Frontline Services Student Assistant
2 weeks ago
The Frontline Services Assistant in the ASI Business Office assists in the management of the reception area and performing customer service functions. The Frontline Services Assistant handles a high volume of diverse requests and is expected to be a resource to all customers. The emphasis of this position is providing outstanding customer service in ASI’s corporate office.
ASI is committed to supporting the aspirations of the University Learning Objectives. Our employees are expected to make reasoned decisions based on ethics, respect for diversity, and an awareness of issues of sustainability. Additionally they will work productively as individuals and in groups while communicating effectively
Requirements
Educational Requirements and Qualifying Experience- Must be a currently enrolled student at Cal Poly with a minimum of 6 units. Graduate students must carry 4 units.
- Ability to be highly organized and have good planning skills
- Excellent oral and written communication skills
- Previous general office or clerical experience preferred
- Reliable, self-motivated and works well with minimum supervision
- Ability to perform multiple tasks simultaneously
- Awareness of safety concerns and risk management
- Experience working with high volume, fast-paced environment
- Previous customer service experience preferred
- Knowledge of Microsoft Office with experience in Word and Excel.
- Awareness of and appreciation for individual uniqueness and diversity
- Experience in cash handling and basic accounting functions preferred
- Ability to make routine decisions based on specific criteria/guidelines
- Ability to be flexible and adapt to change
- Ability to have a high level of attention to detail
- Ability to work cooperatively with others or independently, as the situation requires
- Ability to work with diverse populations and those with special limitations or needs
- None
- Maintain a welcoming environment for ASI’s corporate office
- Greet visitors and coordinate appointment logistics
- Answer phones and greet customers while providing outstanding customer service
- Manage calendar reservations for two conference rooms
- Manage reservations for two ASI vehicles and issue keys
- Order office supplies
- Input data from payment request forms
- Distribute reimbursement checks and payroll checks
- Distribute mail
- Process cash, check and credit card payments in Point of Sale
- Handle confidential information according to ASI policies and procedures
- Keep accurate records and ensure accurate data entry
- Provide positive public relations, program promotion and policy education to staff and customers
- Provide general office assistance
- Adhere to ASI departmental policies and procedures
- Prepare documents using Microsoft Word, Excel, SharePoint, MS Teams
- Data Entry via Vector Solutions
- Use Adobe Sign to route documents
- Attend all mandatory meetings and trainings
- Keep work areas neat and organized
- Assist with special projects
- Maintain familiarity with safety and evacuation plan for work area
- Other duties as assigned
- Review daily Communications Log
- Recommend and support practices intended to eliminate racial, gender, or any other form of bias in processes, policies, and procedures.
- Demonstrate awareness of one’s own biases, comfort levels, and various aspects of diversity, equity, and inclusion (DEI).
- Demonstrate effort to understand each person’s individual and collective role in creating inclusive environments.
- Participate in trainings and activities provided by ASI as it relates to diversity, equity, and inclusion.
- The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in ASI policy as a condition of their employment.
Employment with this organization is of an "at will" nature, which means that the employee may resign at any time and ASI may discharge the employee at any time with or without cause.
Benefits
Compensation and Hours- Hourly Pay Rate: $16.00 per hour
- Hourly Pay Range: $16.00 per hour - $16.00 per hour
- Maximum 20 hours per week.
Position requires summer availability.
Position requires a minimum of 3 consecutive quarters of availability.
Accepting applications until 4/26/2024
The Associated Students, Inc. is an Equal Opportunity Employer.
Date revised: 04/10/2024
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Frontline Services Student Assistant
Found in: Appcast Linkedin GBL C2 - 6 days ago
San Luis Obispo, United States Cal Poly Associated Students, Inc Full timeDefinition and PurposeThe Frontline Services Assistant in the ASI Business Office assists in the management of the reception area and performing customer service functions. The Frontline Services Assistant handles a high volume of diverse requests and is expected to be a resource to all customers. The emphasis of this position is providing outstanding...
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Frontline Services Student Assistant
Found in: Resume Library US A2 - 1 week ago
San Luis Obispo, California, United States Associated Students, Inc. Full timeDefinition and Purpose The Frontline Services Assistant in the ASI Business Office assists in the management of the reception area and performing customer service functions. The Frontline Services Assistant handles a high volume of diverse requests and is expected to be a resource to all customers. The emphasis of this position is providing outstanding...
-
Frontline Services Student Assistant
Found in: Resume Library US A2 - 3 days ago
San Luis Obispo, California, United States Associated Students, Inc. Full timeDefinition and Purpose The Frontline Services Assistant in the ASI Business Office assists in the management of the reception area and performing customer service functions. The Frontline Services Assistant handles a high volume of diverse requests and is expected to be a resource to all customers. The emphasis of this position is providing outstanding...
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Recruitment Student Assistant
Found in: Appcast Linkedin GBL C2 - 6 days ago
San Luis Obispo, United States Cal Poly Associated Students, Inc Full timeDefinition and PurposeUnder the supervision of the Assistant Coordinator - Human Resources (Recruitment), the Recruitment Student Assistant provides clerical and technical support to ASI Human Resources staff. The Recruitment Student Assistant is responsible for student employee recruitment, selection, orientation, and training.ASI is committed to supporting...
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Recruitment Student Assistant
Found in: Resume Library US A2 - 1 week ago
San Luis Obispo, California, United States Associated Students, Inc. Full timeDefinition and Purpose Under the supervision of the Assistant Coordinator – Human Resources (Recruitment), the Recruitment Student Assistant provides clerical and technical support to ASI Human Resources staff. The Recruitment Student Assistant is responsible for student employee recruitment, selection, orientation, and training. ASI is committed to...
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Found in: Appcast Linkedin GBL C2 - 6 days ago
San Luis Obispo, United States Cal Poly Associated Students, Inc Full timeDefinition and PurposeUnder the supervision of the Coordinator - Event Management, the Audio Visual Student Assistant is responsible for the operation and maintenance of all ASI Audio Visual Services. The Audio Visual function continues to be a major part of the services in ASI managed facilities. This department provides the Cal Poly community with the...
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Found in: Appcast Linkedin GBL C2 - 6 days ago
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Found in: Resume Library US A2 - 2 weeks ago
San Luis Obispo, California, United States Associated Students, Inc. Full timeDefinition and Purpose The Food Service Student is a part-time, non-benefited position working with a Federal and State funded Childcare Food Program (CACFP) and is under the direct supervision of the Food Program Supervisor. Requirements Educational and Qualifying Experience, Skills, Licenses, Credentials Must be a currently enrolled student at Cal...
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Found in: Resume Library US A2 - 1 week ago
San Luis Obispo, California, United States Associated Students, Inc. Full timeDefinition and Purpose Under the supervision of the Coordinator – Event Management, the Audio Visual Student Assistant is responsible for the operation and maintenance of all ASI Audio Visual Services. The Audio Visual function continues to be a major part of the services in ASI managed facilities. This department provides the Cal Poly community...
