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  • Dispatcher

    1 month ago

    West Chester, United States WM Henderson Plumbing, Heating, and Cooling Full time

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    4 weeks ago

    Palm Beach County, United States Atlantic Refrigeration Full time

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    14 hours ago

    Palm Bay, Florida, United States Ken Williams Air Conditioning, Inc. Full time

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HVAC Dispatcher

2 months ago

West Palm Beach, United States Smithco Services Full time
Job DescriptionJob DescriptionSmithco Services is a well-established HVAC & Refrigeration company seeking a Full time Dispatcher or Customer Service Representative to work Monday through Friday between 8 a.m. to 5 p.m. No nights or weekends. Be a part of a great company with a fun work environment alongside good people dedicated to great customer service. Stop searching.
Requirements for this Position:
  • Dispatcher and phone experience for a Service company (preferably HVAC)
  • Must be reliable with attendance, punctual, organized and professional
  • Ability to work in a fast paced environment independently and as part of a team
  • Customer Service skills such as a positive attitude, friendly tone of voice and ability to communicate clearly
  • Geographic knowledge of Palm Beach, Broward, Martin counties is a plus
  • Basic computer knowledge such a Word and Excel


Daily Duties:
  • Answer incoming customer calls and determine the type of service needed
  • Make outgoing calls to our customers to schedule preventative maintenances. No cold calling
  • Schedule, assign and dispatch Service Technicians and assist as needed
  • Maintain dispatch board and create work orders as needed
  • Forecast workload for 2 - 3 weeks in advance


Benefit package including:
  • Great Health and Dental Insurance
  • Free Life Insurance
  • Paid Vacation and all major Holidays
  • 401K Plan

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