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Account Manager

2 months ago


Grass Valley, United States Chuck Hemmert - State Farm Agent Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
As a team member for Chuck Hemmert Insurance and Financial Services, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Promote successful and long-lasting customer relations.
  • Be able to listen to and have empathy for customers and their present situation.
QUALIFICATIONS:
  • Experience managing client relationships is preferred
  • Excellent communication skills - written, verbal, and listening
  • Dedicated to customer service
  • Able to anticipate customer needs
  • Able to effectively relate to a customer and have patience for them
BENEFITS:
  • Paid time off (holidays and personal/sick days)
  • Salary plus bonus
  • Retirement Package available
  • Growth potential/opportunities for advancement within my agency