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Hotel Front Desk Night Auditor
3 months ago
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Full time, 11pm to 7am
Responsibilities:- Make sure every hotel guest has a pleasant stay
- Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
- Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
- Perform additional bookkeeping, administrative, and accounting procedures as required
- Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
- Overnight shift; requires flexible hours
- High school diploma or equivalent required; some college preferred
- Great communications. and excellent customer service skills are required
- Proficiency with computers is required; experience with reservation and accounting software is desired
- Experience in the hospitality industry or guest services is preferred, but not required
Staybridge Suites Tallahassee I-10 East welcomes you. We are located near I10 and Highway 90 at exit 209B in Tallahassee, Florida. We are close to both Tallahassee hospitals, Tallahassee Memorial, and Capital Regional Medical Center, and just 20 minutes from the Tallahassee Regional Airport. Our hotel is located close to several destinations such as Antique Car Museum, Governors Square Mall, Florida Capitol, Florida State University FSU, Doak Campbell Stadium, Florida A&M University FAMU, and Tallahassee Community College TCC. The Staybridge Suites Tallahassee Hotel is near major corporations and state agencies such as Mainline Information System, IBM, URS, AHCA, Department of Agriculture Department of Education, and more.