Bilingual Intake Specialist

4 weeks ago

Austin, United States Zinda Law Group, PLLC Full time
Job DescriptionJob DescriptionSalary:

Zinda Law Group, a rapidly growing, elite personal injury law firm, is looking for an Intake Specialist to join our growing team Our Intake Specialists conduct fact-finding interviews with prospective clients to determine if the potential case falls within the scope of our practice areas. If you're outgoing, great on the phone, and take pride in helping people, this is the job for you

 

At ZLG, we pride ourselves on our skills, compassion, and commitment to helping those in need. Around here, we do things differently; we are innovative and use cutting edge technology. This year our firm was recognized by the Austin Business Journal as one of the 50 Fastest Growing Companies in Central Texas.

 

This is a permanent, full-time, remote position.  Only candidates from TX, AZ, NM, CO, and FL will be considered. 

The hours for this role are Tuesday-Saturday 8:30am-5:30pm CST. 

 

This is a great opportunity for recent college graduates or customer service-oriented professionals looking to gain experience in the legal industry.

 

Our core principles are:

  1. Excellence Always;
  2. Only the Best;
  3. Failure is Not an Option;
  4. We Outwork Our Opponents;
  5. We All Take Out the Trash;
  6. Run the Firm Like a Business.

 

Responsibilities:

  • Monitor all inbound marketing lead sources and follow up with potential clients;
  • Handle incoming phone calls from prospective clients;
  • Collect appropriate information and provide concise fact summaries, both written and verbal;
  • Collaborate with attorneys at every level of the Firm to discuss case summaries;
  • Input and track appropriate data into CRM system;
  • Sign up new clients and handle all new case documentation.

 

Qualifications:

  • College degree preferred;
  • Bilingual in Spanish;
  • Sales experience preferred;
  • Capable of working in a fast paced environment;
  • Excellent communication skills, both written and verbal;
  • Outgoing and looking forward to working as part of a team;
  • Ability to maintain confidentiality;
  • Strong multi-tasking skills;
  • Proficient in Microsoft Office;
  • Reliable internet connection;
  • Previous work in a law firm a plus.

 

Compensation & Benefits:

  • $20-21 an hour;
  • Paid time off (20 days) and 10 paid holidays;
  • IRA plan with company contribution match (up to 3% match);
  • Medical, vision, and dental insurance (90% of Medical covered by the firm);
  • Opportunities for ongoing training and mentoring by our outstanding team;
  • Opportunities to advance and grow within the firm.

 

Company Comradery:  Weekly Bonus Award, Team Building, Charity Drives, Team Lunches, and an Annual Holiday Party in Austin, TX.


To apply, please submit your resume and cover letter.


We will be accepting applications on an ongoing basis until a candidate is selected for the position.


Zinda Law Group is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected status as required by applicable law.

 

By submitting this application, I understand Zinda Law Group may use review publicly available information about me in order to assess my suitability for employment.


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