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Customer Service

3 months ago

Bloomfield, United States Curt Smith - State Farm Agency Full time
Job DescriptionJob Description

Curt Smith - State Farm Agency, located in Bloomfield, CT is currently looking for a talented, caring, professional to join our team as a Customer Service / Sales Representative. This is a position focused on Customer Service and Sales for a well-established State Farm Agent.


If you have a talent for customer care and understand the needs and motivations of people, we want you on our team As our Customer Service Representative, you’ll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.


Responsibilities include but not limited to:

  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. 


Benefits:

  • Base pay (based on experience)
  • Monthly and Annual bonuses
  • Paid time off

  • Medical coverage allowance

  • SIMPLE IRA match
  • Outstanding preparation if you aspire to be a State Farm agent in the future.


License Requirements:

  • Property & Casualty license (required prior to start date).
  • Life & Health license (must be able to obtain).


 Requirements:

  • Sales and/or Customer Service experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Ability to work in a team environment
  • Ability to assess customer needs and conduct effective interviews
  • Ability to effectively relate to a customer


This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

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