Intern - Process Support
3 months ago
Responsibilities:
- Validate credit bureau and consumer disputes in a timely manner
- Handling bankruptcy documents and deceased verification
- Handle and resolve high risk consumer complaints in a timely manner
- Create and manage accounts in the system
- Complete daily requests from the collection floor, outsource companies, and management
- Track authorizations and correspondence with clients
- Assists with data entry from various departments
- Establish, develop, maintain, and update Salesforce
- Organize and prioritize large volumes of information and calls
Qualifications:
- High school diploma or equivalent experience required
- Experienced in Microsoft Office applications
- Detail-oriented
- Ability to work independently and in a team environment
- Strong multi-tasking abilities
- Developed time management skills
- Excellent customer service and communication skills
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