Desktop Support Specialist

4 weeks ago


Fairmont, Minnesota, United States AA2IT Full time
Job Summary

We are seeking a skilled Desktop Support Technician to join our team at AA2IT. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees.

Key Responsibilities
  • Provide remote and on-site support for desktop issues, including troubleshooting and resolving hardware and software problems.
  • Manage and install equipment in meeting rooms, including projectors, laptops, and video conferencing tools.
  • Monitor calls, incidents, and requests using our Service Now tool.
  • Collaborate with our team to ensure seamless technical support for our employees.
Requirements
  • 12-24 months of experience in Enterprise Desktop Support.
  • CompTIA A+ certification (great to have, but not required).
  • Excellent customer service skills and ability to work in a fast-paced environment.
Work Schedule

Monday to Friday, 7:30am to 4:30pm. No overtime or on-call required.

What We Offer

A competitive contract rate of not more than $24 per hour. A dynamic and supportive work environment with opportunities for growth and development.



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