![Texas Department of Aging & Disability Services](https://media.trabajo.org/img/noimg.jpg)
SWI Intake Specialist
1 month ago
THIS POSITION OFFERS TELEWORK OPPORTUNITIES AND CAN BE FILLED ANYWHERE WITHIN THE STATE OF TEXAS.
The position answers calls placed to Protective Services Statewide Intake (SWI) for reporting abuse/neglect of children; and abuse, neglect, or exploitation to persons 65 years and older or adults with disabilities. In addition to answering calls, the position reviews faxes, mail and Internet information received by SWI. The position assesses intakes for determination of priority, allegation type, and handling. The position must be able to provide adequate 24-hour coverage, including holidays and must be able to work a flexible schedule as needed. The position interacts routinely with Texas Department of Family and Protective Services staff, representatives from various organizations, and the general public
A Statewide Intake Specialist- .
WHY WORK FOR DFPS?
The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12, workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas.
DFPS is not only a qualifying organization for the Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making qualifying monthly payments, but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, a lifetime monthly retirement annuity as well as Texa$aver (k) and Programs under the Employees Retirement System of Texas. An additional benefit you will receive is 12 days of paid annual leave, 12 sick days, and the potential to earn up to four days of administrative leave each year. Your annual paid leave accrual increases as your tenure increases.
HELP US MAKE A DIFFERENCE:
To explore more of what Statewide Intake Specialists do, click here.
For a realistic job preview for this position and about the agency, please click here.
You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you.
Essential Job Functions:
•Assesses severity of the circumstances according to department policies and procedures and assigns a priority classification to all reports.
•Assesses intake reports for determination of priority, allegation type, and handling.
•Provides assistance to unit supervisor and unit staff in interpreting policy, training new workers, completing unit reports, responding to client complaints, and acting in the supervisor’s absence.
•Obtains and documents detailed information from callers and correspondence concerning the alleged abuse or neglect of children and abuse, neglect or exploitation to persons 65 years and older or adults with disabilities.
•Provides policy information to the public and other information and referral services.
•Relays reports of abuse or neglect to appropriate protective services field staff or outside agency.
•Documents all Information & Referral calls and correspondence received.
•Performs other duties as assigned and required to maintain unit operations.
•Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
•Attends work regularly in accordance with agency leave policy.
Knowledge Skills Abilities:
•Knowledge of Texas laws relating to abuse/neglect of children and abuse/neglect/exploitation of elderly and disabled adults.
•Knowledge of normal child development, the aging process, and family dynamics.
•Skill in interviewing, and in the use of a computer and applicable software.
•Ability to elicit information relative to the determination of the likelihood of abuse/neglect/exploitation.
•Ability to empathize with and provide encouragement to clients and their families.
•Ability to type information into an automated system while conversing with callers over the phone.
-
SWI Supervisor I
3 months ago
Austin, United States Texas Department of Aging & Disability Services Full timeJob Description: SWI Supervisor I or II Performs highly complex (senior-level) consultative services, technical assistance, and supervisory work. Work involves planning, developing, and implementing an agency program and providing consultative services and technical assistance to program staff, governmental agencies, community organizations, or the...
-
Intake Specialist
4 weeks ago
Austin, Texas, United States Integral Care Full timeJob Number: Job Summary: Intake specialists are Qualified Mental Health Professionals (QMHP) who provide services to individuals diagnosed with severe mental illnesses who may also have co-occurringsubstance use disorders and/or chronic health conditions. Intake specialists complete a variety of clinical assessments with clients to determine eligibility of...
-
Bilingual Intake Specialist
3 weeks ago
Austin, United States Zinda Law Group PLLC Full timeZinda Law Group, a rapidly growing, elite personal injury law firm, is looking for an Intake Specialist to join our growing team! Our Intake Specialists conduct fact-finding interviews with prospective clients to determine if the potential case falls within the scope of our practice areas. If you're outg About the company The Denver personal injury attorneys...
-
Intake Specialist
4 weeks ago
Austin, United States Integral Care Full timeJob Number: 24-11812 Job Summary: Intake specialists are Qualified Mental Health Professionals (QMHP) who provide services to individuals diagnosed with severe mental illnesses who may also have co-occurringsubstance use disorders and/or chronic health conditions. Intake specialists complete a variety of clinical assessments with clients to determine...
-
Intake Specialist
2 months ago
Austin, United States Catholic Charities of Central Texas Full timeJOB SUMMARY The Intake Specialist will assist in the day-to-day operations of a Catholic Charities of Central Texas' Refugee Support Services. The position is responsible for the telephone intake and eligibility screening of potential clients for the Refugee Support Services (RSS) Grant. MINISTERIAL CHARACTERCatholic Charities is a religious organization...
-
Client Intake Specialist
5 days ago
Austin, Texas, United States Archer Systems, LLC Full timeAbout Archer Systems, LLCArcher Systems, LLC is a leading provider of technology-enabled legal services, specializing in pre-settlement and post-settlement administration services for various types of legal cases. Their primary focus is on helping claimants access their settlement proceeds efficiently and quickly through innovative technology and top-tier...
-
Intake Sales Specialist
1 week ago
Austin, United States The Matian Firm, APC Full timeOur Austin office is looking to hire an experienced Sr. Client Intake Specialist with Immigration experience and a desire to grow within the legal industry. A Intake Specialist is the first point of contact with prospective clients. They are responsible for screening leads and obtaining case details that allow the firm to determine if a case should be...
-
Intake Specialist
3 months ago
Austin, United States Catholic Charities of Central Texas Full timeJOB SUMMARY The Intake Specialist will assist in the day-to-day operations of a Catholic Charities of Central Texas' Refugee Support Services. The position is responsible for the telephone intake and eligibility screening of potential clients for the Refugee Support Services (RSS) Grant. MINISTERIAL CHARACTER Catholic Charities is a religious organization...
-
Intake Specialist
3 months ago
Austin, United States Catholic Charities of Central Texas Full timeJob DescriptionJob DescriptionJOB SUMMARY The Intake Specialist will assist in the day-to-day operations of a Catholic Charities of Central Texas' Refugee Support Services. The position is responsible for the telephone intake and eligibility screening of potential clients for the Refugee Support Services (RSS) Grant. MINISTERIAL CHARACTERCatholic...
-
Intake Sales Specialist
2 weeks ago
Austin, United States The Matian Firm, APC Full timeJob DescriptionJob DescriptionOur Austin office is looking to hire an experienced Sr. Client Intake Specialist with Immigration experience and a desire to grow within the legal industry. A Intake Specialist is the first point of contact with prospective clients. They are responsible for screening leads and obtaining case details that allow the firm to...
-
Intake Sales Specialist
1 week ago
Austin, United States The Matian Firm, APC Full timeOur Austin office is looking to hire an experienced Sr. Client Intake Specialist with Immigration experience and a desire to grow within the legal industry. A Intake Specialist is the first point of contact with prospective clients. They are responsible for screening leads and obtaining case details that allow the firm to determine if a case should be...
-
Client Intake Specialist
1 month ago
Austin, United States Archer Systems, LLC Full timeThis position reports to the Manager of Project Onboarding. The Client Intake Specialist is responsible for successfully onboarding new clients and mass tort projects across all ARCHER service lines. The Client Intake Specialist will work closely with ARCHER’s clients, remote sales team, and operations teams in Austin, Houston, and Dallas, to ensure that...
-
Client Intake Specialist
2 months ago
Austin, United States Archer Systems, LLC Full timePOSITION SUMMARYThis position reports to the Manager of Project Onboarding. The Client Intake Specialist is responsible for successfully onboarding new clients and mass tort projects across all ARCHER service lines. The Client Intake Specialist will work closely with ARCHER's clients, remote sales team, and operations teams in Austin, Houston, and Dallas, to...
-
Intake Sales Specialist
1 month ago
Austin, United States Matian Firm Full timeOur Austin office is looking to hire an experienced Sr. Client Intake Specialist - Immigration experience with a desire to grow within the legal industry. The Intake Specialist will be the first point of contact with prospective clients, will screen leads, and will be responsible for obtaining case details that will allow the firm to determine if a case...
-
Bilingual Intake Specialist
4 weeks ago
Austin, United States Zinda Law Group, PLLC Full timeJob DescriptionJob DescriptionSalary: Zinda Law Group, a rapidly growing, elite personal injury law firm, is looking for an Intake Specialist to join our growing team! Our Intake Specialists conduct fact-finding interviews with prospective clients to determine if the potential case falls within the scope of our practice areas. If you're outgoing, great...
-
Bilingual Intake Specialist
3 weeks ago
Austin, United States Zinda Law Group, PLLC Full timeJob DescriptionJob DescriptionSalary: Zinda Law Group, a rapidly growing, elite personal injury law firm, is looking for an Intake Specialist to join our growing team! Our Intake Specialists conduct fact-finding interviews with prospective clients to determine if the potential case falls within the scope of our practice areas. If you're outgoing, great...
-
Bilingual Intake Specialist
3 weeks ago
Austin, United States Zinda Law Group, PLLC Full timeJob DescriptionJob DescriptionSalary: Zinda Law Group, a rapidly growing, elite personal injury law firm, is looking for an Intake Specialist to join our growing team! Our Intake Specialists conduct fact-finding interviews with prospective clients to determine if the potential case falls within the scope of our practice areas. If you're outgoing, great...
-
Client Intake Coordinator
1 week ago
Austin, Texas, United States TEXAS LEGAL SERVICES CENTER Full timeJob OverviewPosition Summary:The Texas Legal Services Center (TLSC) is seeking a dedicated Intake Specialist to join our Support Team. This role is crucial in providing administrative assistance across the organization, particularly for client-focused programs. The Intake Specialist will handle intake responsibilities, including responding to inquiries via...
-
Intake Sales Specialist
3 months ago
Austin, United States The Matian Firm, APC Full timeJob DescriptionJob DescriptionOur Austin office is looking to hire an experienced Sr. Client Intake Specialist - Immigration experience with a desire to grow within the legal industry. The Intake Specialist will be the first point of contact with prospective clients, will screen leads, and will be responsible for obtaining case details that will allow the...
-
Client Intake Specialist
3 months ago
Austin, United States Archer Systems, LLC Full timePOSITION SUMMARY This position reports to the Manager of Project Onboarding. The Client Intake Specialist is responsible for successfully onboarding new clients and mass tort projects across all ARCHER service lines. The Client Intake Specialist will work closely with ARCHER's clients, remote sales team, and operations teams in Austin, Houston, and Dallas,...