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Client Relations Manager

2 months ago

Waldorf, United States SWEET VIRGINIA CARE LLC Full time
Job DescriptionJob Description

Brightstar Care of Montgomery has recently expanded with a new Homecare office in Waldorf, Maryland and we are seeking a dynamic and experienced Client Relations Manager. We are dedicated to providing high-quality homecare services and are looking to grow our presence in the Waldorf area. Join our team and help us make a difference in the community

The Client Relations Manager will lead our marketing efforts and drive business growth for our new Waldorf office. The ideal candidate will have a deep understanding of the local market and strong connections with hospitals, social workers, and other healthcare professionals in the area.

Key Responsibilities:

  • Develop and implement comprehensive marketing strategies to promote our homecare services in the Waldorf area.
  • Build and maintain relationships with key stakeholders, including hospitals, social workers, physicians, and other healthcare providers.
  • Identify and pursue new business opportunities to increase client referrals and grow our client base.
  • Conduct market research to stay informed about industry trends, competitor activities, and local market conditions.
  • Represent the company at community events, health fairs, and other networking opportunities to enhance brand visibility and establish connections.
  • Collaborate with the operations team to ensure a seamless client onboarding process and high-quality service delivery.
  • Monitor and analyze marketing campaign performance, providing regular reports and recommendations for improvement.
  • Develop and manage marketing budgets, ensuring cost-effective strategies and maximum return on investment.

Qualifications:

  • Proven experience in a client relations or marketing role, preferably in the healthcare or homecare industry.
  • Strong understanding of the Waldorf, Maryland market and existing connections with local hospitals, social workers, and healthcare professionals.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
  • Strategic thinker with the ability to develop and execute effective marketing plans.
  • Self-motivated and goal-oriented, with a passion for growing the business and making a positive impact in the community.
  • Proficient in using marketing tools and software, with strong analytical skills to measure and optimize campaign performance.
  • Bachelor's degree in Marketing, Business, Healthcare Administration, or a related field is preferred.

What We Offer:

  • Competitive salary and benefits package.
  • Company car
  • 401(k) + company match
  • Insurance: Medical, Dental, Vision, Whole Life, Term Life
  • Generous Paid Time-Off Plans
  • Weekly pay w/ direct deposit
  • Training
  • Opportunity to be part of a growing company with a strong commitment to quality care.
  • Supportive and collaborative work environment.
  • Opportunities for professional growth and development.

If you are a motivated and experienced marketing professional with a passion for home care and a strong network in the Waldorf area, we would love to hear from you.