Immigration Detention Case Manager

2 months ago

Ann Arbor, United States ISN Corporation Full time
Job DescriptionJob DescriptionCompany Description

Headquartered in Bethesda, Maryland, ISN Corporation is a nationwide provider of specialized professional services to Federal government agencies. ISN's portfolio includes work with over 100 Federal agencies.

ISN Corporation has been awarded a place in the Washington Business Journal's list of the 50 Fastest Growing Government Contractors. ISN is was also on the Business Inc. Magazine's 5000 List of Fastest Growing Private Companies for two years.

ISN Corporation offers many competitive benefits to its employees, including:

  • Major medical insurance with prescription coverage
  • Dental plan
  • Flexible spending
  • Short-term and long-term disability benefits at no cost to employees
  • Basic life insurance at no cost to employees
  • Retirement Plan
  • Paid leave with accrual beginning at Date of Hire

We are looking for an energetic, self-starting, organized, detail-oriented candidate with the ability to multitask in a fast-paced environment to join our team.

Headquartered in Bethesda, Maryland, ISN Corporation is a nationwide provider of specialized professional services to Federal government agencies. ISN's portfolio includes work with over 100 Federal agencies.

ISN Corporation has been awarded a place in the Washington Business Journal's list of the 50 Fastest Growing Government Contractors. ISN is was also on the Business Inc. Magazine's 5000 List of Fastest Growing Private Companies for two years.

ISN Corporation offers many competitive benefits to its employees, including:

  • Major medical insurance with prescription coverage
  • Dental plan
  • Flexible spending
  • Short-term and long-term disability benefits at no cost to employees
  • Basic life insurance at no cost to employees
  • Retirement Plan
  • Paid leave with accrual beginning at Date of Hire

We are looking for an energetic, self-starting, organized, detail-oriented candidate with the ability to multitask in a fast-paced environment to join our team.

Job Description

This position is for a Department of Homeland Security (DHS), Office of the Immigration Detention Ombudsman (OIDO), Case Management Division contract. OIDO is responsible for independently and impartially resolving complaints received from and on behalf of aliens in immigration detention and for providing oversight of immigration detention facilities within the purview of DHS.

The IDCM is responsible for conducting frequent site visits at immigration detention facilities, in teams with other federal and contract personnel, within a specified region and district. Additionally, IDCM’s are responsible for identifying, analyzing, and seeking to resolve complaints related to the conditions of immigration detention.  Each IDCM will report to the Supervisory Immigration Detention Case Manager.

OIDO Case Intake

  • Act as a representative of OIDO, providing explanation of the work and background of the office to detainees and ICE/CBP staff during on-site detention visits.
  • Hold case intake sessions where detainees may have one-on-one interviews and file formal case inquiries to OIDO.
  • Identify, analyze, and seek to resolve complaints related to the conditions of immigration detention.
  • Input cases into proprietary OIDO case management system and triage as needed.
  • Resolve cases on-sight if appropriate / applicable.
  • Conduct post-site visit research and review of cases to resolve and/or refer cases as needed.

 

Qualifications

Experience:

  • At least two years of related experience (e.g., experience providing services to victims, experience working with immigrants or foreign-born individuals) and have knowledge of program objectives, policies, procedures, and requirements conducting a case management program at a local level.
  • Experience working in or with victims or individuals in a confinement setting.
  • At least two years of experience providing services to vulnerable populations. 
  • Experience with and an understanding of situations that contribute to family stress, problems, and crisis situations.

Qualifications:

  • Ability to approach the work in an objective and impartial manner and be able to perform the duties in a fast-paced environment.
  • Strong oral and written communication skills as well as critical thinking skills
  • Ability to create and manage projects and possess excellent interpersonal skills
  • Cultural competency, integrity, and honesty
  • Experience in a detention/correctional setting is preferred, but not required

 

  • Must be a U.S. citizen
  • Bachelor’s degree in social work, Latin American Studies, Liberal Arts, or an equivalent degree issued by an institution or program accredited by an entity recognized by the U.S. Department of Education.  
  • In accordance with Chief Information Office requirements and provisions, any contractor employees accessing Department IT systems or processing DHS sensitive data via an IT system will require an Electronic Questionnaire for Investigation Processing (e-QIP) in the Office of Personnel Management (OPM) automated online system so as to be issued/provisioned a Personal Identity Verification (PIV) card. 
  • Workday travel and/or overnight travel may be required to oversee site visit operations at detention facilities for approximately 80% of the time. During such travel, the position requires the performance of duties in what may be a stressful and austere environment without physical limitations. Must be capable of standing on hard services (cement floors) for long periods of time.

Human Resources Management and Services, Office of the Chief Human Capital Officer, Department of Homeland Security/HQ (HRSO) must render an Initial 

  • As per CDC guidelines – candidates must provide proof of a negative TB skin test, as well immunization from the following diseases: Hepatitis B, MMR, Varicella, and Influenza.
  • Fluency in English, preferred fluency in Spanish or Portuguese.
  • Familiarity engaging with underserved and/or diverse communities, and the ability to coordinate such engagement efforts for the purpose of learning of issues or concerns and then seeking appropriate solutions.
  • Knowledge of the case management process to commensurate with training and education
  • Ability to maintain an objective and impartial approach to site visits and review of case inquiries.
  • Ability to work in a multi-cultural and multi-lingual environment if not fluent in a language the detainee understands. Ability to utilize telephonic interpreter/translation services to complete.
  • Ability to adapt to sudden changes in schedules and flexibility in work requirements.


Additional Information

ISN Corporation is an Equal Opportunity Employer

ISN Corporation is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, disability status, marital status, genetic information, or any other characteristic protected by law.


ISN Corporation is a Drug-Free Workplace. Candidates are required to pass a pre-employment background investigation before beginning employment.

  • Immigration Legal Assistant Fluent in Spanish

    1 week ago

    Ann Arbor, United States Immigration Law PLLC Full time $17 - $25

    Job DescriptionJob DescriptionImmigration Legal Assistant Fluent in SpanishWe are looking for an immigration legal assistant to join our legal team. The Immigration legal assistant will support our attorneys in preparing and filing immigration-related documents and managing client cases. The ideal candidate will have strong attention to detail, excellent...

  • Senior Immigration Paralegal Position

    1 week ago

    Ann Arbor, Michigan, United States Immigration Law PLLC Full time

    Job DescriptionWe are seeking a highly skilled and experienced Immigration Paralegal to join our team at Immigration Law PLLC. The ideal candidate will have a strong background in immigration law and be fluent in Spanish.Key Responsibilities:Assist attorneys with preparing and filing immigration-related documents, including petitions, applications, and...

  • Senior Immigration Paralegal Position

    1 week ago

    Ann Arbor, Michigan, United States Immigration Law PLLC Full time

    Job DescriptionWe are seeking a highly skilled and experienced Immigration Paralegal to join our team at Immigration Law PLLC. The ideal candidate will have a strong background in immigration law and be fluent in Spanish.Key Responsibilities:Assist attorneys with preparing and filing immigration-related documents, including petitions, applications, and...

  • Immigration Legal Assistant Fluent in Spanish

    1 month ago

    Ann Arbor, United States Immigration Law PLLC Full time

    Job DescriptionJob DescriptionThe Opportunity:Are you passionate about immigration law and fluent in Spanish? We are currently seeking an Immigration Legal Assistant on behalf of Immigration Law PLLC, a prestigious law firm dedicated to the American Dream, located at 2500 Packard, Suite 109, Ann Arbor, MI 48104.Why Join Us?Exceptional Compensation:...

  • Bilingual Immigration Paralegal with Spanish Proficiency

    2 weeks ago

    Ann Arbor, Michigan, United States Immigration Law PLLC Full time

    Position OverviewJoin Our Team:Are you passionate about immigration law and possess fluency in Spanish? We are seeking a Bilingual Immigration Paralegal to support our esteemed firm, Immigration Law PLLC, committed to assisting individuals in achieving their American Dream.What We Offer:Competitive Salary: Earn between $50,000 and $75,000, based on your...

  • Immigration Legal Assistant Fluent in Spanish

    2 weeks ago

    Ann Arbor, United States Immigration Law PLLC Full time $50,000 - $75,000

    Job DescriptionJob DescriptionBenefits:401(k)Competitive salaryDental insuranceOpportunity for advancementPaid time offParental leaveRelocation bonusSigning bonusTraining & developmentVision insuranceThe Opportunity:Are you passionate about immigration law and fluent in Spanish? We are currently seeking an Immigration Legal Assistant on behalf of Immigration...

  • Immigration Legal Assistant Fluent in Spanish

    1 month ago

    Ann Arbor, United States Immigration Law PLLC Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceCompetitive salaryDental insuranceHealth insuranceOpportunity for advancementPaid time offParental leaveRelocation bonusSigning bonusTraining & developmentVision insuranceThe Opportunity:Are you passionate about immigration law and fluent in Spanish? We are currently seeking an...

  • Immigration Case Manager/Writer

    3 months ago

    Ann Arbor, United States Ellis Porter Full time

    Job DescriptionJob DescriptionSalary: $50,000 annuallyEllis Porter PLC is an immigration law firm seeking an Immigration Case Manager/Writer (Remote or in-person). In this position, you will be responsible for helping attorneys to draft professional documents and assisting senior paralegals and attorneys with immigration related issues in an employment-based...

  • Immigration Attorney

    2 weeks ago

    Ann Arbor, United States Ellis Porter Full time

    Job DescriptionJob DescriptionSalary: $100k+ (based on experience)At Ellis Porter, our goal is to improve the immigration experience for employers and individuals so they can thrive in a smaller world. To do this, we've built a team of dedicated immigration professionals (we call them Porters) who believe passionately in the economic and cultural...

  • Case Manager

    2 months ago

    Ann Arbor, United States Muth Law, PC Full time

    Job Title: Case ManagerDepartment: Legal ServicesReports To: Senior Partner / Managing Attorney / ParalegalPosition Summary: Dynamic fast growing personal injury law firm in Ann Arbor is searching for a new case manager. The Case Manager will be responsible for managing the day-to-day operations of personal injury cases pre-litigation. This includes...

  • Case Manager

    2 months ago

    Ann Arbor, United States Muth Law, PC Full time

    Job Title: Case ManagerDepartment: Legal ServicesReports To: Senior Partner / Managing Attorney / ParalegalPosition Summary: Dynamic fast growing personal injury law firm in Ann Arbor is searching for a new case manager. The Case Manager will be responsible for managing the day-to-day operations of personal injury cases pre-litigation. This includes...

  • Case Manager

    5 days ago

    Ann Arbor, Michigan, United States Domino's Corporate Full time

    Job SummaryWe are seeking a highly skilled and compassionate Case Manager to join our team at Domino's Corporate. As a key member of our organization, you will be responsible for providing exceptional support to our employees in times of need.Key ResponsibilitiesCase Management: Field incoming requests for assistance from Domino's team members, collecting...

  • Case Manager

    4 months ago

    Ann Arbor, United States Domino's Corporate Full time

    Job DescriptionJob DescriptionCompany DescriptionThe Domino’s Partners Foundation is a separate non-profit organization affiliated with and supported by Domino’s Pizza team members. The Foundation’s mission is to provide financial assistance to team members experiencing a hardship or crisis.Job Description Field incoming requests for assistance from...

  • Case Manager

    3 weeks ago

    Ann Arbor, United States Domino's Full time

    The Domino’s Partners Foundation is a separate non-profit organization affiliated with and supported by Domino’s Pizza team members. The Foundation’s mission is to provide financial assistance to team members experiencing a hardship or crisis.Job Description Field incoming requests for assistance from Domino’s Pizza team members Collect details of...

  • Case Manager

    2 weeks ago

    Ann Arbor, United States Domino's Corporate Full time

    Job DescriptionJob DescriptionCompany DescriptionThe Domino’s Partners Foundation is a separate non-profit organization affiliated with and supported by Domino’s Pizza team members. The Foundation’s mission is to provide financial assistance to team members experiencing a hardship or crisis.Job Description Field incoming requests for assistance from...

  • Administrative Assistant

    1 week ago

    Ann Arbor, Michigan, United States Immigration Law PLLC Full time

    Job DescriptionWe are seeking a highly skilled and organized Administrative Assistant to join our team at Immigration Law PLLC. As a Receptionist Fluent in Spanish, you will be responsible for providing exceptional customer service and administrative support to our clients and staff.Key Responsibilities:Greet and welcome clients in a professional manner,...

  • Client Services Coordinator

    2 weeks ago

    Ann Arbor, Michigan, United States Ellis Porter Full time

    Client Intake Specialist at Ellis PorterAre you passionate about delivering outstanding client support? At Ellis Porter, we focus on enhancing the immigration journey for both organizations and individuals. Our commitment lies in providing transparent guidance, innovative solutions, and attentive service with a personal touch. Become a part of our dedicated...

  • Crisis Stabilization Case Manager

    2 weeks ago

    Ann Arbor, United States Shelter Association of Washtenaw County Full time

    Job DescriptionJob DescriptionSAWC Crisis Stabilization Case Manager Position Description Reports to: Program Director and Housing Manager The Shelter Association of Washtenaw County is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without...

  • Crisis Stabilization Case Manager

    2 weeks ago

    Ann Arbor, United States Shelter Association of Washtenaw County Full time

    SAWC Crisis Stabilization Case Manager Position DescriptionReports to: Program Director and Housing ManagerThe Shelter Association of Washtenaw County is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion,...

  • Registered Nurse Case Manager

    4 days ago

    Ann Arbor, Michigan, United States Trinity Health Corporation Full time

    Job SummaryWe are seeking a highly skilled Registered Nurse Case Manager to join our team at Trinity Health Corporation. As a key member of our healthcare team, you will be responsible for coordinating patient care and ensuring seamless transitions from acute care to post-acute settings.Key ResponsibilitiesConduct thorough assessments of patient goals,...