Dispatch Supervisor

6 days ago

Denver, United States Stadium Medical Full time
WHY JOIN STADIUM MEDICAL?

Culture based inclusive work environment with diverse workforce
Comprehensive benefit package
We're a company that is innovative and adaptable and actively growing into new regions
Opportunities for career advancement
Chance to work alongside a passionate and dedicated team
Do impactful work in playing a crucial role in supporting our team and mission to provide high-quality emergency care

HIRING SALARY RANGE: $24.97-$30.38 HOURLY

WHAT WE'RE LOOKING FOR:An individual interested in being the first of the first responders, by acting as dispatcher for a growing EMS company.
Clear and confident communication, whether it's conveying policies and procedures to employees or collaborating with team members.
Problem-solving abilities.
Having attention to detail and a commitment to maintaining confidentiality.
Ability to demonstrate integrity, honesty, and professionalism in all aspects of their work.

SCHEDULE: Back Half Wednesday, Thursday, Friday, and Saturday 0900-1900

Stadium Medical is seeking a dedicated and professional Full-Time Dispatch Supervisor to join our EMS team. The ideal candidate will possess exceptional communication skills, the ability to manage multiple calls simultaneously, and the capacity to handle stressful situations with a calm and composed demeanor. This role demands a high level of attention to detail, strong leadership skills of a small knit team, ensuring that all dispatch activities are executed accurately and efficiently, and helping maintain the high standard of quality Stadium Medical provides on a daily basis.

As a Dispatch Supervisor, you will be the critical link between those in need of emergency medical assistance and our field personnel, while working collaboratively with the communications team to manage Stadium Medical's system wide dispatch network. You will have a responsibility for oversight, implementation, organization, and growth of the highly functioning dispatch division, servicing different geographical areas within Colorado. This department provides 24-hour dispatch services and plays a crucial role in building and maintaining an elite dispatch network, ensuring efficient and timely movement of patients, emphasizing customer service, quality care and safety.

The Dispatch Supervisors will work closely with EMS personnel, other supervisors, dispatch employees. This role is vital in supporting our mission to provide exceptional emergency medical services to our community. This full-time role requires flexibility, with the ability to work evenings, weekends, and holidays as needed to support our 24/7 operation.

MINIMUM EDUCATION OR FORMAL TRAINING AND EXPERIENCE: Must be 18 years or older, high school diploma or equivalent; and proven experience in performing simultaneous tasks. Previous relevant experience of at least 2 years in a dispatch center, preferably in emergency services. Minimum of 1 year supervisory/leadership experience required. Command of the English language, both written and verbal and the ability to speak clearly and distinctly. Ability to exercise a high degree of good judgment in independent work situations while evaluating emergency and non-emergency situations. Must be able to think through split second decisions.

If you embody these qualities, we'd love to hear from you

READ THE FULL JOB DESCRIPTION

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