Service Advisor

4 months ago


Scranton, United States Tom Hesser Dealerships Full time
Job DescriptionJob Description

Tom Hesser BMW in Scranton, PA is seeking a highly motivated candidate to fill the position of Service Advisor in our rapidly expanding BMW store. The ideal candidate will have customer service experience, excellent verbal/written communication skills, and be very well organized. Prior service advisor/writer experience a plus but we will train the right candidate. Knowledge of CDK computer system a plus. Come join our outstanding team at Tom Hesser BMW. We have been a family owned and operated business since 1975.

Job Summary: The Service Advisor is responsible for scheduling service work in our service department and for selling needed service to customers. The Service Advisor is the dealership's first-line customer-relations and service representative.

Hours: Monday through Friday, 8 AM to 5:00 PM, some Saturday hours required.

Compensation: Hourly compensation based on experience.

We offer:

  • Full Time Employment
  • Full Benefits Package, including Health Insurance.
  • 401K Plan.
  • Great Work Environment.
  • Paid Vacation & Sick Time.

Job Responsibilities Include:

  • Greeting customers in a prompt, courteous manner.
  • Scheduling appointments by telephone, text or e-mail, using dealership computer system.
  • Preparing repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs required and obtaining approval signatures.
  • Estimating the cost and time needed to do a repair.
  • Follow up progress of each repair order during the day, contact customers by telephone, text or e-mail regarding changes in the estimate or time promised.
  • Verify warranty and service contract coverage; explaining provisions and exclusions.
  • Deliver vehicles to customers and answer any questions, review work performed and explain charges and coverage.
  • Update job knowledge by participating in educational opportunities; reading manufacturers’ bulletins & publications.
  • Warranty processing & coding.
  • Miscellaneous administrative duties as directed by Service Manager.

 


  • Service Advisor

    4 months ago


    Scranton, United States M&K Truck Centers Full time

    Job DescriptionJob DescriptionWe are seeking an experienced, highly motivated Service Advisor for our 2nd shift (11:00am - 8:00pm), in a large volume service department. The responsibilities of this role includes greeting the customer, creating a service repair order based on the customer’s request, and keeping the customer informed of the status of the...

  • Service Advisor

    4 months ago


    Scranton, United States Toyota Of Scranton Full time

    Job DescriptionJob DescriptionToyota of Scranton is growing!!! We are now hiring dynamic, service-oriented individuals. Our employees enjoy a culture of respect and integrity, and we provide a rewarding, respectful and energizing environment. It is an inclusive culture based on trust, integrity, humility, and passion. Our employees are creative,...


  • Scranton, Pennsylvania, United States Tom Hesser Dealerships Full time

    Position OverviewTom Hesser Dealerships is in search of a dedicated individual to assume the role of Service Advisor within our thriving automotive service department. The successful candidate will possess a strong background in customer service, outstanding communication abilities, and exceptional organizational skills. While previous experience as a...


  • Scranton, Pennsylvania, United States Tom Hesser Dealerships Full time

    Job OverviewTom Hesser Dealerships is on the lookout for a dedicated individual to take on the role of Service Advisor. This position is essential in our thriving automotive service center. The successful candidate will possess a strong background in customer service, outstanding communication abilities, and exceptional organizational skills. While previous...


  • Scranton, Pennsylvania, United States Tom Hesser Dealerships Full time

    Position OverviewTom Hesser Dealerships is on the lookout for a dedicated individual to take on the role of Service Advisor. This position is crucial in our thriving automotive service department. The ideal candidate should possess a strong background in customer service, exceptional communication abilities, and outstanding organizational skills. While prior...

  • Service Technician

    4 months ago


    Scranton, United States Toyota Of Scranton Full time

    Job DescriptionJob Description Toyota of Scranton is growing!!!  We are now hiring dynamic, service-oriented individuals. Our employees enjoy a culture of respect and integrity, and we provide a rewarding, respectful and energizing environment. It is an inclusive culture based on trust, integrity, humility, and passion. Our employees are creative,...


  • Scranton, Pennsylvania, United States Toyota Of Scranton Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our Service Team at Toyota of Scranton. As a Service Support Associate, you will play a vital role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesCustomer Welcome and ReceptionWelcome and greet customers upon arrival, beginning the...

  • Service Support Staff

    4 months ago


    Scranton, United States Toyota Of Scranton Full time

    Job DescriptionJob DescriptionDo you like to make people smile? If so, keep reading…Toyota of Scranton is growing!!!  We are now hiring dynamic, service-oriented individuals, looking to grow within our Company. Our employees enjoy a culture of respect and integrity, and we provide a rewarding, respectful and energizing environment. It is an...


  • Scranton, United States Northwestern Mutual Full time

    Job descriptionFinancial Planning Associate – Insurance & PlanningThis role works within the Financial Planning Department team to help financial advisors deliver financial security to clients through a comprehensive planning process that integrates risk and investment products. It is focused on helping financial advisors increase productivity and...


  • Scranton, United States Northwestern Mutual Full time

    Job descriptionFinancial Planning Associate – Insurance & PlanningThis role works within the Financial Planning Department team to help financial advisors deliver financial security to clients through a comprehensive planning process that integrates risk and investment products. It is focused on helping financial advisors increase productivity and...


  • Scranton, Pennsylvania, United States Northwestern Mutual Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Financial Planning Associate to join our team at Northwestern Mutual. As a key member of our Financial Planning Department, you will play a critical role in helping financial advisors deliver financial security to clients through a comprehensive planning process.Key ResponsibilitiesAssist in...


  • Scranton, Pennsylvania, United States Northwestern Mutual Full time

    Job OverviewFinancial Planning Specialist – Insurance & StrategyThis position is integral to the Financial Planning Department, assisting financial advisors in providing clients with financial stability through a thorough planning approach that incorporates risk management and investment solutions. The focus is on enhancing the productivity and...


  • Scranton, Pennsylvania, United States Northwestern Mutual Full time

    Job OverviewFinancial Planning Specialist – Insurance & StrategyThis position is integral to the Financial Planning Department, assisting financial advisors in providing clients with comprehensive financial security through a meticulous planning process that incorporates both risk management and investment strategies. The focus is on enhancing the...

  • Tax Consultant

    1 week ago


    Scranton, Pennsylvania, United States Stellar Enterprises Full time

    About Stellar EnterprisesWe are a leading auditing and tax consulting firm with a strong presence in Munich and beyond. Our team of experts serves a diverse range of clients, from large corporations to medium-sized businesses and institutions, providing tailored support in tax consulting, auditing, business consulting, and legal advice.Our ApproachWe...


  • Scranton, Pennsylvania, United States Hunter Truck Full time

    About the RoleHunter Truck is seeking a skilled Diesel Mechanic Technician to join our team. As a Diesel Mechanic Technician, you will be responsible for performing advanced maintenance and repairs on heavy-duty trucks.Key ResponsibilitiesPerform unsupervised advanced maintenance and repairs on all truck systemsDiagnose and repair complex issues with diesel...


  • Scranton, Pennsylvania, United States Hunter Truck Full time

    About the RoleHunter Truck is seeking a skilled Diesel Mechanic Technician to join our team. As a Diesel Mechanic Technician, you will be responsible for performing advanced maintenance and repairs on heavy-duty trucks.Key ResponsibilitiesPerform unsupervised advanced maintenance and repairs on all truck systemsDiagnose and repair complex issues with diesel...

  • Financial Planner

    3 weeks ago


    Scranton, Pennsylvania, United States MassMutual Eastern PA Full time

    Job OverviewWe are seeking a highly skilled and motivated Financial Planner to join our team at MassMutual of Eastern PA. As a Financial Planner, you will be responsible for creating personalized financial plans for clients to help them achieve their long-term financial goals.Key Responsibilities:Develop and implement comprehensive financial plans tailored...

  • Tax Consultant

    2 weeks ago


    Scranton, Pennsylvania, United States Stellar Enterprises Full time

    About Stellar EnterprisesWe are a leading auditing and tax consulting firm with a strong presence in the national and international markets. With a team of over 200 experts, we provide a wide range of services to large and medium-sized companies and institutions, including tax consulting, auditing, business consulting, and legal advice.Our ApproachWe focus...


  • Scranton, Pennsylvania, United States General Dynamics Full time

    Job SummaryWe are seeking a skilled Mechanical Assembler to join our sub assembly department at General Dynamics Land Systems. As a Mechanical Assembler, you will play a critical role in the production of tracked and wheeled military equipment, specifically the Abrams Main Battle Tank and the Stryker Family of Wheeled Combat Vehicles.Key...

  • Mechanical Assembler

    2 weeks ago


    Scranton, Pennsylvania, United States General Dynamics Full time

    Job SummaryWe are seeking a skilled Mechanical Assembler to join our sub assembly department at General Dynamics Land Systems. As a Mechanical Assembler, you will play a critical role in the production of tracked and wheeled military equipment, specifically the Abrams Main Battle Tank and the Stryker Family of Wheeled Combat Vehicles.Key...