Data Analyst

3 weeks ago

Scarborough, United States DMM Direct Full time
Job DescriptionJob Description

DMM Direct: Our customer-focused teams thrive on creating solutions that enhance document delivery and deliver positive results for our customers and we specialize in transactional print and electronic delivery across multiple industries.

Location: Scarborough Industrial Park (Haigis Pkwy)

** This is position is on-site Monday – Friday 8am – 4:30pm

Position Overview: The Data Analyst is responsible for the daily processing and maintenance of customer data. Data is taken from various input media such as CD-ROM, FTP, SFTP, emails and then processed according to customer specifications, which can include combining and coding files, filtering records based upon a variety of criteria, cleaning records, deduping records, presorting files, and outputting files in different formats depending upon the target output device. If the target output device is one of DMM Direct’s laser printers, the position is also responsible for programming utilizing GMC Inspire, to lay the data out on the printed piece for production.

The Data Analyst is responsible for running all necessary reports required to ensure data integrity and for getting these reports back to Client Services for approval before the job runs. Adherence to documented procedures for logging, tracking, and archiving data as well as all security procedures surrounding customer data and media is required.

Duties / Responsibilities:

  • Work with multiple file formats (Excel, Access, Delimited, and Label Image) from multiple sources (FTP, SFTP, Email, CD-ROM).
  • Verify and maintain file integrity throughout entire process, alerting Client Services to customer requests that are unable to be performed while still maintaining data integrity.
  • Generate accurate reports on data activities (deduping, file combining, record suppression) for customer approval to ensure integrity.
  • Generate correct output file dependent upon targeted output device and supply production with an accurate description of the data and proofs, if required.
  • Fully utilize the features of BCC’s Mail Manager 2010 and GMC Inspire or other programs as defined and determine which tool is best used for the job based upon customer specifications.
  • A good understanding of Microsoft Access and UltraEdit to handle post/preprocessing tasks whenever possible to limit tasks needing programming support.
  • Maintain a positive relationship with Client Services, supporting them with timely and accurate reports as well as accurate information for developing quality specifications for upcoming projects.
  • Maintaining IS documentation on all jobs where employee is the primary analyst.
  • Miscellaneous duties as assigned to help DMM Direct achieve its goals.

Skills / Abilities:

  • Problem solving and analytical skills.
  • Results driven.
  • Customer focused.
  • Proficient computer aptitude.
  • Great attention to detail and organization skills.
  • Ability to multi-task and work in a team environment as well as autonomously.
  • Excellent communication skills, both verbal and in writing.

Technical Skills:

  • Highest level of detail, organization, and accuracy skills.
  • High level of database knowledge and experience, specifically Microsoft Access and possibly SQL.
  • Must be disciplined, flexible results-oriented and decisive with a “can do” attitude.
  • GMC Inspire Programming highly desired
  • Experience with Microsoft Windows in a networked environment; Linux/BSD/UNIX experience is a plus.
  • Must be able to work in a fast-paced environment with changing demands.
  • Understand print production requirements for print and variable data.
  • Previous experience using BCC’s Mail Manager and GMC Inspire preferred.
  • Technical understanding of programming / direct-mail personalization / postal processing.

Education and Experience: Bachelor’s Degree or higher desired

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