Receptionist
2 weeks ago
Front Desk Receptionist
Must be a non-smoker.
Monday - Thursday 7 am to 5:30 pm, lunch 12 pm to 12:30 pm.
Pay-$15-$16 per hour
We are seeking a professional and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our organization, providing exceptional customer service and administrative support.
Responsibilities:
- Greet and welcome guests in a courteous and professional manner.
- Answer and direct phone calls in a polite and efficient manner.
- Assist with clerical tasks such as filing, photocopying, and data entry.
- Handle inquiries and provide accurate information.
- Maintain a tidy and presentable reception area. (vacuum front office area, empty front office trash)
- Collaborate with colleagues to ensure seamless communication.
- Correspond Shipping via phone, e-mail, complete paperwork as required per outgoing shipment.
- Stock restrooms with toilet paper as needed.
Experience:
- Proven experience as a Front Desk Receptionist or similar role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong organizational skills with the ability to prioritize tasks effectively
- Excellent phone etiquette and communication skills
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* Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
* Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
* Schedule appointments and maintain and update appointment calendars.
* Hear and resolve complaints from customers or the public.
* File and maintain records.
* Receive payment and record receipts for services.
* Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
* Transmit information or documents to customers, using computer, mail, or facsimile machine.
* Analyze data to determine answers to questions from customers or members of the public.
* Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
* Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
* Calculate and quote rates for tours, stocks, insurance policies, or other products or services.
* Process and prepare memos, correspondence, travel vouchers, or other documents.
* Keep a current record of staff members' whereabouts and availability.
* Take orders for merchandise or materials and send them to the proper departments to be filled.
* Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
* Schedule space or equipment for special programs and prepare lists of participants.
* Enroll individuals to participate in programs and notify them of their acceptance.
* Conduct tours or deliver talks describing features of public facilities, such as a historic site or national park.
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