Product Support Representative-PSR
1 month ago
Job Summary:
Expand Linder’s presence in assigned territory, providing product support to customers, and increase product support revenue. Promote Linder’s “all makes” products and demonstrate by actions that the PSR and Linder are solutions providers.
Responsibilities:
- Increase Parts and Service Sales opportunities in assigned territory in order to grow revenue, including consumables and commodities, service repairs, and undercarriage
- Prepare and present Parts and Service quotations for customers
- Conduct after-sales visit
- Complete and present Komtrax and Warranty certificates, complete 90 -day revisit, discuss and sign up customers for electronic part ordering
- Acquire customer information to build comprehensive data base to include machine lists, customer contacts, influencers, and Parts and Service purchasers - all information to reside in CRM
- Conduct routine machine visits completing 50-point walk around inspection and present to customers
- Promote current Parts and Service marketing and sales programs to include New, Used , and All Makes opportunities
- Develop and maintain partnerships with internal customers (Service, Parts, and Sales)
- Maintain DAILY call reports on CRM
- Develop strong working relationship with mainline salesperson in assigned territory to form a strong supp ort team for customers
- Other tasks as requested by manager
Education/Experience/Skills:
- Associate degree (AA) or equivalent from two-year college, technical school, or equivalent combination of education and experience
- Proficient computer skills
- Skilled in developing inter-personal relationships
- General knowledge of maintenance, repair, parts department functions, sales, and customer needs
- Mechanical aptitude and experience in heavy equipment industry required
- Excellent verbal and written communication skills
Linder Industrial Machinery Company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
-
Product Support Representative-PSR
1 week ago
Jacksonville, United States Linder Industrial Machinery Company Full timeJob DescriptionJob DescriptionLinder Industrial Machinery Company is recognized as one of the nation's premier heavy equipment dealers providing quality new, used and rental equipment across 27 branch locations in Florida, Georgia, Virginia, South Carolina, and North Carolina. Linder's commitment to delivering superior industrial machinery solutions...
-
Patient Support Representative
3 weeks ago
Jacksonville, United States Borland Groover Full timePOSITION TITLE: PATIENT SUPPORT REPRESENTATIVE Borland Groover is one of Florida’s leading gastroenterology providers. Founded in 1947, our mission is to provide exceptional care and improve the lives of our patients. We value ourselves on delivering quality care (quality), doing the right thing (accountability), caring for our patients (compassion) and...
-
Patient Support Representative
3 weeks ago
Jacksonville, United States Borland Groover Full timePOSITION TITLE: PATIENT SUPPORT REPRESENTATIVE Borland Groover is one of Florida’s leading gastroenterology providers. Founded in 1947, our mission is to provide exceptional care and improve the lives of our patients. We value ourselves on delivering quality care (quality), doing the right thing (accountability), caring for our patients (compassion) and...
-
Product Support Representative III
2 weeks ago
Jacksonville, United States FIS - Fidelity Information Services Full timeHandle customer inquiries and resolving support issues such as address changes, processing orders, warranty, or billing and payment. Provide in-depth product support and researching client issues. Troubleshoot problems with equipment or software ap Support, Representative, Product Development, Technology
-
Product Support Representative II
1 week ago
Jacksonville, United States FIS - Fidelity Information Services Full timeProactively monitor Service Now (SNOW) ticketing system for incoming support requests. Acknowledge and maintain ownership of assigned support tickets from inception through to closure. Document client correspondence throughout ticket progress. Upd Support, Representative, Product, Project Management, Technology
-
Product Support Representative I
4 weeks ago
Jacksonville, United States FIS - Fidelity Information Services Full timeContact suppliers by phone to introduce the FIS Integrated Payables Credit Card and ACH Programs - Handle customer inquiries and resolving support issues such as address changes, processing orders, warranty, or billing and payment - Meet performance Support, Representative, Product, Technology, Sales
-
Product Support Representative II
3 weeks ago
Jacksonville, United States FIS - Fidelity Information Services Full timeSupport the FIS Cleared Derivatives Suite for middle and back office trade processing within Capital Markets. Handle customer inquiries involving missing transactions, job failures, access issues, requests for new functionality and more. Provide in Support, Representative, Product, Technology
-
Product Support Representative III
1 week ago
Jacksonville, United States Jobs for Humanity Full timeCompany Description Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: FIS Global Job Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of...
-
Product Support Representative III
3 months ago
Jacksonville, Florida, United States FIS Global Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0%Job DescriptionThe world of finance moves fast. At FIS, we're faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that...
-
Product Support Representative III
2 months ago
Jacksonville, United States Jobs for Humanity Full timeCompany Description Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: FIS Global Job Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of...
-
Product Support Representative II
3 weeks ago
Jacksonville, United States Jobs for Humanity Full timeCompany Description Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: FIS Global Job Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of...
-
Product Support Representative II
3 weeks ago
Jacksonville, Florida, United States FIS Global Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 1 - 5%Job DescriptionThe world of finance moves fast. At FIS, we're faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that...
-
Jacksonville, United States FIS - Fidelity Information Services Full timeHandle customer inquiries and resolving support issues such as address changes, processing orders, warranty, or billing and payment. Provide in-depth product support and researching client issues. Troubleshoot problems with equipment or software ap Support, Representative, Product Development, Product, Technology
-
Product Support Representative I
4 weeks ago
Jacksonville, Florida, United States FIS Global Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0%Job DescriptionThe world of finance moves fast. At FIS, we're faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that...
-
Product Support Representative II
1 week ago
Jacksonville, United States Jobs for Humanity Full timeCompany Description Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: FIS Global Job Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of...
-
Product Support Representative I
3 days ago
Jacksonville, Florida, United States FIS Full timeAbout the Role:We are seeking a highly skilled and motivated Product Support Representative I - ALM Finance Support Analyst to join our team at FIS. As a key member of our Asset Liability Management software support team, you will be responsible for providing exceptional customer support to our clients, ensuring the quality and utilization of our software...
-
Jacksonville, Florida, United States FIS Global Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 1 - 5%Job DescriptionThe world of finance moves fast. At FIS, we're faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that...
-
Jacksonville, United States Jobs for Humanity Full timeCompany Description Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: FIS Global Job Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of...
-
Product Support Representative I
3 weeks ago
Jacksonville, United States Jobs for Humanity Full timeCompany DescriptionJobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: FIS GlobalJob Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business...
-
Product Support Representative I
3 weeks ago
Jacksonville, United States Jobs for Humanity Full timeCompany Description Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: FIS Global Job Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of...