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Change Management Director

2 months ago

Washington, United States Technical Assent Full time
Job DescriptionJob Description

Position Title: Change Management Lead (Management Consultant)

Position Type: Full-time (W-2)

Salary: Competitive

Company Description:

Technical Assent is passionate about services in government, business, and not-for-profit. We design exceptional service experiences, engineer them to be robust, and deliver real capability and business outcomes for our clients. You will be working on government programs that have strategic importance to our clients. Your team will work IN and ON the client's core mission-helping them deliver their services day-to-day while simultaneously looking for opportunities to improve. Our work is Driven by Evidence, Grounded in Understanding, and Focused on Impact.

Our consultants combine the creative and pragmatic to deliver the results that matter most to our clients. We see beauty when art and science come together. We seek self-starters, people who are confident in tackling challenges independently and bringing this to high-performing teams. We continually seek feedback from our customers and employees, looking for opportunities to grow. As a small company, our employees have an essential voice in shaping our culture. You help grow our culture and, in turn, grow from the experience.

Job Description:

As a Senior Consultant supporting our Federal government client, you will work as part of an innovative team to research, prepare, and deliver high-quality solutions. You will be trusted to complete tasks independently, begin leading others in completing tasks, and contribute to the overall team effort to solve challenging problems for the benefit of our customers.

The successful candidate will have the ability to:

  • Design and implement change management plans, communication strategies, and training programs
  • Manage a team of change management professionals to ensure change initiatives are executed consistently and effectively
  • Play a pivotal role in connecting diverse teams to ensure the successful attainment of goals and the management of intricate projects
  • Lead the implementation of enhancement strategies and tools in process improvement and learning management, including course development projects
  • Develop procedures, set standards, define priorities, and create work plans
  • Create metrics and reporting mechanisms to measure change readiness and adoption
  • Develop long-range objectives and strategic plans related to business process improvement and curriculum design.
  • Apply a considerable knowledge of practices, concepts and procedures of a particular field of specialization in the completion of significant assignments.

Minimum Qualifications:

  • Bachelor's degree in business management, political science, policy, communications, or related discipline
  • 8+ years of relevant, professional experience
  • 4+ years of related management experience
  • Curious and open-minded approach to work
  • Thrive in a continuous Build-Measure-Learn cycle
  • Engage with technology—with comfort and ease (PowerPoint, Word, Excel, Teams, Monday, Slack, etc.)
  • Excellent verbal and written communication skills
  • Ability to obtain and maintain a Public Trust security clearance

Preferred Qualifications:

  • Knowledge of employee experience, customer experience, and/or service design
  • Experience consulting or working for the Federal government

Job Location and Travel Expectations:

  • This position is remote. Some travel (