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Charter Sales Specialist

6 months ago

Fort Lauderdale, United States Tropic Ocean Airways Full time
Job DescriptionJob Description

TROPIC OCEAN AIRWAYS LLC

CHARTER SALES SPECIALIST

Directly Reports to: Director of Partnerships

A Day in the Life:

  • Building your list of potential customers by researching our CRM, social media, and trade press etc

  • Pro-actively targeting your list through outbound sales calls, emails and visits (both face-to-face and virtual) and converting them from potential customers to Tropic Ocean customers

  • Building relationships with Brokers to generate new business

  • Maintaining relationships and follow up with customers (virtually and in-person) to ensure guest retention

  • Working to sales target meeting financial objectives

  • Demonstrating expert understanding of the aircraft, our destinations and chartering process

  • Managing charter bookings from enquiry to completion

  • Responding to inbound calls and RFP’s within a timely matter

  • Presenting bespoke quotes to customers demonstrating good commercial acumen

  • Imputing accurate deal information on each customer and deal to ensure correct reporting   

  • Working alongside business development to identify gaps in specific markets or key destinations

  

Key Responsibilities: 

Drive Revenue

  • Develop and execute individual strategic short and long-term sales goals in coordination with company sales objectives to generate new clients, retain existing clients and increase overall charter revenue

  • Participate in and contribute feedback to management to create charter sales opportunities and increase brand awareness and credibility

  • Initiate and develop new relationships with charter prospects and increase Lifetime Value of existing customer base

  • Meet with customers face-to-face to enhance relationship, build rapport and seek referrals

  • Conduct market research and build a solid pipeline of potential clients to contact