New Goods Warehouse Supervisor

2 months ago

Austin, United States Goodwill Industries of Central Texas Full time
Job DescriptionJob Description

The New Goods Supervisor is responsible for supervising daily operations of the New Goods Warehouse. This includes warehouse production, internal customer service, vendor management, inventory control, receiving product, and shipments to retail locations. The New Goods supervisor executes processes to ensure efficiency and maximization as well as creates best practices for inventory control and is responsible for supervising their direct reports. The New Goods Supervisor will hold each accountable by setting specific performance expectations, providing necessary training, personally following up, and giving consistent and candid feedback.

Role and Responsibilities

  • Supervise New Goods Warehouse operations including receiving product, inventory, and allocations.
  • Supervises receipt of new product, inventory, and documentation.
  • Ensures accuracy in inventory and allocation of product, including necessary documentation.
  • Communicates with Procurement Coordinator on warehouse stock and anticipated needs for future order fulfillment.
  • Collaborates with Transportation Leadership to schedule shipments from New Goods Warehouse to Retail stores.
  • Ensures UPCs are accurately labeled, identified, and entered into system prior to distribution to Retail stores.
  • Ensures store order fulfillment and confirmations are tracked and entered into system.
  • Supervises New Goods staff in line with budgeted payroll and Goodwill policies.
  • Ensures all policies and procedures for accounting, inventory, and reporting are followed within New Goods department.
  • Maintain effective email, phone, and face to face communication with all internal departments.
  • Use feedback to adjust processes to enable a smooth Retail process from receipt to sale to inventory count process.
  • Maintain a safe, clean, organized, and professional facility always.
  • Comply with safety and security practices including reporting safety hazards and injuries.
  • Other duties as assigned.

Supervisory Responsibility

This position has supervisory responsibilities over the New Goods Merchandise Processors.

Required Skills & Qualifications

  • Must be able to understand work instructions in English.
  • Exhibit respect for diversity of thought and have experience to advance it in teams/organization.
  • Minimum 1-year experience in logistics, inventory control, order fulfillment, or similar field with supervisory responsibilities.
  • Must have a valid Texas Driver’s License.
  • Must have excellent communication and computer skills.
  • Must have excellent analytical, creative, and flexible problem-solving and decision-making skills.

Physical Requirements

  • Must be able to lift up to 50 pounds at times.
  • Prolonged periods of sitting at a desk and working on a computer.
  • While performing the duties of this job, the employee is frequently required to walk; balance; stoop, kneel, crouch, and talk or hear.
  • The ability to cope with and tolerate moderate levels of stress is also a necessity. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
  • Ability to use hands and fingers to operate a telephone and keyboard.
  • While performing the duties of this job, the employee is frequently exposed to airborne particles.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Post offer background check is required to ensure applicant meets all eligibility requirements for the assigned customer/location. Alternative work locations may be offered as appropriate.



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