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Dispatch Supervisor

2 months ago

Denver, United States Employment Solutions Full time
Job DescriptionJob Description
Job Description Summary

Schedule will be Monday - Friday from 5:00am - 2:30pm, or until work is complete. Overtime required, as needed. As a Transportation Supervisor/Dispatcher, you will:
  • Provides leadership to assigned personnel through effective goal setting, performance reviews, delegation, and communication. Provides measurable feedback, suggestions for improved performance and recognition for achievements.
  • Conducts interviews, hiring and training as necessary.
  • Supports the safety programs to ensure compliance with policies and regulatory requirements. Maintain a safe working environment for all associates
  • Assists with process improvement initiatives.
  • Conducts regular meetings to ensure that personnel are well informed of policies and procedures. Continually enforces productivity standards.
  • Ensure excellent customer service and communication
  • Ensure drivers are completing all required daily paperwork:
    • Driver hours log (when needed)
    • Pre-trip inspection sheet
    • Driver’s vehicle inspection report
    • Daily vehicle mileage and fuel report
    • Ensure all paperwork is submitted promptly to corporate office
  • Dispatch:
    • Assign product to be pulled by material handlers
    • Route paperwork/product to appropriate area
    • Ensure drivers are completing customer returns within 3 days of creation
    • Collect COD logs on a daily basis to ensure cash and checks are being collected
    • Communicate to CSR’s, Sales, Customers, Other locations and Drivers effectively
  • Fleet:
    • Monitor state and federal DOT regulations
    • Ensure all PM’s are being performed on a regular basis
    • Ensure all repairs are performed in order to stay compliant with federal regulations
    • Assist drivers in making proper arrangements when a break down occurs
    • Coordinate Smith Training for drivers
  • Operate power equipment, including fork-lift
  • May work as a backup driver as assigned or directed