Customer Service Rep
4 months ago
ENTERAL CUSTOMER SERVICE REPRESENTATIVE
Syracuse, NY
Job description
As a Home Health Care Customer Service Representative, you will be responsible for maintaining patient relationships, and processing new referrals. It is expected that you will handle each in a professional, enthusiastic manner. You will obtain all necessary demographic, clinical, financial, physician and family information. You will provide the highest level of service to all customers and assure them that each is provided with complete and accurate information regarding insurance coverage, their financial responsibilities, and delivery expectations.
This position requires that you communicate effectively with business development staff to grow and maintain relationships with referral sources. As well as enhance communication with team members to solidify a cohesive and productive work environment.
Work Environment:
- Primarily office work. Occasional travel for educational purposes.
- Overtime may be required.
Minimum Qualifications:
- 1-2 years of customer service experience
- Proficient computer skills
- Highly organized with the ability to pay attention to detail.
- Critical thinker
- Solution orientated with the ability to problem solve.
- Ability to actively listen.
- Excellent communication skills both written and verbally.
- Excellent prioritizing and time management skills
- Strong interpersonal skills
- Comfortable to work in high volume and fast-paced environment.
- Displays willingness to multi-task and make quick decisions.
- Self-directed, but able to work in a team environment.
- Math aptitude
Preferred Qualifications:
- Related health care experience with a focus on enteral/respiratory therapy; insurance reimbursement
- Understanding/knowledge of enteral/respiratory therapy; HCPC codes; insurance guidelines
- Knowledge of third-party requirements desirable
Job Type: Full-time
Schedule:
- 8-hour shift
- Monday to Friday
Work Location: One location
Ability to commute/relocate:
- Syracuse, NY 13211: Reliably commute or planning to relocate before starting work (Required)
Benefits Available:
- Competitive compensation
- 401 (k) – Company contributes 3% regardless of employees’ contributions
- Paid time off and NY Sick pay, Holiday time off with pay, and Birthday holiday with pay
- Health Insurance – Including Medical, Dental and Vision
- Disability Insurance – Short-term disability, company paid long-term disability
- Life Insurance – 100K guarantee issue if enrolled within first 30 days of employment
- Company Paid Employee Assistance program
- Employee referral program with cash bonus
-
Customer Service Rep 1
3 months ago
Syracuse, United States Reeb Millwork Full time** Customer Service Rep 1** **Job Category****:** Customer Service **Requisition Number****:** CUSTO01567 Showing 1 location **Job Details** **Description** **POSITION SUMMARY:** Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. **ESSENTIAL FUNCTIONS** * Confer with...
-
Customer Service Rep
3 months ago
Syracuse, United States RXO Full timeAccelerate your career at RXO. RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. Compensation...
-
Customer Service Rep
3 weeks ago
Syracuse, United States Upstate HomeCare Full timeJob DescriptionJob DescriptionENTERAL CUSTOMER SERVICE REPRESENTATIVESyracuse, NYJob descriptionAs a Home Health Care Customer Service Representative, you will be responsible for maintaining patient relationships, and processing new referrals. It is expected that you will handle each in a professional, enthusiastic manner. You will obtain all necessary...
-
Call Center Customer Service Representative
3 months ago
Syracuse, United States RemX Full timeJob DescriptionJob DescriptionRECEPTIONIST / CALL CENTER CUSTOMER SERVICE REPTYPE: Contract to Hire (100% in office) HOURS: M-F 8a-4:30p OR 8:30a-5pPAY: $18 per hourYOUR DUTIES FOR THE CALL CENTER CUSTOMER SERVICE REP WILL INCLUDE:Will answer a high volume of incoming calls and assisting with general or escalated customer issuesInternal communication within...
-
Customer Service Rep
1 month ago
East Syracuse, United States Butler Aerospace and Defense Full timeCustomer Service Rep / Warranty Admin ClerkLocation: East Syracuse, NY (13057)Job ID: #69775Pay Range: $16-19Shift: Mon - Fri 8 a.m.- 5 p.m. - 1-hour lunch, Overtime is available upon successful completion of training.On-site Position - with Hybrid possiblity after several months Training is provided for candidate that have the required skills &...
-
Customer Service Rep
1 week ago
East Syracuse, United States Butler Aerospace and Defense Full timeCustomer Service Rep / Warranty Admin ClerkLocation: East Syracuse, NY (13057)Job ID: #69775Pay Range: $16-19Shift: Mon - Fri 8 a.m.- 5 p.m. - 1-hour lunch, Overtime is available upon successful completion of training.On-site Position - with Hybrid possiblity after several months Training is provided for candidate that have the required skills &...
-
Customer Service Rep
1 month ago
East Syracuse, United States Butler America Aerospace LLC Full timeCustomer Service Rep / Warranty Admin ClerkLocation: East Syracuse, NY (13057)Job ID: #69775Pay Range: $16-19Shift: Mon - Fri 8 a.m.- 5 p.m. - 1-hour lunch, Overtime is available upon successful completion of training.On-site Position - with Hybrid possiblity after several months Training is provided for candidate that have the required skills &...
-
Guest Services Rep Part
2 days ago
East Syracuse, United States Extended Stay Full timeExtended Stay - 6630 Old Collamer Rd. [Front Desk Clerk] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following company guidelines;...
-
Service Billing Rep
3 months ago
East Syracuse, United States CoolSys - Refrigeration and HVAC Systems Full timeOverview: With over 150 years of experience, and headquartered in Southern CA,?CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting.?CoolSys serves customers in the...
-
Full Time Customer Service Rep
3 months ago
Syracuse, United States Elevate Fitness Full timeJob DescriptionJob DescriptionBenefits:Sales CommissionsMembership Benefits401(k)Competitive salaryEmployee discountsHealth insuranceOpportunity for advancementPaid time offTraining & developmentWellness resourcesFree uniforms We are looking for a positive Customer Service Associate to join our team! At the Front Desk, you are the face of our business and...
-
Customer Service Representative
4 months ago
Syracuse, United States A. Duie Pyle Full time** Customer Service Representative** **Job Category****:** Administration/Office Support **Requisition Number****:** CUSTO010661 Showing 1 location **Job Details** **Description** **A. Duie Pyle currently has an opening for a Full Time Customer Service Representative in Syracuse, NY!** **Start time 10:30am - 7:00pm Monday through Friday (No Weekends)**...
-
Customer Service Rep-Surgical Services Per Diem
3 weeks ago
Syracuse, United States St. Joseph's Hospital Full timeEmployment Type: Part time Shift: Description: Posting Mission Statement : •We, St Joseph's Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. Vision: •To be world-renowned for passionate patient care and outstanding clinical outcomes. Core Values: ...
-
Customer Account Representative
1 month ago
East Syracuse, United States Russell Tobin Full time $21 - $22Job DescriptionJob DescriptionJob Title: Customer Service Rep (Account Rep)Location: East Syracuse, NY 13057 (HYBRID)Job Pay Rate: $21 – 22/hour on W2Job Type: Contract roleShift: Monday to Friday 08AM to 05PM AFTER TRAINING PERIOD, POSITION IS 75% ONSITE BASED ON BUSINESS NEEDS AND PERFORMANCE Job Description:Provides strategic direction for...
-
Back Office Customer Service Representative
4 months ago
Syracuse, United States National Grid USA Service Company, Inc. Full timeA fast-paced dynamic environment where the focus is on our customers and the communities we serve. We are seeking individuals who are high-energy problem solvers and enjoy being part of a team. The call center is a great place to work and learn the utility business. There are opportunities throughout the company to grow into a long-term career. **Job...
-
Back Office Customer Service Representative
1 week ago
Syracuse, New York, United States National Grid USA Service Company, Inc. Full timeAbout the PositionUnder general supervision, perform administrative and back-office duties. Perform a full range of assignments consisting of related steps, processes or methods. Exercise initiative in completing recurring work while using judgment and procedures.Key responsibilities include:Opening, delivering, routing, scanning, logging, and processing...
-
Customer Service Rep(03410)
3 weeks ago
Syracuse, United States Domino's Franchise Full timeJob Description Job Description Company DescriptionFlexible schedulesJob Description CSR responsibilities include; taking orders over the phone and in person, greeting customers with a smile, up selling, cash handling, light prep work, light cleaning, always conducting yourself in a positive manor, and ready willing and able to work with a team.Additional...
-
Customer Service Rep(03410)
4 weeks ago
Syracuse, United States Domino's Franchise Full timeJob DescriptionJob DescriptionCompany DescriptionFlexible schedulesJob DescriptionCSR responsibilities include; taking orders over the phone and in person, greeting customers with a smile, up selling, cash handling, light prep work, light cleaning, always conducting yourself in a positive manor, and ready willing and able to work with a team.Additional...
-
Customer Service Representative
2 days ago
Syracuse, New York, United States Kelly Full timeContact Center Customer Service Representative - Fuel/Propane ServicesKelly Services is seeking a highly motivated and customer-focused Contact Center Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers, resolving their inquiries and issues...
-
Customer Service Rep(03513)
3 weeks ago
Syracuse, United States Domino's Franchise Full timeJob Description Job Description Job Description CSR responsibilities include; taking orders over the phone and in person, greeting customers with a smile, up selling, cash handling, light prep work, light cleaning, always conducting yourself in a positive manor, and ready willing and able to work with a team.Additional InformationAll your information will be...
-
Customer Service Representative
4 days ago
Syracuse, New York, United States Russell Tobin Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Russell Tobin. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Manage Calls: Handle a high volume of...