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Client Service Representative

2 months ago

Dodge City, United States Account Recovery Specialists, Inc Full time
Job DescriptionJob DescriptionAccount Recovery Specialists, Inc. (“ARSI®”) is a Kansas-grown, family-owned organization headquartered in Wichita, KS. With offices in Wichita and Dodge City. With over 100 employees, we have been providing comprehensive accounts receivable management since 1992 and returning millions of dollars annually to our clients; local Kansas businesses. We have done so with compassion, integrity, and the significant use of technology, but most importantly, due to our outstanding team of dedicated professionals
ARSI® is accepting applications for a Client Services Representative within our Dodge City office location. We are looking for full-time team members to further our mission to deliver exceptional service and performance by responding immediately to our client's needs and viewing our organization as an extension of our client's business, and working with consumers to resolve account balances.
Responsibilities and qualifications for the position include, but are not limited to:
  • Provide outstanding customer service, answering client and consumer questions
  • Inbound and outbound calls with consumers to discuss their accounts, including negotiating payment plans
  • Analyze account information and answer consumer, client or internal questions
  • Maintain consumer accounts and follow up on insurance and third party liability
  • Knowledge of healthcare billing processes, including understanding of insurances is a huge plus
  • Phone Experience is required 
Responsibilities are subject to change at any given time at the discretion of Upper Management.

**The new hire class will begin on October 15th, 2024

Join a company that offers flexible scheduling, competitive pay, and excellent benefits, including but not limited to:
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • TeleHealth
  • Life and AD&D Insurance
  • Short and Long Term Disability Insurance
  • Employee Assistance Program (EAP)
  • 401(k) and Roth 401(k) (Including Company Match)
  • Professional and Career Development Benefits
  • Dependent Care Flex Spending Account (DCFSA)
  • Health Care Flex Spending Account (HCFSA)
  • HDHP Health Reimbursement Arrangement (HRA)
  • Vacation, Sick, & Personal Days
  • Paid Holidays
  • Medical, Maternity, and Paternity Leave
  • Tuition Reimbursement
  • Professional Development Program
  • Referral Program
  • Frequent Performance Reviews
  • Years of Service Awards
  • Extra Incentives Including Referral & Signing Bonuses
  • Much More

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