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Branch Manager
1 month ago
The Branch Manager oversees the daily operations of a bank branch, ensuring the delivery of exceptional customer service, achievement of sales goals, and compliance with regulatory standards. This role involves leading a team, managing financial products and services, and developing strategies to grow the branch's client base and profitability.
Responsibilities- Supervise and mentor branch staff, providing guidance and support to ensure excellent customer service and professional development.
- Develop and implement strategies to achieve branch sales targets and grow the client base.
- Oversee daily branch operations, including cash management, customer transactions, and security protocols.
- Foster strong relationships with clients, resolving issues and providing solutions tailored to their financial needs.
- Ensure the branch operates in accordance with all banking regulations and company policies; prepare and present regular performance reports.
- Bachelor's degree in Finance, Business Administration, or a related field. MBA is a plus.
- Minimum 5 years of experience in banking, with at least 2 years in a leadership role.
- : Strong leadership, communication, and problem-solving skills; proficiency in banking systems and financial analysis.
- Relevant banking and financial certifications preferred.
- Customer-focused, results-driven, and capable of managing multiple priorities in a dynamic environment.
