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Clinical Manager of Client Services

2 months ago


Worcester, United States Veterans Inc. Full time $85,000 - $105,000
Job DescriptionJob Description

With the belief that they were there when we needed them, so we must be there now that they need us, Veterans Inc., the largest provider of supportive services to Veterans and their families in New England, is seeking to fill the Licensed Social Worker position and become a valued member of Veterans Inc. team

Under the general supervision of the Executive Director, the Clinical Manager of Client Services will provide clinical leadership and support to all programs regarding program participant care and treatment.

WHAT YOU'LL BE RESPONSIBLE FOR DAY TO DAY

  • Supervises and provides guidance to direct care staff, ensuring adherence to best practices and program protocols for client services of both the residential and outreach/outpatient programs.
  • Leads team meetings and case conferences to ensure coordinated care for program participants.
  • Provides training to staff on the basics of client assessment and care, including motivational interviewing and brief intervention techniques.
  • Monitors and evaluates the effectiveness of client services, making recommendations for improvements as needed.
  • Provides weekly "Clinical Issues" meeting with the Program Managers for purposes of team building, team cohesion, and enhanced inter-agency communication.
  • Coordinates with external agencies and partners to ensure comprehensive care and support for participants.
  • Oversees the implementation of evidence-based practices and maintains up-to-date knowledge of relevant clinical guidelines.
  • Develops and facilitates staff training and professional development opportunities.
  • Ensures compliance with all regulatory and accreditation requirements, including maintaining accurate documentation and records.
  • Acts as a liaison between the clinical team and the executive leadership, providing weekly updates and reports on program outcomes.
  • Other duties as assigned.

WHAT YOU MUST HAVE:

  • Master's Degree in Social Work or Related Field plus a minimum of 5-years' experience in outreach, case management, and supervision. Doctor of Social Work Preferred.
  • LICSW - licensed independent clinical social worker
  • Management/clinical supervisory experience.
  • Must have a valid driver's license and reliable transportation.
  • Demonstrated knowledge and experience in working with veteran population; sensitivity to veterans-related needs and issues.
  • Must be able to pass a CORI Background records check.
  • Compliance with Veterans Inc. COVID-19 Vaccination Policy. Religious and Medical Exemptions are considered.

WHAT WE CAN OFFER YOU
Comprehensive Benefits Package for Full Time employees includes:

  • BCBS Medical, Dental, and Vision Insurance
  • Employer Paid Short and Long-Term Disability and Life Insurance.
  • $2,000 Medical Opt-Out program if you have medical coverage through another source.
  • Retirement Plan (403B) with a $2,000 Match
  • Flexible Spending Accounts
  • Up to $2,000 a year in Tuition Reimbursement Program
  • Paid Parental Leave

For more information, or to apply now; visit our website. Please do not mail, email, or fax your cover letter/resume as we are limited to only accepting completed applications through our career page. Mailed, emailed, or faxed cover letter, resume, and applications will not be reviewed.

Veterans Inc. is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status. If you need assistance completing an application please contact careers@veteransinc.org.

We do not accept unsolicited resumes from agencies. Agencies are requested not to contact Veterans Inc. with recruiting inquiries.