Night Auditor
7 days ago
We are seeking a detail-oriented Night Auditor to join our team at Murphco of FL. As a Night Auditor, you will be responsible for ensuring the accuracy of hotel accounts, handling guest check-ins and check-outs, and providing exceptional customer service.
Key Responsibilities:
- Perform audits of hotel accounts to ensure accuracy and balance.
- Handle guest check-ins and check-outs, including processing payments and applying discounts.
- Answer hotel switchboard calls and forward them to the appropriate department.
- Provide information and assistance to guests, resolving any issues that may arise.
- Make reservations and ensure that all booking, rate, and cancellation policies are accurately quoted to guests.
- Count bank at the beginning and end of shift to ensure accuracy.
- Make regular deposits in accordance with the hotel's deposit procedure.
Requirements:
- High school diploma or equivalent required.
- Clerical and cash handling experience necessary.
- Prior hotel front desk experience required.
- Computer and keyboard proficiency required.
- Excellent verbal communication skills necessary.
- Excellent customer service skills required.
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Night Auditor
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