Spanish Bilingual Medical Administrative Assistant/Patient Services

1 month ago

Knoxville, United States University Physicians Association Full time
Job DescriptionJob DescriptionDescription:

A busy non-profit primary care and dental clinic is seeking a part time bilingual front desk assistant to support patient services. Approximately 3-4 days per week, benefits available if desired. Room for growth with both hours and responsibilities. We are a mission driven health care clinic working with underserved populations. Prior job experience must include demonstrated interpersonal skills, good communication skills, a commitment to service and helping others.


Responsibilities include:

· Greet patients

· Schedule appointments

· Answer phones

· Assist with general patient flow at the front desk and throughout clinic

· Update medical records

· Learn Electronic Medical Record’s system for medical and dental to schedule patients and maintain medical records

· Comply with all HIPPA laws and follow internal PHI policy and procedure

· Learn provider schedules and scope of practice for proper scheduling

· Checking patients in and out

· Assist with heavy phone volume

· Help reconcile with other staff end of day patient visit data

· Attention to detail

· Send patient referrals and records, in timely manner

· Be a good communicator

· Remain patient and service focused

· Communicate regularly with Front Desk Manager and Executive Director as needed

· Attend monthly staff meetings

· Willing to occasionally work outreach events at health fairs or special events held at clinics or community centers

· Needs to have basic working knowledge of Microsoft office, and at a minimum basic computer experience.

Requirements:


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