Current jobs related to Software Support - Fairmont - Current Opportunities

  • Software Developer

    1 month ago

    Fairmont, West Virginia, United States Electronic Warfare Associates Full time

    Job OpportunityEWA Government Systems Inc. is seeking a skilled Software Engineer to join our team in Fairmont, West Virginia.Key Responsibilities:Develop software solutions for electronic warfare systemsCollaborate with a multidisciplinary team to design and implement system specificationsContribute to test plan and procedure development, system testing,...

  • Software Development Specialist

    1 week ago

    Fairmont, Minnesota, United States Electronic Warfare Associates Full time

    We are seeking a highly skilled Software Development Specialist to join our team at EWA Government Systems Inc. in Fairmont, West Virginia. As a key member of our software development team, you will be responsible for designing, developing, and implementing software solutions for our military customers.Key qualifications include a Bachelor of Science degree...

  • SENIOR SOFTWARE ENGINEER

    3 weeks ago

    Fairmont, United States Healthcare Management Solutions LLC Full time

    Job DescriptionJob DescriptionSenior Software EngineerResponsible for designing, developing, and maintaining high-quality software solutions that meet the needs of the organization. This role involves collaborating with cross-functional teams, mentoring junior engineers, and contributing to the overall technical and security strategy of the organization....

  • Software Development Specialist

    2 weeks ago

    Fairmont, West Virginia, United States Electronic Warfare Associates Full time

    Job OverviewEWA Government Systems Inc. is seeking a skilled Software Engineer to join our team in Fairmont, West Virginia. As a key member of our core team, you will be responsible for developing and implementing computer-based products for our military customers.Key Responsibilities:Develop requirements and design specifications for software...

  • Software Development Specialist

    2 days ago

    Fairmont, West Virginia, United States Electronic Warfare Associates Full time

    Job DescriptionEWA Government Systems Inc. is seeking an experienced Software Engineer to join our core team in Fairmont, West Virginia. The selected candidate will work on developing and implementing computer-based products for our military customers.QualificationsBachelor of Science degree in Electrical Engineering, Computer Engineering, or Computer...

  • Junior Software Development Engineer

    4 days ago

    Fairmont, United States TMC Technologies Full time

    Job Description TMC Technologies is in search of a junior-Level Software Developer on the NOAA Cyber Security Center to provide operations and engineering support for a growing program. The Software Developer will participate in the modernization and transformation of the NOAA Cyber Security Centers (NCSC) Security Operations Centers (SOC) capabilities...

  • Junior Cybersecurity Software Developer

    2 days ago

    Fairmont, Minnesota, United States TMC Technologies Full time

    Job Title: Junior Cybersecurity Software DeveloperTMC Technologies is seeking a highly skilled Junior Cybersecurity Software Developer to join our team at the NOAA Cyber Security Center. As a key member of our team, you will be responsible for providing operations and engineering support for our growing program.The ideal candidate will have a strong...

  • IT Support Specialist

    7 days ago

    Fairmont, Minnesota, United States Human Services Of Faribault and Martin Counties Full time

    Job Summary:Human Services of Faribault and Martin Counties is seeking a skilled IT professional to join our team as an Information Technology Specialist. In this role, you will provide technical support to employees, develop and coordinate IT projects, and work collaboratively with our team to ensure the smooth operation of our systems.Key...

  • IT Support Specialist

    2 months ago

    Fairmont, West Virginia, United States AA2IT Full time

    Position Overview: We are seeking a dedicated Desktop Support Technician to provide exceptional technical assistance to our clients. Key Responsibilities: Address and resolve desktop-related issues for users both onsite and remotely.Assist in troubleshooting various systems, hardware, and software applications.Oversee the setup and management of meeting room...

  • Senior Software Deployment Technical Consultant

    3 days ago

    Fairmont, West Virginia, United States HPE Full time

    Job SummaryWe are seeking a highly skilled Senior Software Deployment Technical Consultant to join our team at Hewlett Packard Enterprise. As a key member of our team, you will be responsible for providing technical support and leadership in the creation and delivery of technology solutions designed to meet customers' business needs.Key...

  • Junior Cybersecurity Software Developer

    3 weeks ago

    Fairmont, Minnesota, United States TMC Technologies Full time

    Job DescriptionTMC Technologies is seeking a highly skilled Junior Software Development Engineer to join our team at the NOAA Cyber Security Center. As a key member of our team, you will play a critical role in the modernization and transformation of our Security Operations Centers (SOC) capabilities.The successful candidate will be responsible for...

  • Junior Cybersecurity Software Developer

    2 weeks ago

    Fairmont, Minnesota, United States TMC Technologies Full time

    Job DescriptionTMC Technologies is seeking a highly skilled Junior Software Development Engineer to join our team at the NOAA Cyber Security Center. As a key member of our team, you will play a critical role in the modernization and transformation of our Security Operations Centers (SOC) capabilities.The successful candidate will be responsible for...

  • Desktop Support Specialist

    1 month ago

    Fairmont, Minnesota, United States AA2IT Full time

    Job SummaryWe are seeking a skilled Desktop Support Technician to join our team at AA2IT. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees.Key ResponsibilitiesProvide remote and on-site support for desktop issues, including troubleshooting and resolving hardware and software...

  • Cybersecurity Expert

    2 weeks ago

    Fairmont, Minnesota, United States SAIC Full time

    Job Title: Cyber Analyst SMESAIC is seeking a highly skilled Cyber Analyst SME to support our NASA Independent Verification and Validation (IV&V) customer.Job Summary:The successful candidate will be responsible for providing expert-level support in the areas of cybersecurity, threat modeling, and vulnerability assessment. This includes analyzing the...

  • Space Systems Security Specialist

    3 weeks ago

    Fairmont, Minnesota, United States SAIC Full time

    Job Title: Space Systems Security SMESAIC is seeking a highly skilled Space Systems Security Subject Matter Expert (SME) to support our NASA Independent Verification and Validation (IV&V) customer. The successful candidate will be responsible for ensuring the security of space systems and mission success.Key Responsibilities:Advancement of integration and...

  • Cybersecurity Expert

    3 weeks ago

    Fairmont, Minnesota, United States SAIC Full time

    Job Title: Cyber Analyst SMESAIC is seeking a highly skilled Cyber Analyst SME to support our NASA Independent Verification and Validation (IV&V) customer. The successful candidate will be responsible for analyzing the integration, testing, operations, and maintenance of flight and ground systems security.Key Responsibilities:Threat modeling and...

  • Cybersecurity Expert

    4 weeks ago

    Fairmont, Minnesota, United States SAIC Full time

    Job Title: Cyber Analyst SMESAIC is seeking a highly skilled Cyber Analyst SME to support our NASA Independent Verification and Validation (IV&V) customer. The successful candidate will be responsible for advancing the integration and excellence of all aspects of IV&V Mission Security services for the IV&V program.Key Responsibilities:Threat modeling and...

  • Rotating Equipment Specialist

    1 week ago

    Fairmont, West Virginia, United States Soles Electric Full time

    Job SummaryWe are seeking a skilled Rotating Equipment Specialist to join our team at Soles Electric. The successful candidate will be responsible for maintaining and improving the reliability of rotating equipment at our Fairmont, WV location.The ideal candidate will have a minimum of 5 years of experience in the maintenance of rotating equipment in an...

  • Data Analyst

    7 days ago

    Fairmont, West Virginia, United States FirstEnergy Full time

    About the OpportunityThis is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. The ability to work remotely within the United States may be available based on business need. This position is not available in the states of California, Colorado, Illinois, Kentucky, Massachusetts, Montana, Nebraska, New York, Oregon or Washington...

  • Report Developer

    3 weeks ago

    Fairmont, United States FirstEnergy Full time

    JOB DESCRIPTION FirstEnergy FirstEnergy at a Glance We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger. FirstEnergy (NYSE: FE) is dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio,...

Software Support

2 months ago

Fairmont, United States Current Opportunities Full time
Job DescriptionJob DescriptionDescription:


JOB DESCRIPTION

Job Title: Software Support Specialist

Reports to: Phone Support Supervisor

Department: Service

Location: 808 Timberlake Road, Fairmont, MN 56031 (Option to be remote)


Position Summary: Primarily assists customers over the phone to remotely diagnose software related problems and guide customers through the resolution of problems. Installs, modifies, and makes minor repairs to customer equipment, and provides technical assistance and training to system users by performing the following duties. Provides internal support for field technicians deployed to customer facilities.


Exhibit and promote the following values:

  • Curious Attitude: An employee who is curious is motivated to take time to question and explore new things to find answers that will ensure the best outcomes for the organization.
  • Focus on Quality: An employee who values quality has integrity and produces results that meet high standards set by the organization
  • Passion for Service: An employee who is service-oriented displays a positive behavior and responds to customers using good business practices to meet their needs and expectations
  • Dedicated Spirit: A dedicated employee is one who takes ownership of their role and the whole organization to ensure that goals are achieved.


Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Provides phone support for Kahler customers primarily related to Kahler-produced software.
  • Installs or assists service personnel in installing software, hardware, and peripheral components such as monitors, keyboards, printers, and disk drives on the user's premises.
  • Responds to customer inquiries related to Kahler software.
  • Refers major software problems to the Group Leader or Phone Support Manager for remediation.
  • Loads specified software packages, such as Kahler-written software, operating systems, and drivers, onto customer computers.
  • Enters commands and observes system functions to verify correct system operation.
  • Responds to client inquiries concerning systems operation and diagnoses system software, hardware, and general operator problems over the phone.
  • Instructs users in the use of equipment, software, and manuals.
  • Recommends or performs minor remedial actions to correct problems.
  • Provide customers or internal company groups with help desk, network services, or other information systems.
  • Provide status updates and completion information to the Phone Support Manager via HubSpot data entry, voicemail, e-mail, or in-person communication.
  • Effective communication and decision-making assist customers in diagnosing and resolving issues associated with Kahler equipment.
  • Accommodate in-house software testing for Software Engineering and provide a written report of problems or bugs encountered internally or in the field.
  • Completes ERP documentation before the end of each day as needed. Reports will reflect the time worked and all supplies and materials used.
  • This Job description is not comprehensive, and all employees must be flexible, and willing to perform other duties as assigned by their supervisor.


Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education/Experience:

Associate degree (A. A.) or equivalent from a two-year college or technical school in computer programming, networking, electronics, CompTIA A+ or equivalent; or six months to one year related experience and/or training; or equivalent combination of education and experience.


Computer Skills:

To perform this job successfully, an individual should know Microsoft Word, word processing software, and Microsoft Excel spreadsheet software. Understanding of operating systems, networking, and peripherals. Connect to other networks remotely. Helpful to understand PLC programming.


Reasoning Ability:

Must use a logical decision-making process to understand and diagnose customer issues over the phone. It may require innovative problem-solving. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret various technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.


Math Ability:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.


Language Ability:

Must communicate effectively with clients who may be under considerable stress. Must listen effectively to understand customers’ issues and effectively communicate solutions that customers can understand and implement. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.


Certificates and Licenses:

Valid Driver's License


Travel:

Training or job site visits may be required with overnight stays. We estimate the travel to be around 10% of the time but may be greater due to projects. Travel may be by automobile or airplane.


Work Environment and Physical Demands: The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


The noise level in the work environment is usually moderate.


The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus, while performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. Must be able to accurately discriminate among colors.

Requirements: