Technology Specialist works closely with HR leadership, IT teams, and external vendors to implement new HR technologies and improve existing systems, aligning them with the organization's strategic goals.
Key Responsibilities:
HRIS Management and Optimization:
- Manage and maintain the organization's HRIS and other HR technology systems, ensuring they are configured and optimized to meet the needs of the HR department and the organization.
- Oversee system upgrades, patches, and new module implementations, ensuring minimal disruption to HR operations.
- Collaborate with HR and IT teams to develop and implement system enhancements that improve efficiency and user experience.
Data Integrity and Reporting:
- Ensure the accuracy, integrity, and security of HR data within the HRIS and other HR systems.
- Develop and maintain data validation processes and conduct regular audits to ensure data quality.
- Generate and distribute regular and ad-hoc reports on HR metrics, including headcount, turnover, performance, and compensation data, to HR leadership and other stakeholders.
Technical Support and Training:
- Provide technical support to HR staff and employees for HR technology systems, including troubleshooting issues and answering user questions.
- Develop and deliver training programs and materials to HR staff and employees on how to use HR technology systems effectively.
- Create and maintain user guides, FAQs, and other documentation to support system users.
System Implementation and Integration:
- Lead or participate in the implementation of new HR technology systems, including project planning, system configuration, testing, and user training.
- Ensure that new systems are integrated smoothly with existing HR and organizational systems, minimizing data silos and optimizing workflows.
- Collaborate with external vendors and consultants during system implementation and integration projects.
Process Improvement:
- Analyze current HR processes and workflows to identify opportunities for automation and process improvement.
- Work with HR leadership to redesign and optimize processes using HR technology, ensuring alignment with best practices and organizational goals.
- Continuously monitor system performance and user feedback to identify areas for improvement.
Compliance and Security:
- Ensure that HR technology systems comply with all relevant labor laws, data privacy regulations, and organizational policies.
- Implement and maintain security protocols to protect sensitive HR data from unauthorized access or breaches.
- Assist in preparing for audits and compliance reporting related to HR data and technology systems.
Vendor Management:
- Manage relationships with HR technology vendors, ensuring that service level agreements (SLAs) are met and that the organization receives high-quality support and services.
- Evaluate and recommend new HR technology solutions and vendors based on the organization's needs and budget.
- Oversee contract negotiations and renewals with HR technology vendors.
Data Analysis and Insights:
- Analyze HR data to provide insights and recommendations to HR leadership on workforce trends, employee engagement, and other key HR metrics.
- Develop dashboards and visualizations that make HR data accessible and actionable for HR and business leaders.
- Use data-driven insights to support strategic decision-making and HR initiatives.
Continuous Learning and Development:
- Stay current with industry trends, best practices, and emerging technologies in HR technology and HRIS management.
- Participate in professional development and training to enhance technical skills and knowledge.
- Share knowledge and insights with the HR and IT teams to foster a culture of continuous learning and innovation.
Qualifications:
- Bachelor's degree in Human Resources, Information Technology, Business Administration, or a related field.
- 3-5 years of experience in HR technology, HRIS management, or a related role.
- Strong knowledge of HRIS systems (e.g., Workday, SAP SuccessFactors, ADP) and other HR technology platforms.
- Proven experience in system configuration, data management, and reporting.
- Excellent technical skills, including proficiency in database management, data analysis, and system integration.
- Strong communication and interpersonal skills, with the ability to work effectively with HR, IT, and external vendors.
- Attention to detail and a commitment to data accuracy and security.
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