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Inside Sales

4 months ago

Orlando, United States Door Renew Orlando Full time
Job DescriptionJob Description

Job Summary:

Door Renew Orlando is seeking an organized and motivated individual to join our team as an Inside Sales & Schedule Coordinator. This position is responsible for driving sales and coordinating schedules for our franchise in the Orlando, Florida area. As an individual contributor, the Inside Sales & Schedule Coordinator will play a key role in growing our business in this region. The ideal candidate will have excellent communication and sales skills, as well as strong organizational abilities.

Compensation & Benefits:

This is a full-time position with a base salary range of $15 to $30 per hour, based on experience and qualifications. In addition, this role offers a commission structure based on sales performance. Our employees also enjoy weekly pay and opportunities for advancement within our fast-growing franchise.

Responsibilities:

1. Sales:

- Respond to leads and Proactively reach out to potential customers through phone calls, email, and other channels 
- Meet or exceed monthly sales targets set by the management team
- Maintain a thorough understanding of the products and services offered by Door Renew Orlando to effectively communicate with customers
- Identify and follow up on new sales opportunities for both residential and commercial customers
- Collaborate with the marketing team to develop and implement sales strategies to increase revenue

- Willing to train for outside sales including site assessments, trade shows, local chambers and other community activities including some weekend work. 



2. Schedule Coordination:

- Manage and maintain schedules for sales appointments, installations, and service calls
- Communicate with customers to confirm appointments and answer any questions or concerns
- Ensure schedules are optimized to maximize efficiency and minimize travel time between appointments
- Coordinate with the installation team to ensure smooth and timely completion of projects
- Maintain accurate and up-to-date records of all sales and scheduling activities

3. Customer Service:

- Provide outstanding customer service by addressing any inquiries or issues in a timely and professional manner
- Follow up with customers to ensure satisfaction with their experience
- Handle any customer complaints or concerns and escalate to the appropriate team member, if necessary
- Build and maintain strong relationships with customers to promote repeat business and positive reviews/referrals

Requirements:

- High school diploma or equivalent; some college coursework or degree preferred
- 2+ years of experience in inside sales or customer service, preferably in the franchise or home improvement industry
- Proven track record of meeting or exceeding sales targets
- Excellent communication and interpersonal skills
- Strong organizational and time-management abilities
- Proficient in using sales and scheduling software and tools
- Ability to work in a fast-paced, dynamic environment
- Willingness to work some evenings and weekends, as needed
- Must have reliable transportation and a valid driver's license

EEOC statement:
Door Renew Orlando is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workspace for all team members.